Tag: Katja Tschimmel
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Designing with Empathy: Turning Small Crises into Meaningful Solutions
In our Design Thinking masterclass with Katja Tschimmel, we explored how empathy can transform crises, big or small, into into human-centred solutions.
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Get Your Hands Dirty in Innovation and Design
Reflections on the Design Thinking course by analyzing the contents of the articles and book, and picking the highlights for the review. This blog was written by Satu Wilson and Huong Thai.
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Empathy is the superpower you need to design truly innovative services
In today’s world of complex systems and processes, people seek simplicity and real value. At the same time, companies’ competition for people’s attention is fiercer than ever. They face the challenge to differentiate themselves from competitors to gain the loyalty of their customers. Design Thinking might be the way we can add real and lasting…
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Diving into Design Thinking – First Taste
Our service innovation and design studies started with an interesting Design Thinking course held remotely by Katja Tschimmel. During the two instruction days we learned the basics of Design Thinking, went through a Design Thinking process in small groups using Miro and did also some creative thinking as well as thinking outside the box exercises.…
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Design thinking tools to make meaning from the mess
More and more non-designers know at least some design thinking tools when different organizations commonly use them. Design thinking helps make sense of complex problems, and what is most important, it helps people create new ideas that fit better consumer needs and desires. (Kolko, 2015) Design thinking is not an exceptional talent or a skill…
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Why do we need empathy in the design process and how to gain it?
Introduction to empathy Most of us can probably recall products or services where it is clear that usability has been so far off from the priority list that the product/service is unreasonably difficult or even impossible to use. What is needed that these above-mentioned mishaps can be avoided and services and products designed are actually…

