Tag: ideation
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Setting the stage for creative freedom
By Heidi Aho, Shahida Parvin, & Eduardo Solorzano Tejeda. Design Thinking (DT) and Innovation require a lot of creativity. Creativity is often described as a spark of inspiration, but it is far more complex and deeply human. It happens at the intersection of emotions, environments, and culture. To truly nurture creativity, we need to look…
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Designing remote working practices to improve employee experience (EX) in organizations
In recent years, remote working has become a hot topic as organizations are developing new working processes and modern collaborative platforms and technology emerge. At the same time, firms are moving towards human-centric approaches and working in multidisciplinary teams to stay competitive. Due to these rapid changes in several industries, recruitment, finding right competences and…
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Developing a Non-Governmental Organization’s operations in Zimbabwe through co-creation
Zimbabwe Aids Orphan Society (Zimbabwe Aids-Orvot ry.), founded nearly 20 years ago, is a Finnish non-profit association founded by Seppo Ainamo and Oili Wuolle. The association raises funds for welfare and supports education for orphans in the poor neighbourhood of Dzivarasekwa in Harare, Zimbabwe. Currently, roughly 500 members support almost 400 orphans (out of which 63%…
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Design Thinking – the bridge between the problem and solution
I had a chance to attend a two-day intensive course called `Unlocking the Secrets of Service Design´ offered by CityDrivers. The trainers were Dr. Niels Billou and Adil Mansouri who are experts on Design Thinking and innovation. Both trainers created very energetic and enthusiastic environment that helped us, participants, to get excited about the two-day…
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Customer experience and healthcare
From time to time you hear people understanding service design as something very strategic or too complicated to be applied for a development project. Purpose of this blog post is to show, applying service design can be practical and especially in healthcare sector, highly recommendable. Last week we organized an ideation workshop in a public…
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Facilitating an awesome ideation workshop
“Service design cannot be learnt by reading, but through practice” described Marc Stickdorn, co-author of the black book “This is Service Design: Basics, Tools Cases” (2011). Marc Stickdorn held three days intensive service design workshop for Laurea SID Master of Business Administration students. Workshop focused on how to facilitate service design ideation workshops. This blog post…

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