HC SVNT DRACONES?? Hä? What? Is that the theme? What that means? First day in Global Government Jam at City of Turku started with lots of question mark in the air – all where totally blown away. We had just introduced through pre-recorded video what GovJam 2013 is going to be and at the end of the video they revealed the secret theme. Which was: HC SVNT DRACONES.

“ServiceStar-team”

Less talk, more action

We formed groups and begin to draw or write what ever did come to our minds. HC SVNT DRACONES. What images that brings to your mind. Well…fire, dragons, snake, lohi, Harley Davidson, HC – WC, doctors, cones, Latin, church, ancient writing – I started to warm up. So did the others. When 8 minutes had gone we gathered our thoughts in one table and started brainstorming. One thing led to another and soon we had couple of ideas to start with. From Latin to understand doctors and from hospitals and dragon eggs to customer rewarding system to rewarding doctors when they had performed understandably to their patients. After 15 minutes we had clue about our service concept. Wow!

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