Tag: design
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Design thinking: Innovation with creativity and confidence
Getting back to studies after a decade was like, having butterfly effect and feeling equally anxious and excited! Moving ahead with hopes and believes, that this course in Service Design and Innovation will be a serious learning curve for current and future growth in my career path. We jumped into the course of Design Thinking…
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Think like designer: Trust others and step out of your biases
In design thinking human is always in the center. Having that in the focus of your goals you have a good start as a design thinker. The service innovations meet the needs of people as the result of a cross-discipline approach by co-creating minds. Technology and other resources are enablers to increase people living good…
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Modern Practical tools of Design Thinking
Last weekend I have participated in Design thinking course which motivates me to share my thoughts about my learning in this course and related material. Design acts as the facilitator for innovation processes but during last decade design thinking(DT) gains great appreciation from research communities but also from all organizational sectors of the world. Many…
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Design Thinking –and quite a lot of doing
Throw-back Saturday. Sitting by my lap-top trying to find ways and words to describe my thoughts on last weekends’ Design Thinking -course. What are main learnings I took home from the weekend and what are the ideas I still carry with me after getting familiar with the recommended literature* on the topic? I grouped the…
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Let´s be creative!
Design Thinking Design thinking is one of the biggest trends on service business industry and Katja Tschimmel (2012) defines it as a game changer to different industries. Tschimmel sees it as a new way of thinking which can lead to innovative new ideas. I didn’t have any huge expectations for this course, because I wasn’t…
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Killing the Inner Critic – How Logic Can Destroy the Design Thinking Process
Let’s start with a thought experiment. You have been working in the same job for years and now you are tasked with creating a new service for your customers. Where do you start? Probably where you already are. Your first ideas are what have always been done and how to improve them, but only slightly.…
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Future of Service Design – does it exist?
Ever thought about this? Is service design just one ism, which comes like a wave: First small, getting strong and then fading away. When reaching the end of its existing curve, the ism is so worn out that no-one even wants to hear the words “service design”. Aalto University Executive Education arranged on the 1st…
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Service design meets RAI –evaluation system
Be open-minded Yes, I have heard it, and I think I have even preached about it. Be open-minded. First and for most. That is how service designer should think, no doubt about it. Still, I have found myself being by and by too blindsighted. Last time this happened to me was few weeks ago. I…


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