Tag: design thinking
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Playfull innovation
Play has evolved as an advantageous and necessary aspect of behaviour. Why is it then that we so often leave it on other side of the office door? (Michlewski & Buchanan, 2016) The power of Design Thinking Design Thinking is as a creative way of thinking which leads to transformation and evolution of new forms…
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The CLUMSY Manifesto
This text is about not only looking at design from the perspective of care, but also about reclaiming agility for what it actually is. Too often, “failing fast”, “failing early” and “failing often” are nowadays applied as excuses for not thinking things through, rather than as actual design agility where iterations improve the service being developed,…
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Service Experience Trail – from MS Digital Eatery to Deutche Bank 101 concept
I participated the Service Experience Camp 2015 during 12 – 14 November in Berlin. On the preceeding day of the actual Camp event, I walked the optional 2,5 hours trail in Berlin Mitte with other Experience Camp participants. We got introduced to 4 particular retail spaces. We started with the Microsoft Digital Eatery, a combination…
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Because who is perfect?
On 4th of November I participated in a lecture at Helsinki University of Business (Studia Generale by Simo Vehmas). This lecture was about the human rights of people with disabilities . This interesting topic carried me and my thoughts towards an ideal world, where everyone could live their life unlimited by their special needs. As a…
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Think Aloud – Design Think
Designing a new service concept is a team effort. There are several well known Design Thinking methods that guide through the design process leading to innovation – for example IDEO’s 3I model (2008) and British Design Council’s Double Diamond (2005) to mention two. But how can we make sure everyone’s ideas are being heard during…
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Revisiting Design Thinking
In autumn 2009 Tim Brown published his influential book ‘Change by Design’, an introduction to Design Thinking for business leaders. Shortly thereafter, in early 2010, I read it for the first time while studying in a post-graduate course at the HPI School of Design Thinking. Now, five years later, I am studying Design Thinking again…
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#Generate, #dream, #take risks, #inspire
Design Thinking offers a variety of new ways to accelerate the creative process. During the first contact session at the SID program we were immersed in the world of Design Thinking with an intense two-day workshop held by guest lecturers Katja Tschimmel and Mariana Valença. BRAINSTORMING is a widely spread idea generation tool that can…
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Design Thinking, the secret of business innovation
Remember that feeling of inadequacy in art class at school for ‘not being creative enough’? I do. To this day I’ve thought that I’m simply not cut out for being creative. And then, about a month ago while attending Katja Tschimmel and Mariana Valenca’s course, I finally realised I too can be creative. That’s when…

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