Tag: design thinking

  • Post-its vs. Design thinking

    Do the Post-its kill the good intensions of Design Thinking? When our pro Design Thinking (DT) teachers from Portugal start to show us the method – Evolution 6² – already in the second face I’m sitting with the Post-its in my hand. My brain stop working, no ideas are coming to my mind… Are all…

  • Feel the Energy of Shaking Minds

    We had pleasure to participate on two day design thinking (DT) study module. These days were full of innovative thinking instructed by two lovely ladies from Portugal; Dr. Katja Tschimmel (Design Professor, ESAD Portugal, developer of DT model EVOLUTION 6² ) and Mariana Valenca (Lecturer in Design thinking, ESAD Portugal). They started with introducing some…

  • Design Thinking – just another buzzword?

    Nowadays service design is a hot topic everywhere. What is behind the word design, that gets easily associated with luxury and high price. How is it linked with building better services?  Little ironically to the association, the roots of design lay firmly on the ground of functionality, simplicity and purpose. In the book Design Thinking…

  • Wicked change becomes beloved change with design thinking? 

    According to many different sources of research and field analysis from various companies we are fast moving away from product centricity to customer centricity, from company internal process oriented approach to organizing company’s functions by customer touch points or customer journey maps. This change from product driven business models to customer value-centric business models is…

  • Design Thinking – what does it take in complex environments?

    Move over ‘innovation’; move over ‘agile’ and ‘lean’. ‘Design thinking’ is the new buzzword in town. Ok, so it’s not actually that new. As Katja Tschimmel and Mariana Valenca explained during our first class in the SID programme, you can trace the concept back to the design methods movement of the 60s and 70s –…

  • Playfull innovation

    Play has evolved as an advantageous and necessary aspect of behaviour. Why is it then that we so often leave it on other side of the office door? (Michlewski & Buchanan, 2016) The power of Design Thinking Design Thinking is as a creative way of thinking which leads to transformation and evolution of new forms…

  • The CLUMSY Manifesto

    This text is about not only looking at design from the perspective of care, but also about reclaiming agility for what it actually is. Too often, “failing fast”, “failing early” and “failing often” are nowadays applied as excuses for not thinking things through, rather than as actual design agility where iterations improve the service being developed,…

  • Service Experience Trail – from MS Digital Eatery to Deutche Bank 101 concept

    I participated the Service Experience Camp 2015 during 12 – 14 November in Berlin. On the preceeding day of the actual Camp event, I walked the optional 2,5 hours trail in Berlin Mitte with other Experience Camp participants. We got introduced to 4 particular retail spaces. We started with the Microsoft Digital Eatery, a combination…

  • Because who is perfect?

    On 4th of November I participated in a lecture at Helsinki University of Business (Studia Generale by Simo Vehmas). This lecture was about the human rights of people with disabilities . This interesting topic carried me and my thoughts towards an ideal world, where everyone could live their life unlimited by their special needs. As a…

  • Collectively ‘Thinking Design’

    ..my experience.. Starting studies after a decade…years of work life and now back again to a student life! Was not sure what to expect and get from the SID master’s program starting on the morning of 4th September 2015 with ‘Design Thinking’ A very exciting day to begin, students around full of inspiration, motivated, energized…