Tag: Cultures

  • Ritual Design – A New Perspective or Sacrilege?

    “We needed a fresh approach, all our clients already know service design and how to use the tools”, starts anthropologist and service designer Veera Suomalainen her talk at October’s IxDA Helsinki meetup. My first thought was what?! Every time I tell people that I study service design, I have to explain them what it means.…

  • Future of Service Design – does it exist?

    Ever thought about this? Is service design just one ism, which comes like a wave: First small, getting strong and then fading away. When reaching the end of its existing curve, the ism is so worn out that no-one even wants to hear the words “service design”. Aalto University Executive Education arranged on the 1st…

  • Do Your Service Speak Different Cultures ?

    Figure 1 – Multicultural faces, source: http://geoffallan.blogspot.com/2009_04_01_archive.html   Hello, Culture! The cross-cultural issues in service was my first elective course with in my Service Innovation & Design MBA study; with the expectations set to provide a better understanding to cross cultural aspects of service design, and I wasn’t mistaken at all! Coming from an background…