© SID Seminar illustration by Jane Vita
The 5th annual Service Innovation and Design seminar was held on the 14th of March in Laurea Leppävaara, Espoo. The focus of this year’s seminar was continuous value creation for customers. The seminar was also the closing seminar of TEKES funded projects CoCo and ServChange carried out together by Laurea and VTT.
During the day, we had a chance to work with many interesting people from the industry, service design practitioners, researchers, business people, and service design students, and learn from each other’s experiences on co-creation in service business.
Check the full program of the seminar here.
During the seminar day, there were 13 different parallel workshops and paper presentations running and we could choose to participate in the sessions we were interested.
Service Innovation & Design 
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