Tag: business transformation
-
Pushing the boundaries of innovation
I participated on 10.9.2020 in an online event hosted by Design Club, a business community within Design Museum Helsinki, and Aalto University. The topic of the event was “System Innovations for Business Sustainability” and featured a presentation by Dr. Idil Gaziulusoy, an Assistant Professor in Aalto University and a panel discussion with Dr. Heli Antila, the…
-
Transform your business with Service Design
I had a pleasure to attend Elisa Corporate Customers Digital Customer Service event last week, where Elisa and their partner eGain were representing how they see the world changing in the customer service side. eGain’s CEO was describing how customer service is seen to be evolving as generations are changing rapidly. For example, Generation Z…
You must be logged in to post a comment.