Tag Archive | Aalto University

Playfulness creates savings

I participated on the 23th of September in Helsinki Design Week’s Aalto University’s Design club online talk “Creative practices for transformational futures” with Tuuli Mattelmäki, associate Professor and Head of department of Design in Aalto and Zaynep Falay a Partner in Hellon design agency, that does collaboration with Aalto University.  They were talking about their new co-project Creatures.

Picture 1. Logo of Creatures.
Photo by author from the slideshow.

This talk was very popular and international. It was said in the beginning that there were around 70 people from 17 countries around the world, all the way to New Zeeland.  And according to the poll that was held first there were people from different sectors from design to business world.

First Mattelmäki talked about the project from Aalto’s perspective. Aalto is the coordinator of the whole project. The consortium is large and international and includes practitioners and institutes from North to South Europe. There was also a pilot of the project done in the University of Sussex.

The point of this EU funded project is to bring creative practices in to design and development in different sectors. Mattelmäki showed us some examples of the meta-projects done with for example soil and environment, see picture.

Picture 2. Department of Design. Photo by author from the slideshow.

Mattelmäki also introduced us to the keys of change when it comes to managing with the problems and issues that we need to change and solve in the modern world. The keys are collaboration and direct engagement. We need to bring people together, one way or another, as the Covid-19 situation has showed us. She also pointed out that the problems and also future scenarios are scary, which can block our imagination and thinking, so that is why we need playfulness and creativity that can help us overcome it. Other keys are experimental qualities and learning together as well as intervention and processes themselves, that can lead to new ways of feeling and being, and also create innovations and knowledge. In addition Mattelmäki shared some research data about the creativity that is linked below.

Falay continued about the subject matter and introduced us to Hellon, an award winning design agency. She said that opposite to many other service design offices that are digital, Hellon focus is not in digital development but human centeredness and they really bring the person in the center. In Hellon they like to do things differently and push the boundaries, see picture.

Picture 3. About Hellon. Photo by author from the slideshow.

They have a history of designing future scenario design game, that is also linked below. In this project they are developing a new game and firmly believe that playing and playfulness is the key to solve problems and develop future design, solutions and sustainability. Falay says that playing makes uncertainty more bearable and more fun. It gives much more than traditional work methods.

The upcoming sustainability futures game creates new ways of thinking and is based on experimental practice. In the game there is no need to win, it’s more about the atmosphere and playfulness itself that pushes our thinking and makes us creative. But developing the game is serious business, you have to have relevant content and the back work that needs to be based on research is essential.

They are already testing the game with different audiences and have had a positive feedback. But sometimes it’s also a challenge to get people to take the playing as a method and the game seriously. The route to get it work is through mature design process and especially prototyping! You also need to have some more enthusiastic and open-minded people in a test environment first on board and rest will follow.

The conclusion is that for the future world, we need hope, co-creation, cross board collaboration to get things move forward and developed. We need to have science and research, designers and people in the business world to work together to create the change.

In the session there was a final poll and the results were clear.  0% answered “saving time and resources” for what is important in their work in design. Which is indicative of one of the biggest hinder we face when bringing unusual creative practices into traditional contexts and that should be tackled with managers and leaders as well. Mattelmäki stressed that academia is in fact connected to the society. There has to be research behind the work. And one of her favorite things is collaboration, how research can actually help businesses and enterprises. Research brings credibility to development. It helps also to get implementations done faster. Which saves money in the end. Or as Hellon puts it, customer experience design is today’s number 1 driver of profitable growth.

Pic 4. Collaboration. Photo: authors detail of the slideshow.

Author: Iiramaria Virkkala

References and to look for more info:

Creatures
Creatures laboratory
Hellon
Hellon’s future game
Survey about creativity

Light et al. 2018. Creative practice and transformations to Sustainability making and managing cultural change.

Light A., Wolstenholme R., Twist, B. 2019. Creative practice and sustainability – insights from research.

A complex conversation over the (business) world

A Helsinki Design Week’s Aalto University’s Designs for a Cooler Planet’s program Design Club talk on 10th of September about the topic “System Innovations for Business Sustainability” and how does the talk transfer into today’s global business environment with academic researcher Dr. İdil Gaziulusoy and business Dr. Heli Antila, the Vice President, Biobased Solutions at Fortum was highly interesting and complex. 

First İdil Gaziulusoy challenged us with her ideas of System Innovations for Business Sustainability. She shared us that the system innovation works in three levels aka Three Spheres of Transformations that are:  

Practical – > product, services, innovations, technology (technological responses) 

Organizational -> New business models (systems and structures) 

Socio-cultural ->  Zone of difficult questions, the role of businesses (beliefs, values, worldviews and paradigms) 

What is wrong in the current business world 

Normal businesses function in basic level and need to change to be able to keep in the run but to have the changes done in 5 years is too slow. Innovations are also done separately and system innovation for business sustainability is really hard to accomplish. Innovations happen in boarders, that might be only partly linked to companies strategies. Regulations work differently in different sections. Other problem is those multiple sectors and that sectors themselves are in silos .

A big problem is that we have imagination crises. We are in lack of time and lack of imagination. Innovation policy is made in short time frames in mind as well are political circles and decisions. One thing that’s holding us back is that there is only narrow idea of innovation, that is usually technological, when innovation itself is much more broader concept. We have the old models in our heads that also narrow the visioning. 

Transition to renewable energy resources could have been done earlier, but we have been keeping up funding the past world and old energy sources even though we have known for a long time that it’s not sustainable. Mainstream businesses work different because they have to undo their mistakes in the past.

We should not save the day, but save the future far away! 

We need to think not only if this is good for us but also for environment and society over all since no system innovation can be done alone. To built an ecosystem you actually need a huge network. Like university, regulation, non-governmental organizations, the state, government and so on. 

There is also need for innovations in innovation policy! And that is why we need strategic and creative foresight. That can be accomplished in cross-disciplinary vision workshops. We should get beyond the expert lines and to think over the boundaries. We need to have a real creative foresight! And have responsibility, take the initiative how can we make this happen. 

In circular economy for example new kind of business models are needed. From a company perspective it takes time, more than few years. You need to see what you can achieve from different perspectives and operators. In operational level we need new funding mechanisms, for example for research. University has an important role and should do also it’s basic research. 

Companies need be urged to think about business in a de-growth context. It’s companies who need to push for the regulations! We have to imagine how will our cities look like and have bold policy making since the businesses are ready for this. What companies should do then? Engage with researcher, connect with each other, push the policies, signal the market (like already done in mode) and have futures thinking.  

Some good examples 

To mention some examples of how different disciplines and sectors have successfully been brought together to jointly address global complex systemic challenges are already done in transition context and with collaboration, like urban and energy transition. One good example in Finland is also recycling plastic waste that has accomplished only in few years.

There are systematic changes in Fortum like in excess heat usage. Fortum also started to work for CO2 free products a long before it was regulated since it seemed “a good time to move to that direction”, already in year 2000. Even when the market didn’t support it. Fortum’s vision for the energy crises now is that in the future we will have a lot of solar and wind power and it will be cheap. But then we have lack of material that is hard even to imagine now.   

The micro enterprises are pushing the boundaries first. Nolla (a zerowaste restaurant) is a good example of that and we should not overlook micro enterprises and their power to make the change and create innovations that can be used in many sectors. 

We need innovations! 

Good news for service designers! The traditional role of designers isn’t diminishing. There are opportunities for designers, like role in transition concepts and other collaboration. We always need new innovators and innovations! 

Pic: How to participate in Design club talks during Covid-19. Photo by author.

Author: Iiramaria Virkkala, SD student.

To look for more info: 

Info of the talk
Information about Fortum
Nolla restaurant
Certified B Corporation

Two hours in pouring rain in the footsteps of Jane

On a Tuesday afternoon on the 8th of September a little group of people gathered together in front of a Aalto University building to walk two hours in a pouring rain among the Infrastructure of Otaniemi.

Picture 1: Walking in the rain. Source: Personal photos of the walk.

The walk was arranged as a part of Helsinkin Design Weeks Aalto University’s program Designs for a cooler planet – Race for the future and hosted by Eeva Berglund and Idil Gaziulusoy, of NODUS, the sustainable design research group in the Department of Design, Aalto University. The philosophy of the walk comes from Jane Jacobs (1916-2006), who was a writer, urbanist and activist who championed the voices of everyday people in neighborhood planning and city-building. The idea is to walk in cities to honor and activate the ideas of Jane Jacobs. Jane’s Walk is a community-based approach to city building that uses volunteer-led walking tours to make space for people to observe, reflect, share, question and re-imagine the places in which they live, work and play.

Stupitidy as a designer 

One of the points was to observe what works and doesn’t in Otaniemi, which originates in 16th century but is rapidly built in the last 10 years. Focus was also to discuss about sustainability and what choices to use when building new. The environment it self had a lot examples what not to do. Since it was raining it showed us clearly that water it self is an infrastructure and if the surfaces are not designed with thought, future and climate in mind the water does not go anywhere but creates floods, slippery roads and possible accidents, like seen in picture 2.

Picture 2: Water as an infrastructure. Source: Personal photos of the walk.

It came to me as a surprise that Finland which is often considered a pioneer in technical development is actually not only delayed in infrastructure and environmental design but also traffic and water engineering. Even though the half a year of November weather would definitely need the special environmental solutions. Often pointed out in service design one of the problems is people working separably in groups of experts. And that is also the case in landscape and infrastructure planning where there is a huge challenge of silos.

What to do then

There is a need for long vision workshops and people working together to solve the wicked problems like climate change and sustainability. Also Jouko Lampinen says in the Aalto magazine that radical creativity means getting out of the silos.

The good thing is that many the solutions already exist. There are plenty of Nature-based solution (NBS) for urban stormwater management with Low Impact Development (LID) Methods like Bio Retention, Vegetated Swale, Green Roof and Permeable Pavement (see picture 3).  So it´s only about the politics, city patterns and old restrictions that need to be changed. And not forgetting the hardest part, people, that need to change for example from car-users to bicyclist. There is movement of change and future seems possible for the young students but 30 years that it usually takes to make an over all change is too much time, the development needs to happen sooner. The point is not blame anyone but to find solutions together. The nature it self also has the solutions. Just by mimicking the nature we can built a sustainable infrastructure. It was also said that having just a little spots there and there are not enough but if there is 10% of sustainable building in an area it is enough to make a change. The key is to over all design. And to make effort, keep up the maintenance and care.

Picture 3: Example of a NBS. Source: Personal photos of the walk.

The other good news is that also the knowledge and skills already exist in Otaniemi, in the Aalto University and work in deed is in progress. There are development departments and open innovation house for example (see picture 4). The new designs and innovations of Aalto are done first in small scale and then moved to to bigger development and infrastructure. Just like in prototyping in SD is usually done!

Picture 4: Aalto Open Innovation House. Source: Personal photos of the walk.

Author: Iiramaria Virkkala, SD student.

References and to look for more info: 

Designs for a cooler planet
Jane’s walks
Department of Built Environment
NODUS – Sustainable design research group
Aalto University magazine Unfolded #4, Radical creativity

“Memorable experiences, meaningful life”. But what is an experience, exactly?

Aalto Experience platform fosters and promotes a multi-disciplinary approach to understanding and designing for experiences by combining scientific, artistic, business, and technological angles to human experiences.”

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13th February marked the day of the Aalto Experience Platform Kick-off. With the mission of making Aalto University a world leader in multidisciplinary experience research, Experience Platform is an open community for experience research. Besides a brief introduction on the platform itself and networking, the kick-off offered insights on some of the multifaceted approaches to experience research by presentations on User Experience, Citizen Experience, and Consumer Experience.

What is an experience?

In their opening intro session Markus Ahola (Project Manager, Aalto University) and Virpi Roto (Professor in Experience Design, Aalto University) started head-on by addressing the not-so-simple question of What is an experience. Not surprisingly there was no conclusive answer but a mixture of responses and definitions by the multidisciplinary Experience Platform academic board members – each of them giving a different perspective to demonstrate the complexity of the question on a video that was shown.

A general trend behind the research and the Experience Platform seemed to be the growing investments (not only monetary) in experiences while material possessions are being less and less valued. Through my human-centered and soft-value-focused glasses the slogan of the platform “Memorable experiences, meaningful life” seemed like a breath of fresh air in the often cold and money-focused world of ours. On a practical side, it was also interesting and inspiring to hear that the platform will have a physical, multidisciplinary working space after the summer.

Hannu Seristö, Vice President External relations at Aalto University also gave a short speech about human-centricity being needed not only in business but also in the public sector while pointing out that humans have not exactly been in center of business traditionally. However, times are changing, and with that feelings and experience, and particularly ease of buying, continue to be increasingly important.

Who do we design for?

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With that it was time for Kristina Höök, Professor in interaction design at KTH Sweden to step on stage for her presentation on User Experience – designing with aesthetics through bodily and emotional engagements. Her presentation content and style was exactly what the Experience Platform introduction highlighted in their operation in general: human, brave, and crazy. At times provocative (and in my opinion, in a good way: keeping the audience interested, trying to shake us a little and question our own beliefs), her presentation gave plenty of examples on the importance of movement and of understanding oneself first in order to design for a (separate) end-user. Movement was not a focus in design I had previously, in all honesty, thought about too much – except for e.g. potential limitations in one’s moving that might affect a service perhaps. But following the presentation it made sense and I found myself reflecting on many thought-provoking parts of the presentation.

From the service designer point of view one of the most memorable parts of Kristina’s presentation was the statement “you can’t design for someone else if you don’t know how it is or how it feels yourself”. This statement at first sounded to me almost as the total opposite of empathy and putting oneself in the other one’s (=end-user’s) shoes – traditionally one of service design’s main guidelines! And that made me think: fine, if one is naturally emphatic and would consider the other and their needs, wishes etc. naturally anyway, but what if the designer is a selfish one with no regard of other points of views than their own? However, throughout the rest of the presentation the point became clearer and actually was very close to, not the opposite of, empathy: using oneself as the end-user, researcher, designer at the same time, but through empathy and compassion. Perhaps for a more traditionally scientific research field this could be provocative in a totally different way, as one of Kristina’s main points was “research through design” – not having research done separately and in isolation, then followed by design based on the results. Another interesting point was the interest in designing things that are not only reading your emotions but create technology to make people experience new things about themselves and their body – not just things like like facial recognition or counting your steps. In hindsight this had a nice connection also to the following presentation from Anne Stenros, Chief Design Officer at City of Helsinki, who also spoke about the shift from high-tech to human-tech. Add a Feldenkreis video with a baby and a sitting bone exercise and you’ve got the most interactive and perhaps memorable presentation of the kick-off.

Citizen Experience – From Audience to Actor

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Next up was then Anne Stenros from City of Helsinki. Her presentation was around citizen experience and in particular the shift from audience to actor: city-users becoming city-makers. Her quirky and well-spoken style was a hit in my opinion, with her topic being both fascinating and well-presented. She went through some current trends and emerging signals of the city universe and the citizen experience, with a note of human-centricity visible in each scenario. This presentation too arose many thoughts and reflection as well as shared practical examples of some of the trends already visible in the city design today. Personally I was a little relieved to hear that the era of “Smart city” was about to transform to “Responsive city” – reinforcing the previous presenter’s point in the shift from high-tech to human-tech. According to Anne, the shift was about responding to needs of citizens rather than optimizing technology for users.

A brief look into the trends in consumer experience

Lastly, Eric Arnould, Professor in Marketing in Aalto University gave a presentation about consumer experience based on the perspective of theory. Some of this was familiar from the service design studies but it was a good recap nevertheless. A groundbreaking thought in 1982, consumption not being about making rational choices but about “fantasies, feelings & fun”, was a good reminder on how things have indeed changed from consumption being seen as a purely economic exchange like it had been by marketing thus far. The presentation discussed some perspectives on defining ‘experience’, for example highlighting the narrative, material, social and political aspects and on the other hand the cultural, situated and relational nature of experiences. In the end though for me the thing that made me think the most was actually in the Q&A session after the presentation, when an attendee asked Eric about his thoughts on the “new work” and new work spaces. “Consumerification of work”, aka new work spaces that look like leisure-time or consumer space, was a concept that I would like to continue to ponder on also after the event.

Topped with circus performances, demos and some snacks, the event was a wonderful experience. Now we just have to figure out how to define ‘experience’…

The author Kaisla Saastamoinen is a Service Design Masters student with a passion for human-centric design, co-creation, and coffee.

THE FUTURE OF SERVICES – VIEWPOINTS FROM LEADING SERVICE PROFESSIONALS

I had a great time at the Aalto Service Factory (ASF) that held its final event to celebrate the six years of its existence. To those who don’t know ASF, it is an open collaboration platform for service research and education atthe Aalto University.

First we learnt about the ASF network and its activities from Virpi Tuunainen and Minna-Kaarina Forssén, who held the opening presentations. It was interesting for me to find out what everything ASF does while concentrating on three target groups – researchers and teachers, students and practitioners. It organizes research presentation events called ASF Meets & Talks and events for sharing research that go by the name of Networking Evening Seminars. It has the 300 member strong ASF club, it publishes the quarterly ASF Newsletter with topics on service domain news and the monthly ASF blog with practice-oriented articles. Furthermore, ASF hosts the Researchers´ Breakfasts and another breakfast event called Early Birds that aim to build research consortiums.

 

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Minna-Kaarina Forssén, ASF Business Collaboration Manager

ASF is also very agile in students activities. There is the yearly seminar on service industry job opportunities Young Student – Go services! and Aalto Introduction to Services organise every year. Mrs. Forssén pointed out that ASF is now finishing but the use of its good practices will continue at the Finnish Service Alliance. Check it out at http://www.servicealliance.fi.

 

A GLOBAL LEADER IN THE ESCALATOR AND ELEVATOR INDUSTRY

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The keynote speaker was KONE’s Senior Vice President for Development, Digitalisation Strategy, and Service Business, the amazing Kati Hagros who was previously KONE´s CIO. She talked about Digitalization in industrial services context. She emphasized the role of services in KONE’s portfolio. Already in the 1970´s, half of the company´s revenue came from services. Mrs. Hagros mentioned that KONE combines business, technology and services to create a superior customer experience.

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Open data and its potential – free information for all

What do we mean by open data? It is material which is created by public administration, organisations, companies or private persons and which is freely available and free of charge for the use of others. I attended a morning coffee event held by the Urban Academy, where launching of the open data of the City of Helsinki and its scientific implications were discussed. The Urban Academy´s main partners are the City of Helsinki, the University of Helsinki and the Aalto University. The Urban Academy brings together officials, policymakers, students, researchers and residents to share their experiences, knowledge and opinions with one another.

Tanja Lahti, Open data advocate and Project manager at City of Helsinki, Helsinki Region Infoshare

Tanja Lahti, Open data advocate and Project manager at City of Helsinki, Helsinki Region Infoshare

Tanja Lahti, an Open data advocate and Project manager at the City of Helsinki, gave an inspiring speech on how open data takes us towards a more democratic Helsinki. She stressed the advantages of open data: more effective public administration, improved transparency and democracy for residents and last but not least broader trade activity and more innovation for enterprises.

Mrs. Lahti talked also about one of the most important data openings this year – the Ahjo Explorer which is a free App providing residents with data on the political decision making of the City of Helsinki.The App is in a machine-readable form and brings openness and transparency into municipal politics and can be used in many different ways. The App allows the political decision making to be followed wherever and whenever with updates once a day. I found it very interesting when she spoke about an application that uses open data – the Blindsquare, which is the world´s most popular accessible GPS-app for the visually impaired and blind to help them move around the city using their smartphones. The app describes the environment and announces points of interest and street intersections.

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Invention Cycle – How to bring your ideas to life

In the very first day of SID program, I spent evening after the course getting inspired by Tina Seelig, a Stanford University Professor and co-director for the Stanford Technology Ventures Program. The forum was Aalto Design Factory’s series of Thought Leaders’ Talks. Tina has been recognized as a national leader in engineering education and she teaches courses on creativity, innovation and entrepreneurship in the Hasso Plattner Institute of Design. Yep, you remember correctly, the same institute from which Katja Tschimmel introduced us one of the pioneering innovation models.

Invention Cycle

Tina spoke about how to get rough ideas out of our heads into the real world and further into ventures. She introduced us the tool she has developed, the Invention Cycle.

We started off with the concept of Creativity. What is creativity essentially? We have to agree on the basic concepts and to create a common vocabulary first to make communication easier. Creativity is a skill we can learn, by practicing.

In a nutshell, innovating starts with Imagination – envisioning things that do not exist yet. Creativity is needed in using our imagination to face challenges and in innovating unique solutions to them. We also need Entrepreneurship to apply innovations.

All of these elements (Creativity, Imagination, Innovation, Entrepreneurship) make an Invention cycle, characterized by relationships, attitudes and actions.

Going further into the imagination phase, Tina pointed out how true passion is evoked with engagement. We need to be motivated and to motivate others and have the right mindset allowing experimentation, which generates us the data we need to carry ideas further.

Pretotype before Prototype

Regarding experimentation, Tina introduced the thought of doing pretotype before prototype. The example given that enlights it well was offering a new dish in the restaurant menu just to see if it would be ordered or not. This way we can rapidly see if the concept is worth developing further or not.

Framestorm before Brainstorm

We should put a lot of time and attention to looking our ideas from different angles – we should ask the right question before ideation phase. There exists an infinite number of solutions. To maintain the right set of mind, Tina suggested that in the beginning of innovating we ought to fall in love with the problem, not the solution.

‘Sisu’ is needed on the way

When achieving the implementation phase of the Innovation Cycle, we need entrepreneurial spirit: capability to inspire others to invest on our idea and to build a good team. We also need grit or sisu to push through the greyest stone. Tina referred to storytelling as an aid to create a compelling sales pitch.

(For our fellow foreign students, check the meaning of sisu as explained by Wikipedia.)

In the conclusion of the lecture audience posed a few questions to Tina. One of them was how to implement the cycle. According to Tina, we should first figure out where we are in the cycle. We need people with diverse sets of strengths – creatives, innovatives, entrepreneurs and so forth. Then we should share the essential vocabulary, inspire our team and excite our imagination with problems!

The other question which alerted my curiousity was about whether this concept or tool is transferable interculturally. I disagree on its transferability, as the degree of power of authority in societies varies a lot. You need a culture with low degree to enable the equality of team members and thus enable them to contribute to the process. I would gladly receive comments on this thought on the blog comment section.

Tina has published a book that goes deeper into these lecture topics. It is called “Insight Out” and is available in Amazon, currently being rated 4,5 stars by 23 readers.

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(This blog post contributes to the course of Current Topics in Service Design.)

Industrial Transformation

I attended on the 2nd of June 2015 to a Fimecc Future Industrial Services (FutIS) WP2 Final Seminar hosted by Program Manager Mr. Pekka Helle. This seminar had both researchers presenting results as well as the industrial and garco sector presenting their cases. FutIS is organized by the Finnish Metals and Engineering Competence Cluster (Fimecc) and aims to ease the industry’s transformation by research and development in the area a service business. Over twenty companies and eight research institutes collaborate in this joint program with a budget of 35 million euros. After attending to this seminar I feel strongly that the biggest challenge is to turn up side down (bouleverser) the way of looking from the point of view of the industrial needs to doing business from the point of view of the customer.

Mr. Pekka Helle, Programme Manager

Henri Paukku, Project Manager, Customer Solutions MacGregor

Mr. Henri Paukku, Project Manager, Customer Solutions
MacGregor

Transformation starts from understanding customer’s business logic, processes, long-term targets, segments and motives and adding a lot of co-creating and team-work with all the relevant stakeholders. Mr. Henri Paukku, Project Manager at MacGregor Finland Oy gave an example of bottle necks in the container ship solution offering. He explained how removing one bottle neck usually increases the problems in the next phase if the whole chain hasn’t been cleared.

Business logs

Example of a business logic (MacGregor)

Bigger ships have bigger capacity but if the terminals aren’t fit to it, there is a gap between capacity and functionality. Data collecting and collaboration between different parties is extremely important. Attitude towards data gathering and traditional logistic chain needs to change. The idea is to make bigger profit, utilization and increase the cash flow. Mr. Pekka Helle stated that with good Solutions design and service innovations, investment costs are lower, the revenue curve higher and the profit lifetime longer. 

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Making mutual funds a mutual fun

Openfin hack and ideathon poster

Openfin hack and ideathon poster

They say the best way to become a great service designer is to participate in as many service design contests and hands on happenings as possible. It was what I thought when Minna Myyryläinen, one of my SID Laurea fellow students, brought the idea to join the openfin Hack and Ideathon competition in Espoo.

Finally our team, addition to Minna and me, included Antti Kytö and Jaakko Porokuokka, all SID13 Laurea students. I knew – despite none of us being a real hacker in code – this team could do anything related to creating awesome business concepts using our service design methods and toolkits. Luckily later the hacking part was completed when I persuaded my colleague and friend Lassi Jatkola to join our team. Before the event itself the team studied trends and innovations in the financial sector and shared views and ideas through chat.

Getting ready for the challenge

On Friday 26th the team gathered to the app campus premises and prepared itself for the 22 hour challenge ahead. Me and Jaakko had already agreed to stay overnight at the app campus as it was offered as a possibility by the competition rules.

Jaakko, Minna, Antti, Lassi

Team preparing for the challenge

Aalto OpenFin project manager Mojtabaei Renani Mahnoush said the welcome words and wished all participants good luck. Next was Juha Viljakainen’s, from OP-Pohjola, time to give some background on OP-Pohjola and the financial service sector generally, its history and challenges.

The competion rules and three categories were introduced by Jouni Lähteenmäki from OP-Pohjola. The categories included:

  1. consumer app innovation zone
  2. entrepreneur app innovation zone
  3. business ecosystem infrastructure innovation zone.

The competitors would be evaluated by financial aspect, market potential, business model viability and how realistically it could be implemented. In addition presentation with surprise factor and impressive demo would get extra credits. Final word was given Futurice’s Riku Valtasola, who explained how the business idea to concept works in the company he represents.

Beginning the design process

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Innovation and Development Activities in Professional Service Firms – a Role Structure Perspective, doctoral dissertation by Tiina Tuominen

By Riku Seppälä

I attended the public defence of Tiina Tuominen’s doctoral dissertation at Aalto University in Otaniemi, Espoo on 22nd February.  Title of her thesis is Innovation and development activities in professional service firms- a role structure perspective.  The thesis can be found here: http://otalib.aalto.fi/en/collections/e-publications/dissertations/

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