Service Innovation & Design

  • Digitalization has to be lead in organizations – but how?

    On 30th September I had the chance to participate an event organized by PRY (Projektiyhdistys ), which is the local Finnish association belonging to IPMA (International Project Management Association). IPMA is known for its project management certification system. The purpose of this theme event of digitalization was to get introduced to methods and lessons that can…

  • There are two I’s in Service Design

    Original designers are set apart from the others on how well they can use previous and varied experience in creating something new. These designers also usually have a curiosity about the surrounding world, they keep wondering why are things the way they are and how could they be better. What sets apart a designer from…

  • From Chaos into Creativity

    ”Design Thinking is a human-centered approach to innovation that draws from the designer´s toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success” – Tim Brown – We kicked-off our Service innovation and design 2015 program with an inspiring Design Thinking course taught by Katja Tschimmel and Mariana Valença.…

  • Revisiting Design Thinking

    Revisiting Design Thinking

    In autumn 2009 Tim Brown published his influential book ‘Change by Design’, an introduction to Design Thinking for business leaders. Shortly thereafter, in early 2010, I read it for the first time while studying in a post-graduate course at the HPI School of Design Thinking. Now, five years later, I am studying Design Thinking again…

  • #Generate, #dream, #take risks, #inspire

    Design Thinking offers a variety of new ways to accelerate the creative process. During the first contact session at the SID program we were immersed in the world of Design Thinking with an intense two-day workshop held by guest lecturers Katja Tschimmel and Mariana Valença. BRAINSTORMING is a widely spread idea generation tool that can…

  • Design Thinking – the best tool in office?

    Design Thinking (DT) and writing a blog post. Other one I know some, other one I don’t know anything. To me DT is the tool I would like to use in so many cases in my daily work. Writing a blog post is a big jump out of my comfort zone. Design thinking must feel…

  • Hand me the Legos – I’m in!

    Starting new studies after years of steady working life can without doubt force you out of your comfort zone as it is. Enter the first course on a subject not familiar to the student at all – and see if you end up with innovative ideas and new motivation, or despair and feelings of incompetence.…

  • OH, THE EXCITEMENT! – The Design Thinking Crash Course

    I was very excited about starting my studies in SID Laurea yet many thoughts of anticipation haunted my mind. What would my study buddies be like? What kind of avalanche of knowledge will we encounter? How will I ever find the time to combine my work and studies – with the rest of my life?…

  • Design Thinking, the secret of business innovation

    Remember that feeling of inadequacy in art class at school for ‘not being creative enough’? I do. To this day I’ve thought that I’m simply not cut out for being creative. And then, about a month ago while attending Katja Tschimmel and Mariana Valenca’s course, I finally realised I too can be creative. That’s when…

  • “Design Thinking –Innovation as a way of life”

    We kicked-off the SID program on 4.9.2015 with a course called Design Thinking, run by 2 wonderful personalities: Katja Tschimmel and Mariana Valença. The day started with a mind-shake warm-up, to shake up one’s attitude rather than neurons! The 2-day course (I ended up wishing it was longer) started with an introduction to the evolution…