Service Innovation & Design

  • HDW 2017: How to create your own illustration style?

    Grafia (Association of Visual Communication Designers in Finland) organized an event called ‘An illustration in design process‘ during Helsinki Design Week 2017 on 15 September. Graphic artist Leena Kisonen and illustrator Linda Linko discussed about illustration styles and design processes. Leena shared the story behind her own visual language and showed examples of her work…

  • Beyond shame – Drawing first time since childhood

    Beyond shame – Drawing first time since childhood

    Yes. This is a cat, made by 38 -year-old woman.

  • How to make use of the value of design in your organization?

    In the first workshop in SID’s design thinking course, all the students had a positive and adaptive attitude to learning the design thinking method. This may not be the case in your workplace. Especially old production company workers that are not used to use service design may have a lot of perceptions towards new ways…

  • I’m Developer, I’m not Creative?

    I have always thought that since I’m ex-developer, I’m not creative. Developers only need to follow programming logic and mathematics rules to develop from business requirements. Then I found myself from Katja Tschimmel’s course on Design Thinking at Laurea and very quickly realized that I need to be very creative for next two days. We…

  • What does it take to become a creative design thinker?

    The world we are facing appears more and more complex to us every day. Many of us, including myself wonder how to keep up with the information flow. One thing is for sure. The concept of expertise is being challenged in a profound way. In order to tackle complex phenomena in the fast changing world people…

  • Design thinking: Innovation with creativity and confidence

    Getting back to studies after a decade was like, having butterfly effect and feeling equally anxious and excited! Moving ahead with hopes and believes, that this course in Service Design and Innovation will be a serious learning curve for current and future growth in my career path. We jumped into the course of Design Thinking…

  • What on Earth is Design Thinking???

    Although I had previously read a few books on Design Thinking as well as participated in a Service Design course organized by Aalto PRO, I still learned so many new, exciting things at Katja Tschimmel’s course on Design Thinking at Laurea. And that learning of new aspects to Design Thinking is also what inspired the…

  • Digital transformation is not about IT

      Digital transformation consists of many changes that are going on right now. The authors of the book Digimuutos (Digital Transformation) Kati Lehmuskoski and Timo Savolainen list the changes: platform economy big data artificial intelligence social media robotics and automatisation virtual and augmented reality These disrupt industries and services such as transportation, banking, learning and…

  • STARTING A DEEPER DIVE WITH DESIGN THINKING

    Climate change, globalization, aging and digitalization are huge factors which, among others, are forcing us to think and act differently. In order to be resource efficient and competitive, to take care of older generations, and take the advantage of possibilities of digitalization, we need new sustainable innovations here in Finland. I believe that Design Thinking…

  • Think like designer: Trust others and step out of your biases

    In design thinking human is always in the center. Having that in the focus of your goals you have a good start as a design thinker. The service innovations meet the needs of people as the result of a cross-discipline approach by co-creating minds. Technology and other resources are enablers to increase people living good…