Service Innovation & Design
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Breaking the glass ceilings
Women entrepreneurships days seminar 19.11.2020 “I don’t mind, I don’t mind…” sings a beautiful brown-haired woman on a screen. “Tools for breaking the glass ceiling-seminar” is about to start. WED- seminar (Women entrepreneurship day) is international event trying to raise the awareness of equality and women rights. As all events this fall, this is also…
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Users as Co-designers in Public Services
Too often the approach in the development of public services has been “This system has now been built for you, welcome, please use it”. Lately it has become obvious that to make services sustainable and attractive, this has to be changed. Hence, service design is increasingly applied also in the development of public services. In…
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Waste does not exist
Many companies are facing the challenge of changing their linear business into a circular one. How to do that and at the same time gain more customers, loyal to your business? How to make this necessary change into a win-win situation for all stakeholders? And the bottom line: how to make sustainability into profitable business?…
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Changing the tech-industry one step at a time
As someone working in sustainable development, I am always fascinated by events that concentrate on making our planet better and healthier. So following event caught my eye: “Innovation, Big Tech and the Climate Crisis” by Royal Bank of Scotland Entrepreneurship, which was held on Wednesday 17th of March 2021. The event concentrated on challenges on…
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Game changers
I just finished watching the “TEDxHultLondon 2021: Game Changers” event that you could also follow in an AR environment! This was an independently organized TED event by Hult International Business School. The event focuses on breakthroughs and innovations and invites very inspiring speakers to present their perspectives on a collective topic. This was actually my…
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Innovation through human-centred design thinking
General Assembly hosted a weeklong event called “break into tech” from 16th to 22nd of February 2021. One of the events that caught my attention was “Innovation through Human-Centered Design Thinking”. The host was Steph Mellor, a coach and consult in human-centred design, ethnography, leadership and change. She’s also a Principal at DigIO, Design and UX…
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Future at work: What are the new skills service designers will need?
A webinar by Perttu Pölönen, futurist, inventor and author. When thinking about the future, we might assume that the skills we need to have will be related to AI, Robotics, Coding, and everything involving technology, however, Perttu Pölönen has a different view on the skills of the future. The question he posed to everyone during…
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Unnecessary office?
The global pandemic Covid-19 has changed a whole lot how we relate to work and specially towards workplaces. Since spring 2020 almost all office workers have been quided to work remotely from home offices. Long awaited freedom for some, and prison to those who need social contacts to stay sane. First qualitative studies show that many…
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Designing a better life
South Africa remains among the world`s most inequal countries. High inequality is perpetuated by a legacy of exclusion, and the economic growth does not contribute to diminishing poverty and generating new, decent jobs. Inequality in wealth is striking: the richest 10% of the population held around 71% of net wealth in 2015, while the bottom 60% held…
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Aligning strategic foresight in large organizations – Workshop at SDGC
During the Service Design Global Conference (SDGC) arranged in October, a workshop was held around facilitating future visions in large organizations.
