Category: Uncategorized

  • AI is changing things – or is it?

    The Work up! event on AI was held during Helsinki design week at Bio Rex. The event had two main speakers and two panel discussions centered around their performances. I was excited to learn more on how AI is perceived by professionals and what the big questions surrounding it’s use are at the moment. AI…

  • DASH Boom Bang!

    DASH Boom Bang!

    “You gotta get stuff done.” – Jeremiah Tesolin, Iittala. Event: DASH – Design Process Time: 13.9.2018 17.00 – 19.00 Place: Clarion Hotel Helsinki (Tyynenmerenkatu 2, 00220 Helsinki)   ”Interested to discover new design processes and learn different approaches to design? DASH – Design Process gathers three companies from different fields to uncover their design process.…

  • Are you really data-driven?

    Data-driven design day 2018 was held as part of Helsinki Design Week this year. I first heard about it when I attended the DASH Design + AI event back in June. Lassi A. Liikkanen was there talking about how AI impacts interaction design and giving a short introduction to AI and ML. At the Data-Driven Design…

  • What is Customer Journey and why others besides sales and marketing people should be interested about it?

    What is Customer Journey and why others besides sales and marketing people should be interested about it?   Customer Persona Before starting to formulate customer journey, it is important to define customer personas, to whom these journeys will be created. A while ago, I wrote about what Customer Personas are and why those are useful.…

  • Agile piloting Jam in Open Living Lab days

      Smart Kalasatama: Agile piloting engages the urban community In 2013 the City of Helsinki decided to make Kalasatama as a model area of smart city development. Today Smart Kalasatama innovation platform run by Forum Virium Helsinki, has hit the headlines with engaging the urban community for the development of a smart district: it is…

  • Learnings from Facilitation-as-a-Service

    I had a possibility to facilitate three workshops for two different projects (2 ws + 1 ws) in this spring. The projects were related to improve empathy in health care, facing the patients and their relatives in new ways and find development ideas in the workspace. The participants of workshops were personnel and students of…

  • Encouraging co-creation by facilitation

    Three SID students, Johanna Waal, Kaisa Spilling and me, Pia Rytilahti, got an interesting possibility to facilitate a development project workshop on 24th April in Suursuo Hospital in Helsinki. The project is a part of Laurea health care students’ studies. The targets of the project are first to develop the quality of interaction between the…

  • Motive based profiling in Service Design by Kuudes

    Juha-Pekka Ahvenainen, Markus Alavaikko We participated design breakfast arranged by Kuudes. According to their web pages Kuudes is Nordic insight, strategy and design agency. They have been doing motive based profiling of the customers for over ten years and they have published their latest studies last year. Kuudes has found eight different Finnish customer profiles…

  • Designing Business at OP – thoughts from an excursion visit

    I got the chance to participate in a company excursion visit to OP Financial Group organised by Ompeluseuran Palvelumuotoilijat. Ulla Jones, Design Culture Lead at OP was to give a presentation on and around the topic Business Design. What it is and how it was applied at OP. I was really looking forward to this…

  • School of startups: Behavior Design

    Juha-Pekka Ahvenainen I have been participating to school of startups organized by the Shortcut. The Shortcut is a non-profit organisation owned by Startup Foundation, and a sister organisation to Slush and Startup Sauna.  According to their website  Shortcut is a community driven organisation that promotes diversity as an engine for growth. They want to encourage…