Category: SID methods
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Facilitation for 100 people? How to cope that?
Facilitation is the key of service design projects. According to Schein (1990) facilitation is a process of HELPING, putting more emphasize on inquiry of the problem, and combining methods that will help facilitator be enabler, not a leader of the process with the approach of owning the problem. In the last project I became a part of…
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Next era of well-being
Since it was founded 50 years ago, Sitra has been a futures house and they have just updated their megatrends report from a Nordic viewpoint. As Finland’s celebrating its 100 year anniversary Sitra wanted to highlight the megatrends affecting work, democracy and inclusion, and growth and progress that are relevant to the Nordic model as…
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Designing Work for Future Needs. Future Needs are Here NOW!
Last week I participated the last one of the design related discussions of the series “Enter and Encounter – A series of discussions hosted by curators” jointly organised by Design Museum and the Finnish Association of Designers Ornamo. My expectations were high due to the interesting title: “Designing Work” (more here, in Finnish) and due…
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Public servant as a designer
I have been working for the government since 2005. We have now come to a point where we are moving from working groups, spreadsheets, data from the past to understanding the complex interconnected eco-systems. In this blog, I try to make some insights how design thinking could be applied to our governance. Burden from the…
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Service designers are hot, but who are we?
Service design is now sexy. Pretty much any enterprise or organisation flirts with hot words as “service thinking” or “service design”. As a skill on one’s CV it can employ a person. However, rare people really know what the discipline is really about. I came across service design by accident while puzzling how to help…
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DT – from convergent organizational thinking to changing the world
Design Thinking course led by Katja Tschimmel and Sanna Marttila was an intensive two-day package of pushing us, the new students to find the Design Thinking in ourselves. It all happens subconsciously. Creating new in a multidisciplinary team working with Design Thinking tools you suddenly realize that you start to think like a designer. How…
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Get you Post Its… it’s playtime!
It truly was a great start of becoming a design thinker when we started our journey towards the new goal with intensive two-day course run by Katja Tschimmel. Afterwards I felt like rundown by bulldozer. So many new things, interacting and so much more. But wait…something felt familiar! It’s all that fearless creating, drawing, role…
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How to think like designers do?
Empathy, experimentalism, optimism, collaboration. These are the characteristics designers have – just to name a few. During the introduction lesson lectured by Katja Tschimmel on 8 – 9 September we took an intensive dip into the world of Design thinking. And instead of just listening and learning we also got our hands on to the desing…
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Design Thinking for Uncertainty
The greatest learning that I got from the Design Thinking course was about uncertainty. Design Thinking as a concept and process was not new to me, but what really struck me during the course, was how Design Thinking can be used in a business context to manage uncertainty. The future is getting less and less…
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