Category: Design Thinking

  • Modern Practical tools of Design Thinking

    Last weekend I have participated in Design thinking course which motivates me to share my thoughts about my learning in this course and related material. Design acts as the facilitator for innovation processes but during last decade design thinking(DT) gains great appreciation from research communities but also from all organizational sectors of the world. Many…

  • Design Thinking has made me realise there is definitely a conspiracy going on

    I went in to learn about Design Thinking… but left having realised I was involved in a massive social experiment! It all started innocently enough. It was a rainy autumn day, in southern Finland. We were told this would be a design thinking workshop. That’s right, Design Thinking. Nothing more, nothing less. But what happened on those…

  • Try an idea, rather than debate it!

    One week ago it was “Back to School” season also for me. It had been almost 10 years since I graduated from a business school  – I didn’t know what to expect at Laurea but I was feeling really exited!  Services marketing has always inspired me and I believe that the services design studies will…

  •   A story about Swiss Mountains, Children and the Need for Design Thinking in Education I would like to tell you a story about my younger son. He just turned five years old a week ago and has an older broder who will turn seven at the end of this month. From time to time…

  • Design Thinking –and quite a lot of doing

    Throw-back Saturday. Sitting by my lap-top trying to find ways and words to describe my thoughts on last weekends’ Design Thinking -course. What are main learnings I took home from the weekend and what are the ideas I still carry with me after getting familiar with the recommended literature* on the topic? I grouped the…

  • Let´s be creative!

    Design Thinking Design thinking is one of the biggest trends on service business industry and Katja Tschimmel (2012) defines it as a game changer to different industries. Tschimmel sees it as a new way of thinking which can lead to innovative new ideas.  I didn’t have any huge expectations for this course, because I wasn’t…

  • Killing the Inner Critic – How Logic Can Destroy the Design Thinking Process

    Let’s start with a thought experiment. You have been working in the same job for years and now you are tasked with creating a new service for your customers. Where do you start? Probably where you already are. Your first ideas are what have always been done and how to improve them, but only slightly.…

  • Citizen participation model and game by City of Helsinki

    Service designers and City of Helsinki employees have developed a new model for citizen participation. One model application is a game that the city service teams, for example in libraries or in health stations, play in order to plan how to increase the participation of their clients. The goal of Helsinki is to become the…

  • Design thinking as a magic wand for trainers and innovators. Role of facilitation.

    by Katarzyna Młynarczyk   Don’t oversimplify design thinking What a challenge! – that was the strongest, eye-opener thought during my first Jam (over 3 years ago). I found myself as a trainer (future facilitator) and member of a team. In that moment I understood design thinking as process divided into couple of basic stages fulfilled…

  • Design Thinking, new superpower?

    World is changing faster than ever before. Businesses are facing more and more complex issues. Management models from the days of Industrial Revolution are not so useful in the fast-moving world of today. No businesses are safe from change as world is going digital. Think about Uber and Airbnb. We want more, when we want,…