Category: Service Design events

  • The secrets of the Creative Leadership

    “Leadership is not about a title or a designation. It’s about impact, influence and inspiration.” – Robin. S. Sharma We are living in complex, uncertain and volatile world where human skills such as empathy, creativity and complex problem solving are the most in-demand leadership qualities today. I had a chance to attend a one-day intensive…

  • Exploring emerging design for government

    Learning about an expansive field through running a meetup Gov Design Meetup London – February 2017 to now For the past several decades, the discipline of design has been mostly associated with the form-giving of commercial products. Only in the last ten years or so, the scope of design has expanded to strategic areas and…

  • How to facilitate a successful Circular Economy Jam event?

    “As a facilitator, a lot of the success of the Jam relies on your shoulders. Not just helping the team deliver a good, validated concept, but their experience along the way.” Jesse Grimes – Service designer & Jam’s special guest from Amsterdam The quotation by Jesse Grimes goes straight to the point. The success of…

  • Is our Service Design work more intuition or data driven?

    Insight Clash is a free-of charge event organized by PTBRiO (Polish Association of Market and Opinion Researchers ) located in Warsaw city in Poland. It aims to clash different, sometimes contradictory opinions. This time the room was full of designers as the topic considered mostly them. We explored one question: Intuition or data – how…

  • What I stole from Marc Stickdorn

    Event: The 12 Commandments of Service Design by Service Design Network Finland & Service Design as a Tool of a Consultant by myself Time: 1.2.2019, 18-20 & 15.2.2016, 16-17 Place: Gofore Oyj, Urho Kekkosen katu 7B & Fraktio, Antinkatu 1 Fraktio does many wonderful things and one of those is Perjantaipresis, an event open for anybody to…

  • Can Design Solve Everything?

    Can Design Solve Everything?

    Design Forum Talks: Design, Value and Meaning Valkoinen Sali 28.11.2018 In late November 2018, I attended a seminar organized by Design Forum Finland, which, once again, discussed design and its overarching possibilities in solving complex problems in business, innovation and life in general. Many interesting keynotes were expected, such as Berlin-based phi360 consultant Arndt Pechstein’s “Hybrid…

  • Health Design 2018

    Event: Health Design 2018, Experience Better Healthcare Time: 29.11.2018, 9.30 – 18.00 Place: Aalto Learning Centre I need to start this post with a disclaimer: I happened to got a free ticket for this event, which I’m very happy of, since I don’t feel that the event was worth of the actual price of 150€. For…

  • Engaging customers in developing digital services

    Event: Kuinka osallistat asiakkaat digipalveluidesi kehittämiseen? (How to engage your customers in developing your digital services?) Time: 10.12.2018, 8.30 – 11.30 Place: Helsinki Region Chamber of Commerce Helsinki Region Chamber of Commerce has organized a series of events related to digitalisation, out of which this was the 6th one. I haven’t participated the previous events but…

  • Takeaways and reminders from SXC18

    Takeaways and reminders from SXC18

    Service Experience Camp is not just another conference. Thought by service designers, for service designers, it is a 2-day “unconference” whose new edition always tops up the previous ones thanks to an amazing selection of design leaders as speakers, a passionate and proactive audience of practitioners, and a long list of carefully planned details that…

  • Let’s Play Participatory Budgeting!

    Let’s Play Participatory Budgeting!

    Event: “OmaStadi” Participatory Budgeting Ideation Workshop Organized by the City of Helsinki, hosted by the city coach Antti Sarpo Place: Vallila Library, Helsinki Time: 13.11.2018 The latest Helsinki City Strategy sets the outlines for city decision-making in the years 2017–2021. The strategy emphasizes participation of the citizens and interaction between the citizens and the city. Having…