Category: Service Design events

  • OpenFin Challenge – How did we succeed within 22 hours?

    This is a descriptive story and self-reflective analysis of how four service design fellows & a tech consultant succeeded to come up with a strategic service ecosystem concept with viable business model just within 22 hours – and to convince a heterogeneous, multidimensional and highly professional jury. The challenge Open Innovation in Finance Business (OpenFin) is Aalto University…

  • Making mutual funds a mutual fun

    They say the best way to become a great service designer is to participate in as many service design contests and hands on happenings as possible. It was what I thought when Minna Myyryläinen, one of my SID Laurea fellow students, brought the idea to join the openfin Hack and Ideathon competition in Espoo. Finally…

  • The Customer is the King

    On 24th of September 2014 a group of enthusiastic entrepreneurs participated in a lesson which focused on customer understanding and service-centric business. InnoEspoo organized the event which was a first part of “Osaamista ja oivalluksia” (Know-how and inspiration) entrepreneur -coaching events. The keynote speaker was Katri Ojasalo who works as Director of Master level education at…

  • Once upon a time in Tampere Global Service Jam

    What is The Global Service Jam? It’s a global innovation burst of 48 hours. Think of a bunch of musicians starting to play together. They all have their individual instruments, but after some try and error, they will be able to reach harmonies and create a unique sound and create new music. It’s the same…

  • Cloud Computing with OpenStack – 2nd Meetup Event in Finland 2014

    Second meetup event in Finland dedicated to OpenStack®, the open-source operating system for the cloud, was held in Helsinki on 11th February 2014. Apollo Live Club hosted twice bigger crowd than in the first meetup in October last year, indicating rapidly growing interest in cloud computing. Event was organized by Cybercom Finland and sponsored by…

  • Service Design Achievement Award

    I participated in the first Service Design Achievement Award seminar on 22nd of January which was hosted by Katri Ojasalo from Laurea and Håkan Mitts from Aalto. The event took place at Aalto Design Factory. Five Finnish service design agencies participanted in the competition, and they had presented their best projects in the last fall’s Service Design Breakfast…

  • Oslo Sustainability Jam 2013

    Ever heard about jamming?  I hadn’t until I joined the Service Design Jam in March 2013 and ended up in the winning team with the idea ”Memorylanes” which we continued to work with for half a year later. This fall they expected 65 Sustainablity jams, on five continents, making this the biggest Global Sustainability Jam ever!…

  • Diagonal – Designing Servicescapes for Optimal Healthcare Experiences

    Servicescape is the biggest differentiator in healthcare experience. Traditionally, it is designed to satisfy the needs of healthcare provider in terms of performance and efficiency. Starting from patient’s experience and applying service design methods combined with interior architecture, design agency Diagonal has created innovative healthcare experience providing benefits for both staff and patients. Juha Kronkvist…

  • Service Design as a Tool for Strategy Creation

    In the Service Design Breakfast event at Startup Sauna on November 13th, Laura Invenius from ABB Drivers and Lotta Buss rom N2 Nolla have presented the case of strategy creation using the service design as a tool. ABB Drivers, who produce devices that are used for speed control of electrical motors, needed to develop a new…

  • Power to Change User Behavior

    In yesterday’s Service Design Breakfast event at Startup Sauna, Janne Lohvansuu from User Intelligence has presented the case of live UX design in YLE’s Eurovision ambiance. User Intelligence have prototyped and tested new event page for YLE during the Eurovision 2013. Prototype was interactive, connected to live content during the events and tested by Eurovision…