Category: SID events
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From prison design to asbestos abatement – Service Design is everywhere
How can service design be used in prisons? What about asbestos abatement? How about the gargantuan website of the Finnish Social Service Institution Kela? This is what we learned two weeks ago in a morning seminar. Watch the event in Finnish here. Tarinoita digikiristä showcased several digitalization and service design related projects from the Finnish…
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Next era of well-being
Since it was founded 50 years ago, Sitra has been a futures house and they have just updated their megatrends report from a Nordic viewpoint. As Finland’s celebrating its 100 year anniversary Sitra wanted to highlight the megatrends affecting work, democracy and inclusion, and growth and progress that are relevant to the Nordic model as…
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Going Holistic
Digitalist Design Forum 2017 Tennispalatsi, Helsinki 16.11.2017 An event for designers, producers and buyers to increase insights of design thinking and brand experiences I attended the event with high hopes to get insights of design and holistic customer experiences. I have to admit I was a little bit disappointed when most of the talks focused…
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Are we in the beginning of a bubble? – Digitalist Design Forum brought out the hype
The hype was there. Mr Digitalist himself, Ville Tolvanen, said in the beginning of Digitalist Design Forum that he had waited for the event for three years. But did the event deliver? Not so much. In my opinion design was not really in the forefront of the forum as there were plenty of presentations about…
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Licence to Fail
Design now – a day of discussion on the future of design Harald Herlin learning centre, Otaniemi, Espoo 2.11.2017 The day packed with talks and discussions was all about defining what design is going to be in the future. We heard an inspirational speech from Anna Valtonen (Vice President for Art and Creative Practices, Aalto…
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Employee experience – same same, but different?
In the global conference of service design network, held in Madrid last week, theme was service design at scale. Why was employee experience one of the topics that rise into discussions for the first time at this scale? Is employee experience the same as wellbeing of employees? Service design is known to be really…
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10 years of service design (in the eyes of Service Design Network conference, 2017)
Creating a common language, implementation as the key action, service design as a internal capacity and scaling the service design – these are 4 most important directions for the service design for the future after summary of 10 years at Service Design Global Conference which happened this week at Madrid.
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Scaling service design
Day one of 10th global service design networks conference kicked off today by a presentation how to scale service design in government and was ended by the afternoon´s breakout sessions concentrated in social innovation and people power. Louise Downe started by going through themes emerged inside the last 10 years in the field of service…

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