Category: Service Design Network

  • Experiences from organizing the first German SDN Service Design Conference

    by Melanie Wendland, Master Programme SID 2011 Conference Context As Group Design Lead of Fjord’s Service Design Academy, I was involved in organizing the first German version of the Service Design Network conference. Together with Thomas Schönweitz, the leader of the German chapter, Nancy Birkhölzer, Group Director of the Service Design Academy, was co-chairing the…

  • Chapter benchmarking

    A trip to the German SDN Chapter conference in Cologne showed that a national chapter is a great forum to share and gain service design knowledge close to home. It also brings local service design people together to share service experiences and ideas  from business, academy and the design world.  I had a special interest…