Author: rikuse

  • 5th Service Innovation and Design seminar

    by Riku Seppälä I had the pleasure to attend the 5th annual service innovation and design seminar at Laurea Leppävaara 14th March 2013. This post is a part of Current Topics course unit.

  • Service design breakfast, case omaMehiläinen

    by Riku Seppälä Service design breakfast at Aalto University I attended the service design breakfast on March 13th as part of the current topics course. These morning sessions are hosted by Aalto University and Startup Sauna. This morning’s case was about Mehiläinen (a big Finnish private health care provider) and their service design partner, Idean (a…

  • Innovation and Development Activities in Professional Service Firms – a Role Structure Perspective, doctoral dissertation by Tiina Tuominen

    By Riku Seppälä I attended the public defence of Tiina Tuominen’s doctoral dissertation at Aalto University in Otaniemi, Espoo on 22nd February.  Title of her thesis is Innovation and development activities in professional service firms- a role structure perspective.  The thesis can be found here: http://otalib.aalto.fi/en/collections/e-publications/dissertations/

  • Implementing servitization

    Aalto University seminar 20th November 2012. by Riku Seppälä I attended Aalto University’s seminar ”Implementing servitization” 20th November at Otaniemi campus. The seminar was part of “Integrating Service Management and Operations Perspectives in B2B Services”- project at Aalto University within logistics research group. According to the project description the ISMO project aims to develop concepts,…