Author: ancozma

  • Future at work: What are the new skills service designers will need?

    A webinar by Perttu Pölönen, futurist, inventor and author. When thinking about the future, we might assume that the skills we need to have will be related to AI, Robotics, Coding, and everything involving technology, however, Perttu Pölönen has a different view on the skills of the future. The question he posed to everyone during…

  • Why is Storytelling at the core of Design Thinking?

    My story with Design Thinking goes way back to 2017, when I started to take life coaching sessions. My coach was a Service Designer and a passionate Design Thinker. As in every coaching session, there is a part in which the coachee needs to offer at least 20 solutions or actions she/ he will be…