Month: September 2015

  • Ingredients of a Design Thinking

    Design Thinking- characteristics from a way of life we often have forgotten? How enlighting it was to discover that Design Thinking, a method and a mindset totally new to me, was in the end, at least to me, very similar process and way of thinking, as what it is to being just a human being at its…

  • First thoughts about the DT

    My thoughts before meeting the design thinking? Design thinking was an unknown concept for me before the Design Thinking course I took at Laurea. Developing processes is something that I had become familiar with before. It was still difficult to create specific expectations for the Design Thinking course because I did not have a clue…

  • Design Weekend

    This month Futurice Tampere hosted a Design Weekend together with Tampere University of Technology Unit of Human-Centered Technology and Ubinet doctoral network. During the weekend I had the chance to learn from and work with UX design students. What is UX? Nothing is more telling than a real-life UX example, such as this excerpt of…

  • Marketing, listen to your customer!

    I participated in the Markkinointiviestinnän viikko organised in Wanha Satama on 22.-23.9.2015. Although many of the topics in this event are about marketing or communication, a main message I picked from the event was the importance of listening to your customer and creating an excellent customer experience. Lari Suomalainen, Sales Director from Koodiviidakko pointed in…

  • Reborn Retail- Building capabilities within a company through Design Thinking

    “This is a new beginning. We are one. Fly and open your mind to new trends.” These were the thoughts that the recently incorporated Retail Director of JLL Spain wanted to transmit to his team.  He arrived to our small, but tiny Design Thinking room thirsty for innovation and he asked for our help to…

  • Playing with Legos®

    On a recent FaceTime session with my five-year-old niece I was proud to report that I played with Legos at school this week. Yeah, my school is pretty cool. Since then, I have been left wondering what it means that a five-year-old identifies with my day while I am still left struggling to convince some…

  • Service Design enables functioning urban environments

    In Helsinki Design Week 2015 I attended City Design Meet-Up on 7th September, an open event arranged by Design Driven City (carrying the legacy of the design capital year 2012) and Forum Virium Helsinki. What is the so called new design? What common elements are there in traditional industrial design (such as Kaj Franck’s drinking glasses) and in the…

  • My Minds Boggling with Design Thinking!

    Last spring I received a letter from Laurea University of Applied Sciences, I was accepted to study Master degree of Hospitality Management, service design. I was thrilled! I have been looking for such an education where I can exploit my past as an Artist and professional of Horeca. First semester started with Design thinking, lead by…

  • A person who never made a mistake, never tried Design Thinking

    I came to study to Laurea, partly because I wanted to find new perspectives after working in the same field for many years. I come from customer service background and I’m new to the world of Design Thinking. After two days intro to Design Thinking with Katja Tschimmel and reading the book DesignThinking: Integrating innovation,…

  • Service Design Network Conference at Helsinki

    On 3th of September a seminar organized by SDN Helsinki took place at Maxine restaurant. I had a pleasure to be part of the organizing team. The seminar was sold out so we were very pleased. The day started with interesting topics and keynote speakers. Mikko-Pekka Hanski, co-founder at Idean, pointed out how companies are…