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(6)2017-12-09T14:33:33+00:00monthlyhttps://sidlaurea.com/2017/12/04/finland-is-a-forerunner-in-service-design/https://sidlaurea.com/wp-content/uploads/2017/12/2332f525-283b-4e35-b43a-914a2d26db6c-original.png2332f525-283b-4e35-b43a-914a2d26db6c-originalhttps://sidlaurea.com/wp-content/uploads/2017/12/0-t2gsgs0zxa-tp7-3-einioe-02.jpg0.t2gsgs0zxa-TP7-3-Einioe-02https://sidlaurea.com/wp-content/uploads/2017/12/img_9207.jpgIMG_92072017-12-04T20:31:45+00:00monthlyhttps://sidlaurea.com/2017/11/28/start-with-identity-and-other-punchlines-from-digitalist-design-forum-2017/https://sidlaurea.com/wp-content/uploads/2017/11/img_9147.jpgIMG_91472017-11-28T20:56:04+00:00monthlyhttps://sidlaurea.com/2017/11/25/learning-programming-through-the-power-of-design-and-data/https://sidlaurea.com/wp-content/uploads/2017/11/usergroups.jpgusergroupshttps://sidlaurea.com/wp-content/uploads/2017/11/prototyping.jpgprototypinghttps://sidlaurea.com/wp-content/uploads/2017/11/personas.jpgpersonashttps://sidlaurea.com/wp-content/uploads/2017/11/leanerexperiencedesign.jpgleanerexperiencedesignhttps://sidlaurea.com/wp-content/uploads/2017/11/developedinterface2.jpgdevelopedinterface2https://sidlaurea.com/wp-content/uploads/2017/11/developedinterface.jpgdevelopedinterfacehttps://sidlaurea.com/wp-content/uploads/2017/11/currentinterface.jpgcurrentinterfacehttps://sidlaurea.com/wp-content/uploads/2017/11/challenges.jpgchallenges2017-11-25T12:14:58+00:00monthlyhttps://sidlaurea.com/2017/11/24/going-holistic/https://sidlaurea.com/wp-content/uploads/2017/11/20171116_111359-e1511473543347.jpg20171116_111359https://sidlaurea.com/wp-content/uploads/2017/11/20171116_110740-e1511473501377.jpg20171116_110740https://sidlaurea.com/wp-content/uploads/2017/11/20171116_110946-e1511473450274.jpg20171116_110946https://sidlaurea.com/wp-content/uploads/2017/11/20171116_0857401.jpg20171116_085740https://sidlaurea.com/wp-content/uploads/2017/11/20171116_085740-e1511472612932.jpg20171116_085740https://sidlaurea.com/wp-content/uploads/2017/11/20171116_085601-e1511472526321.jpg20171116_085601https://sidlaurea.com/wp-content/uploads/2017/11/20171116_084352-e1511472212961.jpg20171116_0843522017-11-23T22:06:59+00:00monthlyhttps://sidlaurea.com/2017/10/26/designing-a-successful-jam-in-3-weeks-with-zero-budget/https://sidlaurea.com/wp-content/uploads/2017/10/final2.jpgFinal22017-11-19T14:31:16+00:00monthlyhttps://sidlaurea.com/2017/11/14/licence-to-fail/https://sidlaurea.com/wp-content/uploads/2017/11/elisawebshop.jpgelisawebshophttps://sidlaurea.com/wp-content/uploads/2017/11/elisapostit.jpgelisapostithttps://sidlaurea.com/wp-content/uploads/2017/11/benrubin.jpgbenrubinhttps://sidlaurea.com/wp-content/uploads/2017/11/chemarts.jpgchemartshttps://sidlaurea.com/wp-content/uploads/2017/11/opencomplexannavaltonen.jpgopencomplexannavaltonen2017-11-19T14:01:41+00:00monthlyhttps://sidlaurea.com/2017/11/19/are-we-in-the-beginning-of-a-bubble-digitalist-design-forum-brought-out-the-hype/https://sidlaurea.com/wp-content/uploads/2017/11/fazer.pngfazer2017-11-19T14:00:59+00:00monthlyhttps://sidlaurea.com/2017/11/05/10-years-of-service-design-in-the-eyes-of-service-design-network-conference-2017/https://sidlaurea.com/wp-content/uploads/2017/11/23270296_10156072479392018_4121096166392324564_o.jpg23270296_10156072479392018_4121096166392324564_ohttps://sidlaurea.com/wp-content/uploads/2017/11/4drivers_sd.png4drivers_sd2017-11-11T03:13:30+00:00monthlyhttps://sidlaurea.com/2017/11/08/employee-experience-same-same-but-different/https://sidlaurea.com/wp-content/uploads/2017/11/ex_1.jpgEX_12017-11-08T09:38:58+00:00monthlyhttps://sidlaurea.com/2017/11/01/customer-experience-and-healthcare/https://sidlaurea.com/wp-content/uploads/2017/11/workshop3.jpgworkshop3https://sidlaurea.com/wp-content/uploads/2017/11/workshop2.jpgworkshop22017-11-06T06:18:40+00:00monthlyhttps://sidlaurea.com/2017/10/26/designing-work-for-future-needs-future-needs-are-here-now/https://sidlaurea.com/wp-content/uploads/2017/10/20171017_175144.jpg20171017_1751442017-11-06T06:17:40+00:00monthlyhttps://sidlaurea.com/2017/11/02/water-as-service/https://sidlaurea.com/wp-content/uploads/2017/11/20171101_113622.jpg20171101_113622https://sidlaurea.com/wp-content/uploads/2017/11/20171101_110059.jpg20171101_1100592017-11-06T06:16:46+00:00monthlyhttps://sidlaurea.com/2017/11/02/scaling-service-design/https://sidlaurea.com/wp-content/uploads/2017/11/kuva-sdn.jpgkuva sdnhttps://sidlaurea.com/wp-content/uploads/2017/11/pattern-of-succesful-innovation.jpgPattern of succesful innovation2017-11-06T06:15:58+00:00monthlyhttps://sidlaurea.com/2017/10/21/ritual-design-a-new-perspective-or-sacrilege/https://sidlaurea.com/wp-content/uploads/2017/10/img_0759.jpgIMG_0759https://sidlaurea.com/wp-content/uploads/2017/10/brussels_airport_pier_a_2008.jpgBrussels_Airport_pier_A_20082017-10-22T09:48:55+00:00monthlyhttps://sidlaurea.com/2017/10/18/ten-ten-ten-to-ten-a-full-dozen-usco-hackathon/https://sidlaurea.com/wp-content/uploads/2017/10/usco.pnguscohttps://sidlaurea.com/wp-content/uploads/2017/10/blogi_2_4.jpgblogi_2_4https://sidlaurea.com/wp-content/uploads/2017/10/blogi_2_3.jpgblogi_2_3https://sidlaurea.com/wp-content/uploads/2017/10/blogi_2_2.jpgblogi_2_2https://sidlaurea.com/wp-content/uploads/2017/10/blogi_2_1.jpgblogi_2_12017-10-18T15:35:02+00:00monthlyhttps://sidlaurea.com/2017/10/12/design-for-life/https://sidlaurea.com/wp-content/uploads/2017/10/20171010_193743.jpg20171010_193743Matti preparing for take 1https://sidlaurea.com/wp-content/uploads/2017/10/20171010_170846.jpg20171010_170846https://sidlaurea.com/wp-content/uploads/2017/10/20171010_114253.jpg20171010_114253https://sidlaurea.com/wp-content/uploads/2017/10/20171010_193714.jpg20171010_193714Matti in the makinghttps://sidlaurea.com/wp-content/uploads/2017/10/20171010_205149.jpg20171010_205149https://sidlaurea.com/wp-content/uploads/2017/10/20171010_201804.jpg20171010_201804Our host at the USCO gala2017-10-18T08:14:04+00:00monthlyhttps://sidlaurea.com/2017/10/16/customer-experience-in-the-strategy-of-kone/https://sidlaurea.com/wp-content/uploads/2017/10/screen-shot-2017-10-16-at-15-35-02.pngScreen Shot 2017-10-16 at 15.35.02https://sidlaurea.com/wp-content/uploads/2017/10/20171010_121419.jpg20171010_121419https://sidlaurea.com/wp-content/uploads/2017/10/20171010_121039.jpg20171010_121039https://sidlaurea.com/wp-content/uploads/2017/10/screen-shot-2017-10-16-at-15-11-50.pngScreen Shot 2017-10-16 at 15.11.502017-10-20T08:36:50+00:00monthlyhttps://sidlaurea.com/2017/10/16/people-driven-city-co-creating-the-city/https://sidlaurea.com/wp-content/uploads/2017/10/img_61111.jpgIMG_6111https://sidlaurea.com/wp-content/uploads/2017/10/img_6105.jpgIMG_6105https://sidlaurea.com/wp-content/uploads/2017/10/img_6104.jpgIMG_61042017-10-23T11:02:04+00:00monthlyhttps://sidlaurea.com/2017/10/17/design-is-here-at-your-service-enter-and-encounter/https://sidlaurea.com/wp-content/uploads/2017/10/what-is-design.pngWhat is design2017-10-18T08:10:59+00:00monthlyhttps://sidlaurea.com/2017/09/30/starting-a-deep-dive-to-design-thinking/https://sidlaurea.com/wp-content/uploads/2017/09/img_7441-e1506799026284.jpgIMG_7441https://sidlaurea.com/wp-content/uploads/2017/09/fullsizerender-5-e1506798710220.jpgFullSizeRender (5)2017-10-14T20:41:46+00:00monthlyhttps://sidlaurea.com/2017/09/28/to-e5-and-beyond/https://sidlaurea.com/wp-content/uploads/2017/09/e6process.pngE6ProcessThe E6 process.https://sidlaurea.com/wp-content/uploads/2017/09/spiderweb.jpgspiderwebThe opportunity mind map exploded across the whiteboard into a web of connected idea.2017-10-12T09:52:47+00:00monthlyhttps://sidlaurea.com/2017/10/06/belt-bootcamp-norrkoping-2017/https://sidlaurea.com/wp-content/uploads/2017/10/21728369_10214301042023605_1311559477418013470_n.jpg21728369_10214301042023605_1311559477418013470_nhttps://sidlaurea.com/wp-content/uploads/2017/10/wp_20170919_19_30_42_pro.jpgWP_20170919_19_30_42_Prohttps://sidlaurea.com/wp-content/uploads/2017/10/wp_20170918_17_01_37_pro.jpgWP_20170918_17_01_37_Prohttps://sidlaurea.com/wp-content/uploads/2017/10/wp_20170918_09_08_36_pro.jpgWP_20170918_09_08_36_Prohttps://sidlaurea.com/wp-content/uploads/2017/10/wp_20170919_12_51_21_pro.jpgWP_20170919_12_51_21_Pro2017-10-09T11:41:52+00:00monthlyhttps://sidlaurea.com/2017/10/05/public-servant-as-a-designer/https://sidlaurea.com/wp-content/uploads/2017/10/blogi-kuva-1.pngBlogi kuva 12017-10-05T09:44:30+00:00monthlyhttps://sidlaurea.com/2017/10/03/disagreeable-givers-are-batmen-of-a-workplace/https://sidlaurea.com/wp-content/uploads/2017/10/screen-shot-2017-10-03-at-15-36-04.pngScreen Shot 2017-10-03 at 15.36.04https://sidlaurea.com/wp-content/uploads/2017/10/20171002_143931.jpg20171002_1439312017-10-04T12:51:02+00:00monthlyhttps://sidlaurea.com/2017/10/02/service-designers-are-hot-but-who-are-we/https://sidlaurea.com/wp-content/uploads/2017/10/img_20170909_145706.jpgdavdavhttps://sidlaurea.com/wp-content/uploads/2017/10/img_20170908_153348-e1506933589410.jpgdavService design is about bringing actors togetherhttps://sidlaurea.com/wp-content/uploads/2017/10/img_20170908_120522.jpgdavSolving problems is about communicatinghttps://sidlaurea.com/wp-content/uploads/2017/10/img_20170908_103944.jpgdavBut are you?https://sidlaurea.com/wp-content/uploads/2017/10/haavi.jpghaavihttps://sidlaurea.com/wp-content/uploads/2017/10/img_20170909_151446.jpgdavdav2017-10-22T15:47:49+00:00monthlyhttps://sidlaurea.com/2017/10/01/get-you-post-its-its-playtime/https://sidlaurea.com/wp-content/uploads/2017/10/blogi_3.jpgblogi_3https://sidlaurea.com/wp-content/uploads/2017/10/blogi_2.jpgblogi_2https://sidlaurea.com/wp-content/uploads/2017/10/blogi_1.jpgblogi_12017-10-22T17:16:06+00:00monthlyhttps://sidlaurea.com/2017/10/02/dt-from-convergent-organizational-thinking-to-changing-the-world/https://sidlaurea.com/wp-content/uploads/2017/10/img_34202.jpgIMG_3420https://sidlaurea.com/wp-content/uploads/2017/10/img_3379.jpgIMG_3379https://sidlaurea.com/wp-content/uploads/2017/10/img_34201.jpgIMG_3420https://sidlaurea.com/wp-content/uploads/2017/10/img_3420.jpgIMG_3420https://sidlaurea.com/wp-content/uploads/2017/10/e6.pnge6https://sidlaurea.com/wp-content/uploads/2017/10/img_3409.jpgIMG_34092017-10-14T08:40:25+00:00monthlyhttps://sidlaurea.com/2017/09/30/unleash-the-potential-of-businesses-using-design-thinking/https://sidlaurea.com/wp-content/uploads/2017/09/teamscollaborating.jpgcofcofhttps://sidlaurea.com/wp-content/uploads/2017/09/dt-mindmapping.jpgcofcofhttps://sidlaurea.com/wp-content/uploads/2017/09/evolution62_mindshake.jpgcofcofhttps://sidlaurea.com/wp-content/uploads/2017/09/img_20170909_114346.jpgcofcofhttps://sidlaurea.com/wp-content/uploads/2017/09/img_20170908_121833.jpgcofcofhttps://sidlaurea.com/wp-content/uploads/2017/09/img_20170908_143401.jpgMind Mappingcof2017-10-21T20:55:08+00:00monthlyhttps://sidlaurea.com/2017/10/01/how-to-think-like-designers-do/https://sidlaurea.com/wp-content/uploads/2017/10/20170908_1524511.jpg20170908_152451[1]https://sidlaurea.com/wp-content/uploads/2017/10/20170908_1632131.jpg20170908_163213[1]https://sidlaurea.com/wp-content/uploads/2017/10/pic-1.jpgpic 12017-10-02T14:28:30+00:00monthlyhttps://sidlaurea.com/2017/10/01/using-familiar-to-make-sense-of-the-unknow-from-international-development-to-design-thinking/https://sidlaurea.com/wp-content/uploads/2017/10/keep-calm.jpgkeep calmhttps://sidlaurea.com/wp-content/uploads/2017/10/double-diamond.jpgdouble diamondhttps://sidlaurea.com/wp-content/uploads/2017/10/design-mindset.jpgDesign mindsethttps://sidlaurea.com/wp-content/uploads/2017/10/classroom-laurea.jpgclassroom laurea2017-10-18T17:14:46+00:00monthlyhttps://sidlaurea.com/2017/10/01/design-thinking-for-uncertainty/https://sidlaurea.com/wp-content/uploads/2017/10/unadjustednonraw_thumb_37b.jpgUNADJUSTEDNONRAW_thumb_37b2018-09-12T12:38:51+00:00monthlyhttps://sidlaurea.com/2017/10/01/wake-up-officer/https://sidlaurea.com/wp-content/uploads/2017/10/dsc_0867-1.jpgDSC_0867 (1)https://sidlaurea.com/wp-content/uploads/2017/10/dsc_0778.jpgDSC_0778https://sidlaurea.com/wp-content/uploads/2017/10/dsc_0825.jpgDSC_08252017-10-03T13:18:57+00:00monthlyhttps://sidlaurea.com/2017/09/30/the-re-birth-of-creative-confidence-in-all-of-us/https://sidlaurea.com/wp-content/uploads/2017/09/img_6209.jpgIMG_6209https://sidlaurea.com/wp-content/uploads/2017/09/img_6248-e1506801429635.jpgIMG_6248https://sidlaurea.com/wp-content/uploads/2017/09/img_3698-e1506801270403.jpgIMG_36982017-10-22T14:10:54+00:00monthlyhttps://sidlaurea.com/2017/09/30/swimming-in-a-sea-of-possibilities-design-thinking-and-the-beauty-of-teamwork/https://sidlaurea.com/wp-content/uploads/2017/09/blogijuttu_kuva-4.jpgLego bricksLego bricks were one of the tools that helped us reach our goals during the design thinking process. <br> Image: Pixaday.https://sidlaurea.com/wp-content/uploads/2017/09/blogijuttu_kuva-3.jpgTim BrownTim Brown, the CEO of the design and consulting firm IDEO has taught us a thing or two about design thinking. <br> Image: Robert Scople, Flickr.https://sidlaurea.com/wp-content/uploads/2017/09/blogijuttu_kuva-2.jpgpost-it notes Post-it notes, drawings and mindmaps. These were some of the tools that helped us reach our design thinking goals. <br> Image: Suvi Seikkula2018-09-12T12:26:04+00:00monthlyhttps://sidlaurea.com/2017/09/30/the-power-of-team-work-in-design-thinking/https://sidlaurea.com/wp-content/uploads/2017/09/jannu.pngjannuhttps://sidlaurea.com/wp-content/uploads/2017/09/presentation.pngpresentationhttps://sidlaurea.com/wp-content/uploads/2017/09/brainwriting.pngbrainwritinghttps://sidlaurea.com/wp-content/uploads/2017/09/mindmapping.pngmindmappinghttps://sidlaurea.com/wp-content/uploads/2017/09/this_is_us.pngthis_is_ushttps://sidlaurea.com/wp-content/uploads/2017/09/getting_to_know.pnggetting_to_knowhttps://sidlaurea.com/wp-content/uploads/2017/09/mindshake_warm_up.pngmindshake_warm_up2017-09-30T11:06:37+00:00monthlyhttps://sidlaurea.com/2017/09/29/design-thinking-in-an-elephant-nutshell/https://sidlaurea.com/wp-content/uploads/2017/09/dt2.jpgdt2https://sidlaurea.com/wp-content/uploads/2017/09/dt1.jpgdt12017-09-30T10:02:38+00:00monthlyhttps://sidlaurea.com/2017/09/29/design-when-everybody-designs/https://sidlaurea.com/wp-content/uploads/2017/09/tools.pngtoolshttps://sidlaurea.com/wp-content/uploads/2017/09/groupwork.pnggroupworkhttps://sidlaurea.com/wp-content/uploads/2017/09/mindmap.pngmindmaphttps://sidlaurea.com/wp-content/uploads/2017/09/e6.pnge62017-10-15T20:50:42+00:00monthlyhttps://sidlaurea.com/2017/09/29/design-thinkingcreate-your-own-visual-style/https://sidlaurea.com/wp-content/uploads/2017/09/e6-step2-11.jpgE6 Step2-1https://sidlaurea.com/wp-content/uploads/2017/09/5.png5https://sidlaurea.com/wp-content/uploads/2017/09/31.png3https://sidlaurea.com/wp-content/uploads/2017/09/21.png2https://sidlaurea.com/wp-content/uploads/2017/09/untitled.pngUntitledhttps://sidlaurea.com/wp-content/uploads/2017/09/e6-step5-2.jpgE6 Step5-2https://sidlaurea.com/wp-content/uploads/2017/09/e6-step4-2.jpgE6 Step4-2https://sidlaurea.com/wp-content/uploads/2017/09/e6-step1-1.jpgE6 Step1-1https://sidlaurea.com/wp-content/uploads/2017/09/e6-step2-1.jpgE6 Step2-1https://sidlaurea.com/wp-content/uploads/2017/09/e6-step4.pngE6 Step42017-09-30T10:00:30+00:00monthlyhttps://sidlaurea.com/2017/09/30/learning-the-essence-of-design-thinking-process/https://sidlaurea.com/wp-content/uploads/2017/09/nostolaatikko_keltainen-e1506721007881.pngBasic pattern for Design Thinking process modelBasic pattern for Design Thinking process modelhttps://sidlaurea.com/wp-content/uploads/2017/09/nostolaatikkoa_vihrec3a4-e1506720794538.pngBasic principles of Design Thinking processBasic principles of Design Thinking processhttps://sidlaurea.com/wp-content/uploads/2017/09/20170909_161344-e1506722171771.jpgThe Evolution 6² modelThe Evolution 6² modelhttps://sidlaurea.com/wp-content/uploads/2017/09/20170908_121849-e1506719790198.jpgTrying out the Evolution 6² gameTrying out the Evolution 6² gamehttps://sidlaurea.com/wp-content/uploads/2017/09/20170908_112114-e1506719658947.jpgKatja Tschimmel in class roomKatja Tschimmel in class room2017-09-30T09:59:24+00:00monthlyhttps://sidlaurea.com/2017/09/30/design-thinking-making-sense-of-the-complex/https://sidlaurea.com/wp-content/uploads/2017/09/fullsizerender-2.jpgFullSizeRender (2)https://sidlaurea.com/wp-content/uploads/2017/09/fullsizerender-1.jpgFullSizeRender (1)https://sidlaurea.com/wp-content/uploads/2017/09/fullsizerender.jpgFullSizeRender2018-03-16T12:37:15+00:00monthlyhttps://sidlaurea.com/2017/09/28/idiosyncrasy-of-design-thinking/https://sidlaurea.com/wp-content/uploads/2017/09/mindmap1.jpgMindMap2017-09-29T08:49:30+00:00monthlyhttps://sidlaurea.com/2017/09/28/why-design-thinking-will-not-save-your-business/https://sidlaurea.com/wp-content/uploads/2017/09/mindthegap.jpgmindthegaphttps://sidlaurea.com/wp-content/uploads/2017/09/postit_creative.jpgpostit_creativehttps://sidlaurea.com/wp-content/uploads/2017/09/lenoardo_doodles-e1506625952219.jpglenoardo_doodlesA sketch of a "flying machine", by Leonardo da Vinci. Design thinking strides to turn impossible to possible, and to find surprising, unconventional combinations to create added value to people. 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Expeditionhttps://sidlaurea.com/wp-content/uploads/2015/10/sb1.jpgsbE.g. Storyboard https://sidlaurea.com/wp-content/uploads/2015/10/untitled1.pngLegosE.g. Legos Prototype https://sidlaurea.com/wp-content/uploads/2015/10/e6.jpgE6Evolution 6² model: Emergence, Empathy, Experimentation, Elaboration, Exposition, Extension. Image by Katja Tschimmel https://sidlaurea.com/wp-content/uploads/2015/10/who.jpgwhoGroup exercise – who is whohttps://sidlaurea.com/wp-content/uploads/2015/10/mindshake1.jpgmindshakeIce breaker - Mind Shake game 2015-11-12T13:23:34+00:00monthlyhttps://sidlaurea.com/2015/11/03/public-health-booster-project-which-brings-startup-thinking-into-health-care/https://sidlaurea.com/wp-content/uploads/2015/11/p1180578.jpgP1180578Anna-Maija Sulonen, BookNHeal, www.vapaatajat.fihttps://sidlaurea.com/wp-content/uploads/2015/11/fullsizerender.jpgFullSizeRenderOur team working on how to solve an issue how to get the patients readings from their homes to the health centrehttps://sidlaurea.com/wp-content/uploads/2015/11/p1180614.jpgP1180614https://sidlaurea.com/wp-content/uploads/2015/11/p1180583.jpgP1180583Comparison of the demanding search for a mental professional to the London subway mazehttps://sidlaurea.com/wp-content/uploads/2015/11/p1180582.jpgP1180582The display on how work-intensive searching for a mental professional can behttps://sidlaurea.com/wp-content/uploads/2015/11/p1180575.jpgP1180575The usual patient treating path includes many ineffective pointshttps://sidlaurea.com/wp-content/uploads/2015/11/p1180565.jpgP1180565Hanna Vartia, HealthSpahttps://sidlaurea.com/wp-content/uploads/2015/11/p1180570.jpgP1180570Petteri Hirvonen, Klinikhttps://sidlaurea.com/wp-content/uploads/2015/11/p1180576.jpgP11805762015-11-12T13:22:38+00:00monthlyhttps://sidlaurea.com/2015/11/05/open-data-and-its-potential-free-information-for-all/https://sidlaurea.com/wp-content/uploads/2015/11/p1180637.jpgP1180637Robert Eriksson, 6aika.fi, City of Helsinkihttps://sidlaurea.com/wp-content/uploads/2015/11/p1180636.jpgP1180636Tuuli Toivonen, Reader, Helsinki Universityhttps://sidlaurea.com/wp-content/uploads/2015/11/p1180632.jpgP1180632Roberto Corsini, Open Data Community Managerhttps://sidlaurea.com/wp-content/uploads/2015/11/p1180627.jpgP1180627https://sidlaurea.com/wp-content/uploads/2015/11/p1180618.jpgP1180618Tanja Lahti, Open data advocate and Project manager at City of Helsinki, Helsinki Region Infoshare2015-11-12T13:21:27+00:00monthlyhttps://sidlaurea.com/2015/10/05/design-thinking-a-blog-post/https://sidlaurea.com/wp-content/uploads/2015/10/inhale-exhale-repeat_design.pnginhale-exhale-repeat_designhttps://sidlaurea.com/wp-content/uploads/2015/10/internet_research.pnginternet_researchhttps://sidlaurea.com/wp-content/uploads/2015/10/minmap_pic.jpgminmap_pichttps://sidlaurea.com/wp-content/uploads/2015/10/proto.pngprotohttps://sidlaurea.com/wp-content/uploads/2015/10/mindmap.jpgmindmap2021-06-29T04:13:23+00:00monthlyhttps://sidlaurea.com/2015/11/09/advice-for-entrepreneurs-is-you-business-disruptive-adaptive-and-scalable/https://sidlaurea.com/wp-content/uploads/2015/11/johnlee.jpgJohn LeeScreenshot from Youtube2015-11-09T10:33:16+00:00monthlyhttps://sidlaurea.com/2015/10/22/yves-behar-design-is-the-driver-for-technology/https://sidlaurea.com/wp-content/uploads/2015/10/hermanmiller.pnghermanmillerhttps://sidlaurea.com/wp-content/uploads/2015/10/findadoctor.pngFind A Doctorhttps://sidlaurea.com/wp-content/uploads/2015/10/august.pngAugust Smart LockYves Behar was involved in developing August Smar Lock, which makes keys redundant.https://sidlaurea.com/wp-content/uploads/2015/10/yvesbehar2.jpgYves BeharYves Behar at the Global Design Week in London 2015https://sidlaurea.com/wp-content/uploads/2015/10/yvesbehar.jpgYves BeharYves Behar at the Global Design Week in London 20152015-11-02T13:38:08+00:00monthlyhttps://sidlaurea.com/2015/11/01/lean-startup-how-to-test-our-most-dangerous-assumptions-in-an-affordable-and-quick-way/https://sidlaurea.com/wp-content/uploads/2015/11/ux-788002_1920.jpgux-788002_19202015-11-01T14:15:52+00:00monthlyhttps://sidlaurea.com/2015/10/19/think-aloud-design-think/https://sidlaurea.com/wp-content/uploads/2015/10/image2.jpgimagehttps://sidlaurea.com/wp-content/uploads/2015/10/image1.jpgimagehttps://sidlaurea.com/wp-content/uploads/2015/10/image.jpgimage2015-11-01T09:48:24+00:00monthlyhttps://sidlaurea.com/2015/10/11/oh-the-excitement-the-design-thinking-crash-course/https://sidlaurea.com/wp-content/uploads/2015/10/enterprise-design-2.jpgenterprise design 2https://sidlaurea.com/wp-content/uploads/2015/10/img_20150905_160240.jpgIMG_20150905_160240https://sidlaurea.com/wp-content/uploads/2015/10/e6.pnge62015-10-31T19:13:02+00:00monthlyhttps://sidlaurea.com/2015/10/12/hand-me-the-legos-im-in/2015-11-05T07:26:19+00:00monthlyhttps://sidlaurea.com/2015/10/12/design-thinking-the-best-tool-in-office/https://sidlaurea.com/wp-content/uploads/2015/10/dt-getting-there.jpgDT getting there “To the point with DT” Image by B. Hiirihttps://sidlaurea.com/wp-content/uploads/2015/10/dt-figure1.jpgDT Figure1Evolution 6² model: Emergence, Empathy, Experimentation, Elaboration, Exposition, Extension Image by Katja Tschimmelhttps://sidlaurea.com/wp-content/uploads/2015/10/dt-figure-2.jpgDT Figure 2Different Models: DT model, Double Diamond, 3 I, HCD, DT for educators, Evolution 6² Image by Katja Tschimmelhttps://sidlaurea.com/wp-content/uploads/2015/10/dt-mindmap.jpgDT MindmapMind map for starting blog post about DT. Image by B. Hiiri2015-10-31T11:04:43+00:00monthlyhttps://sidlaurea.com/2015/10/12/generate-dream-take-risks-inspire/https://sidlaurea.com/wp-content/uploads/2015/10/tumblr_n8c5m7ck7t1s7u5rjo1_500.pngtumblr_n8c5m7ck7T1s7u5rjo1_500https://sidlaurea.com/wp-content/uploads/2015/10/brainstorming-session-sid.pngBrainstorming session SID2015-10-31T18:52:00+00:00monthlyhttps://sidlaurea.com/2015/10/12/revisiting-design-thinking/https://sidlaurea.com/wp-content/uploads/2015/10/graphic.pngDesign Thinking Literature 20152015-11-01T09:54:39+00:00monthlyhttps://sidlaurea.com/2015/10/09/game-jam-experience/2015-10-19T16:48:33+00:00monthlyhttps://sidlaurea.com/2015/10/13/there-are-two-is-in-service-design/2015-10-31T10:24:18+00:00monthlyhttps://sidlaurea.com/2015/10/18/digitalization-has-to-be-lead-in-organizations-but-how/https://sidlaurea.com/wp-content/uploads/2015/10/4lessons_digitalize_organization.jpg4lessons_digitalize_organization2015-10-25T17:11:15+00:00monthlyhttps://sidlaurea.com/2015/10/12/from-chaos-into-creativity/2015-11-10T13:44:44+00:00monthlyhttps://sidlaurea.com/2015/10/08/design-thinking-exclusively-for-everyone/https://sidlaurea.com/wp-content/uploads/2015/10/prototyping1.jpgprototypinghttps://sidlaurea.com/wp-content/uploads/2015/10/prototyping.jpgprototypinghttps://sidlaurea.com/wp-content/uploads/2015/10/grouping.jpggroupinghttps://sidlaurea.com/wp-content/uploads/2015/10/lobby.jpglobbyhttps://sidlaurea.com/wp-content/uploads/2015/10/classroom.jpgclassroom2015-10-31T20:35:15+00:00monthlyhttps://sidlaurea.com/2015/10/11/design-thinking-the-secret-of-business-innovation/https://sidlaurea.com/wp-content/uploads/2015/10/blog-post_picture1_models3.jpgblog post_Picture1_modelsDesign thinking process has been modelled in many different ways. https://sidlaurea.com/wp-content/uploads/2015/10/blog-post_picture1_models2.jpgblog post_Picture1_modelsDesign thinking process has been modelled in many different ways. https://sidlaurea.com/wp-content/uploads/2015/10/blog-post_picture4_storyboard.jpgblog post_Picture4_storyboardA visual storyboard is an effective technique of storytelling, which we used in class. Photo: Katja Tschimmel https://sidlaurea.com/wp-content/uploads/2015/10/blog-post_picture3_prototype.jpgblog post_Picture3_prototypeCardboard boxes and Legos worked well as materials for our prototype. Photo: Katja Tschimmel https://sidlaurea.com/wp-content/uploads/2015/10/blog-post_picture1_models1.jpgblog post_Picture1_modelsDesign thinking process has been modelled in many different ways. Well-known models include: 1) Double Diamond Model, Britishn Design Council 2005, 2) 3 I Model, IDEO 2008, 3) Hasso-Plattner Institute of Design at Stanford Model, 2010, 4) The Mindshake Design Thinking Model, 2014https://sidlaurea.com/wp-content/uploads/2015/10/blog-post_picture1_models.jpgblog post_Picture1_modelsDesign thinking process has been modelled in many different ways. Well-known models include: Double Diamond Model, Britishn Design Council 2005 (top left), 3 I Model, IDEO 2008 (top right), Hasso-Plattner Institute of Design at Stanford Model, 2010 (bottom left), The Mindshake Design Thinking Model, 2014 https://sidlaurea.com/wp-content/uploads/2015/10/blog-post_picture2_mindmap.pngblog post_Picture2_mindmapMind mapping is one visual DT technique. Photo: Katja Tschimmel 2015-10-31T12:13:24+00:00monthlyhttps://sidlaurea.com/2015/10/10/design-thinking-innovation-as-a-way-of-life/https://sidlaurea.com/wp-content/uploads/2015/10/evolution-6.pngEvolution 6https://sidlaurea.com/wp-content/uploads/2015/10/visual-business-model.jpgVisual Business ModelVisual Business Modelhttps://sidlaurea.com/wp-content/uploads/2015/10/storyboarding.jpgStoryboardingStoryboardinghttps://sidlaurea.com/wp-content/uploads/2015/10/role-play_pilot-testing_get-feedback.jpgRole Play_Pilot Testing_Get Feedbackhttps://sidlaurea.com/wp-content/uploads/2015/10/desktop-walkthrough-_role-play_pilot-testing.jpgDeskTop Walkthrough _Role Play_Pilot TestingDesktop WalkThruhttps://sidlaurea.com/wp-content/uploads/2015/10/insight-clustering.jpgInsight ClusteringInsight Clusteringhttps://sidlaurea.com/wp-content/uploads/2015/10/brainwriting.jpgBrainwritingBrainWritinghttps://sidlaurea.com/wp-content/uploads/2015/10/img_0558.jpgIMG_0558Stakeholder Identificationhttps://sidlaurea.com/wp-content/uploads/2015/10/img_0559.jpgIMG_0559Insight Board -Resultshttps://sidlaurea.com/wp-content/uploads/2015/10/stakeholder-map.jpgStakeHolder MapStakeHolder Map2015-10-11T04:06:46+00:00monthlyhttps://sidlaurea.com/2015/10/10/team-building-while-design-thinking/https://sidlaurea.com/wp-content/uploads/2015/10/evolution6_midshakedesignthinkingmodel.jpgEvolution6_MidshakeDesignThinkingModelMindshake Design Thinking Model developed by Katja Tschimmel2015-11-02T18:32:01+00:00monthlyhttps://sidlaurea.com/2015/10/09/to-think-or-design-think/https://sidlaurea.com/wp-content/uploads/2015/10/dtmsh.jpgThe Mindshake Design Thinking model, 2014modelhttps://sidlaurea.com/wp-content/uploads/2015/10/sb.jpgStoryboard examplehttps://sidlaurea.com/wp-content/uploads/2015/10/dd.jpgDouble Diamond model, British Council 20052015-11-10T13:36:48+00:00monthlyhttps://sidlaurea.com/2015/10/09/invention-cycle-how-to-bring-your-ideas-to-life/https://sidlaurea.com/wp-content/uploads/2015/10/fullsizerender-56.jpgFullSizeRender-562015-10-09T07:56:54+00:00monthlyhttps://sidlaurea.com/2015/10/08/design-thinking-helps-you-to-move-better-when-creating-something-new/https://sidlaurea.com/wp-content/uploads/2015/10/dt_sidcourse.jpgDT_SIDcoursehttps://sidlaurea.com/wp-content/uploads/2015/10/fullsizerender.jpgThe modes and 101 methods of Vilay Kumar`s Design Innovation Process modelhttps://sidlaurea.com/wp-content/uploads/2015/10/fullsizerender-1.jpgVilay Kumar`s Design Innovation Process model2015-10-08T15:31:39+00:00monthlyhttps://sidlaurea.com/2015/10/08/how-might-we-design-for-change/https://sidlaurea.com/wp-content/uploads/2015/10/design.pngdesignhttps://sidlaurea.com/wp-content/uploads/2015/10/deathtostock_notstock7.jpgDeathtoStock_NotStock72015-10-31T18:30:35+00:00monthlyhttps://sidlaurea.com/2015/10/07/design-thinking-whats-that-got-to-do-with-me/2015-11-02T18:28:25+00:00monthlyhttps://sidlaurea.com/2015/10/05/visualize-this/https://sidlaurea.com/wp-content/uploads/2015/10/pomelo_20151005190901_save_resized.jpgPOMELO_20151005190901_save_resizedhttps://sidlaurea.com/wp-content/uploads/2015/10/pomelo_20151005185100_save_resized.jpgPOMELO_20151005185100_save_resizedhttps://sidlaurea.com/wp-content/uploads/2015/10/pomelo_20151005185023_save_resized.jpgPOMELO_20151005185023_save_resized2015-10-07T08:32:05+00:00monthlyhttps://sidlaurea.com/2015/10/06/design-thinking-childs-play-provides-competitive-advantage/https://sidlaurea.com/wp-content/uploads/2015/10/i-saw-the-light.jpgI saw the light"I saw the light"https://sidlaurea.com/wp-content/uploads/2015/10/untitled.pngUntitledDesktop walkthrough is one type of prototype.https://sidlaurea.com/wp-content/uploads/2015/10/lataus.jpglatausUse time to save time!https://sidlaurea.com/wp-content/uploads/2015/10/mindmapatractor.jpgMindMapATractorUsing mind maps to identify opportunities!https://sidlaurea.com/wp-content/uploads/2015/10/images.jpgimagesReally?2015-10-07T08:31:38+00:00monthlyhttps://sidlaurea.com/2015/10/04/can-you-design-games/https://sidlaurea.com/wp-content/uploads/2015/10/img_0331-e1443955501876.jpgIMG_03312015-10-04T13:09:07+00:00monthlyhttps://sidlaurea.com/2015/10/01/playing-it-healthy-in-laurea-game-jam/https://sidlaurea.com/wp-content/uploads/2015/10/instagramcapture_08e0923f-6862-4cdc-bdf2-cb36ab4228d8.jpgInstagramCapture_08e0923f-6862-4cdc-bdf2-cb36ab4228d82015-10-03T06:49:31+00:00monthlyhttps://sidlaurea.com/2015/10/02/importance-of-visualization-in-design-thinking/https://sidlaurea.com/wp-content/uploads/2015/10/img_1169.jpgIMG_1169https://sidlaurea.com/wp-content/uploads/2015/10/img_00061.jpgIMG_0006https://sidlaurea.com/wp-content/uploads/2015/10/img_0080.jpgIMG_0080https://sidlaurea.com/wp-content/uploads/2015/10/img_0006.jpgIMG_00062022-09-28T18:30:23+00:00monthlyhttps://sidlaurea.com/2015/09/29/ingredients-of-a-design-thinking/2015-10-31T13:47:51+00:00monthlyhttps://sidlaurea.com/2015/09/27/first-thoughts-about-the-dt/https://sidlaurea.com/wp-content/uploads/2015/09/img_8452.jpgIMG_8452https://sidlaurea.com/wp-content/uploads/2015/09/img_8451.jpgIMG_84512015-09-27T15:35:22+00:00monthlyhttps://sidlaurea.com/2015/09/24/reborn-retail-building-capabilities-within-a-company-through-design-thinking/https://sidlaurea.com/wp-content/uploads/2015/09/retail-canvas.jpgretail canvas2015-10-18T09:49:48+00:00monthlyhttps://sidlaurea.com/2015/09/24/marketing-listen-to-your-customer/https://sidlaurea.com/wp-content/uploads/2015/09/img_4310.jpgIMG_4310https://sidlaurea.com/wp-content/uploads/2015/09/screen-shot-2015-09-24-at-13-01-53.pngScreen Shot 2015-09-24 at 13.01.53https://sidlaurea.com/wp-content/uploads/2015/09/img_4306.jpgIMG_4306https://sidlaurea.com/wp-content/uploads/2015/09/screen-shot-2015-09-24-at-09-40-41.pngScreen Shot 2015-09-24 at 09.40.412015-09-26T09:19:20+00:00monthlyhttps://sidlaurea.com/2015/09/25/design-weekend/https://sidlaurea.com/wp-content/uploads/2015/09/2015-09-12-11-37-45.jpgFuturice Design Weekend - Conceptinghttps://sidlaurea.com/wp-content/uploads/2015/09/2015-09-11-20-07-56.jpgFuturice Design Weekend - Brainstorm2015-09-26T09:18:04+00:00monthlyhttps://sidlaurea.com/2015/09/23/playing-with-legos/2016-09-21T12:06:22+00:00monthlyhttps://sidlaurea.com/2015/09/21/service-design-enables-functioning-urban-environments/https://sidlaurea.com/wp-content/uploads/2015/09/translation_bp1.jpgtranslation_bp1The skills and abilities of a new generation designer (edited/translated from Mr. Kutvonen’s presentation)2015-09-21T09:33:28+00:00monthlyhttps://sidlaurea.com/2015/09/20/my-minds-boggling-with-design-thinking/https://sidlaurea.com/wp-content/uploads/2015/09/image-safari_blog.jpgimage safari_bloghttps://sidlaurea.com/wp-content/uploads/2015/09/sydney.jpgsydneyhttps://sidlaurea.com/wp-content/uploads/2015/09/dt_blog_scanner.jpgDT_BLOG_scannerhttps://sidlaurea.com/wp-content/uploads/2015/09/e6.jpge62015-10-11T18:52:27+00:00monthlyhttps://sidlaurea.com/2015/09/17/a-person-who-never-made-a-mistake-never-tried-design-thinking/https://sidlaurea.com/wp-content/uploads/2015/09/ca8bf88e0a960f612ac9fd800b4d0d26.jpgca8bf88e0a960f612ac9fd800b4d0d26https://sidlaurea.com/wp-content/uploads/2015/09/ferran-adria-quotes-147.pngferran-adria-quotes-147https://sidlaurea.com/wp-content/uploads/2015/09/bf423ab6127b8bca5b1ae060ab33e047.jpgbf423ab6127b8bca5b1ae060ab33e047https://sidlaurea.com/wp-content/uploads/2015/09/817bf4b4952ee2c39856aaf5b5a1adb7.jpg817bf4b4952ee2c39856aaf5b5a1adb72015-09-25T08:43:46+00:00monthlyhttps://sidlaurea.com/2015/06/16/ympyratalon-apteekki-an-exceptional-pharmacy/https://sidlaurea.com/wp-content/uploads/2015/06/palvelut.jpgpalveluthttps://sidlaurea.com/wp-content/uploads/2015/06/hyvinvointibaari.jpghyvinvointibaarihttps://sidlaurea.com/wp-content/uploads/2015/06/sdn-drinks2.jpgSDN Drinks2https://sidlaurea.com/wp-content/uploads/2015/06/sdn-drinks.jpgSDN Drinks2015-10-25T21:04:52+00:00monthlyhttps://sidlaurea.com/2015/08/16/humanity-above-bureaucracy-drives-results/https://sidlaurea.com/wp-content/uploads/2015/08/img_3285.jpgBuurtzorg visionhttps://sidlaurea.com/wp-content/uploads/2015/08/img_3279.jpgBuurtzorg2015-09-15T18:42:40+00:00monthlyhttps://sidlaurea.com/2015/09/15/service-design-network-conference-at-helsinki/https://sidlaurea.com/wp-content/uploads/2015/09/pekka-lindeman-sol.jpgPekka Lindeman SOLhttps://sidlaurea.com/wp-content/uploads/2015/09/workshop2.jpgWorkshophttps://sidlaurea.com/wp-content/uploads/2015/09/workshop.jpgWorkshophttps://sidlaurea.com/wp-content/uploads/2015/09/lauri-toivonen.jpgLauri Toivonenhttps://sidlaurea.com/wp-content/uploads/2015/09/kamil-michlewski.jpgKamil Michlewskihttps://sidlaurea.com/wp-content/uploads/2015/09/fjord-teemu-acc88ijacc88lacc882.jpgFJORD Teemu Äijälähttps://sidlaurea.com/wp-content/uploads/2015/09/fjord-teemu-acc88ijacc88lacc88.jpgFJORD Teemu Äijälähttps://sidlaurea.com/wp-content/uploads/2015/09/tarja-meristocc88.jpgTarja Meristö2015-09-15T18:39:55+00:00monthlyhttps://sidlaurea.com/2015/06/05/the-pharmacy-for-people/https://sidlaurea.com/wp-content/uploads/2015/06/p6020067.jpgdsadOLYMPUS DIGITAL CAMERAhttps://sidlaurea.com/wp-content/uploads/2015/06/img_5404.jpgOLYMPUS DIGITAL CAMERAFrom left Juha Kronqvist (Senior Service Designer at Diagonal), Tiina Vaitomaa (Proprietary Pharmacist, Ympyrätalon Apteekki), Mikko Koivisto, (Leading Service Designer at Diagonal) https://sidlaurea.com/wp-content/uploads/2015/06/p6020071.jpgOLYMPUS DIGITAL CAMERAService Design Drinks on the 2nd of June 2015https://sidlaurea.com/wp-content/uploads/2015/06/img_54151.jpgIMG_5415Concept ideation phasehttps://sidlaurea.com/wp-content/uploads/2015/06/img_5415.jpgIMG_5415https://sidlaurea.com/wp-content/uploads/2015/06/img_5420.jpgIMG_5420Prototype of a prescription encounterhttps://sidlaurea.com/wp-content/uploads/2015/06/img_5423.jpgIMG_5423Standing encounters for faster prescription servicehttps://sidlaurea.com/wp-content/uploads/2015/06/p6020068.jpgOLYMPUS DIGITAL CAMERAPresciption encounters for more service which require privacy an timehttps://sidlaurea.com/wp-content/uploads/2015/06/p6020056.jpgOLYMPUS DIGITAL CAMERARoom for treatmentshttps://sidlaurea.com/wp-content/uploads/2015/06/p60200531.jpgOLYMPUS DIGITAL CAMERAThe welfare bar2015-09-06T16:02:24+00:00monthlyhttps://sidlaurea.com/2015/06/09/intuition/https://sidlaurea.com/wp-content/uploads/2015/05/img_5191.jpgIMG_5191Samu Mielonen's view of how https://sidlaurea.com/wp-content/uploads/2015/05/img_5174.jpgIMG_51742015-09-06T16:01:21+00:00monthlyhttps://sidlaurea.com/2015/06/17/industrial-transformation/https://sidlaurea.com/wp-content/uploads/2015/06/img_5335.jpgIMG_5335https://sidlaurea.com/wp-content/uploads/2015/06/img_5311.jpgIMG_5311Business logshttps://sidlaurea.com/wp-content/uploads/2015/06/img_5334.jpgIMG_5334Mr. Pekka Töytärihttps://sidlaurea.com/wp-content/uploads/2015/06/img_5359.jpgIMG_5359Taija Turunen, Professor at Aalto Universityhttps://sidlaurea.com/wp-content/uploads/2015/06/img_5328_kasvo.jpgIMG_5328_kasvoHenri Paukku, Project Manager, Customer Solutions MacGregorhttps://sidlaurea.com/wp-content/uploads/2015/06/img_5308.jpgIMG_5308Henri Paukku, Project Manager, Customer Solutions MacGregorhttps://sidlaurea.com/wp-content/uploads/2015/06/img_5360.jpgIMG_5360https://sidlaurea.com/wp-content/uploads/2015/06/img_53761.jpgIMG_5376Pekka Helle, Programme Directorhttps://sidlaurea.com/wp-content/uploads/2015/06/img_5376.jpgIMG_5376Pekka Helle, Program Director2015-09-06T15:59:44+00:00monthlyhttps://sidlaurea.com/2015/06/23/tomorrow-is-being-made-today/https://sidlaurea.com/wp-content/uploads/2015/06/img_0751.jpgReaktorhttps://sidlaurea.com/wp-content/uploads/2015/06/img_0702.jpgPositive Emotionshttps://sidlaurea.com/wp-content/uploads/2015/06/img_0829.jpgLiminal thinkinghttps://sidlaurea.com/wp-content/uploads/2015/06/img_0724-2.jpgCollective intelligencehttps://sidlaurea.com/wp-content/uploads/2015/06/img_0694.jpg1 billion gamers from all over the worldhttps://sidlaurea.com/wp-content/uploads/2015/06/img_0652.jpgTomorrow conference2015-09-06T15:58:40+00:00monthlyhttps://sidlaurea.com/2015/06/01/solitas-service-design-with-love/https://sidlaurea.com/wp-content/uploads/2015/05/p5260010.jpgOLYMPUS DIGITAL CAMERAService Design Methods (Solita)https://sidlaurea.com/wp-content/uploads/2015/05/p5260018.jpgOLYMPUS DIGITAL CAMERAThree layers in Service Design by Solitahttps://sidlaurea.com/wp-content/uploads/2015/05/p5260015.jpgMikko Väätäinenhttps://sidlaurea.com/wp-content/uploads/2015/05/p52600271.jpgOLYMPUS DIGITAL CAMERAOLYMPUS DIGITAL CAMERAhttps://sidlaurea.com/wp-content/uploads/2015/05/p5260027.jpgModel of a Lovable ServiceOLYMPUS DIGITAL 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Photo: Jaakko Porokuokkahttps://sidlaurea.com/wp-content/uploads/2015/04/doing-not-talking.jpgdoing-not-talkingAdopt hands-on design mindset and practise it with your colleagueshttps://sidlaurea.com/wp-content/uploads/2015/04/kollaasi-001.jpgKollaasi.001Playful work environment is a call for playful serious workhttps://sidlaurea.com/wp-content/uploads/2015/04/screen-shot-2015-04-11-at-15-02-58.jpgCommunicating the desired service experience with video2015-09-19T13:01:12+00:00monthlyhttps://sidlaurea.com/2015/04/07/the-inspirational-new-childrens-hospital-2017/2015-04-11T18:30:29+00:00monthlyhttps://sidlaurea.com/2015/04/09/co-designing-open-innovation-activities-with-samlink/https://sidlaurea.com/wp-content/uploads/2015/04/dsc_0539.jpghttps://sidlaurea.com/wp-content/uploads/2015/04/photo-24-2-2015-15-03-56.jpghttps://sidlaurea.com/wp-content/uploads/2015/04/dsc_0541.jpghttps://sidlaurea.com/wp-content/uploads/2015/04/dsc_0537.jpghttps://sidlaurea.com/wp-content/uploads/2015/04/dsc_0535.jpghttps://sidlaurea.com/wp-content/uploads/2015/04/dsc_0531.jpgVisualising who we all arehttps://sidlaurea.com/wp-content/uploads/2015/04/dsc_0525.jpgMahnoush giving her insights for open innovationMahnoush giving her insights for open innovationhttps://sidlaurea.com/wp-content/uploads/2015/04/dsc_0520.jpgDSC_0520https://sidlaurea.com/wp-content/uploads/2015/04/dsc_0518.jpgJari explaining how information security should be designedJari explaining how information security should be designedhttps://sidlaurea.com/wp-content/uploads/2015/04/dsc_0517.jpgDSC_05172015-04-11T18:29:31+00:00monthlyhttps://sidlaurea.com/2015/03/29/traditional-media-is-merging-with-social/https://sidlaurea.com/wp-content/uploads/2015/03/img_3725.jpgIMG_3725Anna Viljakainen2015-04-06T19:24:35+00:00monthlyhttps://sidlaurea.com/2015/03/31/i-roadblock-of-innovation/https://sidlaurea.com/wp-content/uploads/2015/03/img_3885.jpgIMG_3885https://sidlaurea.com/wp-content/uploads/2015/03/diffusionofideas.pngDiffusionofideas2015-04-06T19:24:15+00:00monthlyhttps://sidlaurea.com/2015/04/06/design-thinking-for-business-innovation-2/https://sidlaurea.com/wp-content/uploads/2015/04/liedtkas-process.pngLiedtkas processhttps://sidlaurea.com/wp-content/uploads/2015/04/darden.pngDarden2015-04-06T19:23:38+00:00monthlyhttps://sidlaurea.com/2015/03/25/better-service-for-elderly-people-global-service-jam-2015-challenge/https://sidlaurea.com/wp-content/uploads/2015/03/wp_20150228_011.jpgWP_20150228_011https://sidlaurea.com/wp-content/uploads/2015/03/persona_annikki_80_years12.jpgPersona_Annikki_80_years1https://sidlaurea.com/wp-content/uploads/2015/03/in-case-of-emergency.jpgIn case of emergencyhttps://sidlaurea.com/wp-content/uploads/2015/03/annikki-80.jpgAnnikki 80https://sidlaurea.com/wp-content/uploads/2015/03/img_1975.jpgIMG_1975https://sidlaurea.com/wp-content/uploads/2015/03/img_1928.jpgIMG_1928https://sidlaurea.com/wp-content/uploads/2015/03/wp_20150227_004.jpgWP_20150227_004https://sidlaurea.com/wp-content/uploads/2015/03/logo_small1003.pnglogo_small1002015-03-26T06:44:33+00:00monthlyhttps://sidlaurea.com/2015/03/23/young-designer-from-norway-experiments-with-using-visualization-tools-and-methods-from-service-design-thinking-to-enhance-engagement-of-previous-prisoners-and-troubled-youth/https://sidlaurea.com/wp-content/uploads/2015/03/88x31.png88x31https://sidlaurea.com/wp-content/uploads/2015/03/thesis-process-new-2015-2.jpgThesis process NEW 2015 2https://sidlaurea.com/wp-content/uploads/2015/03/img_4270.jpgIMG_4270https://sidlaurea.com/wp-content/uploads/2015/03/img_4283.jpgIMG_4283https://sidlaurea.com/wp-content/uploads/2015/03/img_4278.jpgIMG_4278https://sidlaurea.com/wp-content/uploads/2015/03/img_4269.jpgIMG_4269https://sidlaurea.com/wp-content/uploads/2015/03/img_4265.jpgIMG_4265https://sidlaurea.com/wp-content/uploads/2015/03/img_4301.jpgIMG_4301https://sidlaurea.com/wp-content/uploads/2015/03/img_4300.jpgIMG_4300https://sidlaurea.com/wp-content/uploads/2015/03/img_1451.jpgIMG_14512015-09-16T09:09:13+00:00monthlyhttps://sidlaurea.com/2015/01/13/the-evolution-of-a-service-concept-case-forge/https://sidlaurea.com/wp-content/uploads/2015/01/forge_blog03.pngforge_blog03https://sidlaurea.com/wp-content/uploads/2015/01/forge_coco.jpgFORGE_CoCohttps://sidlaurea.com/wp-content/uploads/2015/01/forge_image1.pngFORGE_image12015-03-21T09:50:00+00:00monthlyhttps://sidlaurea.com/2015/03/08/what-would-marc-stickdorn-do/https://sidlaurea.com/wp-content/uploads/2015/03/2015-02-27-17-02-49.jpg2015-02-27 17.02.49https://sidlaurea.com/wp-content/uploads/2015/03/2015-02-27-19-08-40.jpg2015-02-27 19.08.40And then there were 6 ideas...https://sidlaurea.com/wp-content/uploads/2015/03/2015-02-28-16-04-11.jpg2015-02-28 16.04.112015-03-21T09:48:44+00:00monthlyhttps://sidlaurea.com/2015/03/11/experiences-from-the-global-service-jam-helsinki-2015/https://sidlaurea.com/wp-content/uploads/2015/03/gsj-2015.jpgGSJ 2015Our team, the cardboardboxcrew (from the left) Chien-Ting "Jessie" Hsu, Susanna Turunen, Pia Wenelius, Emmi Joru, Mika Kuivamäki and Antti Kytö.https://sidlaurea.com/wp-content/uploads/2015/03/2015-03-09-19-17-31-2.jpg2015-03-09 19.17.31 (2)Anton Schubert from Futurice.https://sidlaurea.com/wp-content/uploads/2015/03/2015-03-09-19-15-54.jpg2015-03-09 19.15.54Jani Turku from IMPROVmenthttps://sidlaurea.com/wp-content/uploads/2015/03/10393857_741350965951185_8017900955231328757_n.jpg10393857_741350965951185_8017900955231328757_n2015-03-21T09:47:26+00:00monthlyhttps://sidlaurea.com/2015/03/13/the-near-future-of-retail-bridging-physical-and-digital-worlds/https://sidlaurea.com/wp-content/uploads/2015/03/picstitch1.jpgpicstitchhttps://sidlaurea.com/wp-content/uploads/2015/03/picstitch-110.jpgpicstitch (1)https://sidlaurea.com/wp-content/uploads/2015/03/picstitch-21.jpgpicstitch (2)https://sidlaurea.com/wp-content/uploads/2015/03/picstitch-41.jpgpicstitch (4)https://sidlaurea.com/wp-content/uploads/2015/03/picstitch-3.jpgpicstitch (3)https://sidlaurea.com/wp-content/uploads/2015/03/picstitch-5.jpgpicstitch (5)https://sidlaurea.com/wp-content/uploads/2015/03/picstitch-61.jpgpicstitch (6)2015-03-21T09:46:02+00:00monthlyhttps://sidlaurea.com/2015/03/07/helsinki-service-jams-case-study-ice-to-the-eskimos/https://sidlaurea.com/wp-content/uploads/2015/03/picstitch-4.jpgpicstitch (4)https://sidlaurea.com/wp-content/uploads/2015/03/picstitch-6.jpgpicstitch (6)https://sidlaurea.com/wp-content/uploads/2015/03/picstitch-10.jpgpicstitch (10)https://sidlaurea.com/wp-content/uploads/2015/03/picstitch-11.jpgpicstitch (11)https://sidlaurea.com/wp-content/uploads/2015/03/picstitch-13.jpgpicstitch (13)https://sidlaurea.com/wp-content/uploads/2015/03/picstitch-15.jpgpicstitch (15)https://sidlaurea.com/wp-content/uploads/2015/03/picstitch-2.jpgpicstitch (2)https://sidlaurea.com/wp-content/uploads/2015/03/picstitch-8.jpgpicstitch (8)https://sidlaurea.com/wp-content/uploads/2015/03/picstitch-9.jpgpicstitch (9)https://sidlaurea.com/wp-content/uploads/2015/03/picstitch-12.jpgpicstitch (12)2015-03-08T13:50:15+00:00monthlyhttps://sidlaurea.com/2014/12/19/snapshots-and-service-design/https://sidlaurea.com/wp-content/uploads/2014/12/img_5246.jpgProcessed with VSCOcam with g3 presetWhy do I take photos -wall.https://sidlaurea.com/wp-content/uploads/2014/12/img_5245.jpgProcessed with VSCOcam with g3 presetTaking a closer look at Niklas Kullström’s artwork at the exhibition. https://sidlaurea.com/wp-content/uploads/2014/12/img_5243.jpgProcessed with VSCOcam with g3 preset#duckfacinghttps://sidlaurea.com/wp-content/uploads/2014/12/img_5242.jpgProcessed with VSCOcam with g3 presetRisto from Futurice guiding us through the exhibition.https://sidlaurea.com/wp-content/uploads/2014/12/img_5244.jpgProcessed with VSCOcam with g3 presetWalking on a photomountain.https://sidlaurea.com/wp-content/uploads/2014/12/img_5241.jpgProcessed with VSCOcam with g3 presetAnna-Kaisa and Risto presenting #snapshot.https://sidlaurea.com/wp-content/uploads/2014/12/img_5238.jpgIMG_5238Browsing through a mountain of photos.2015-02-24T16:01:05+00:00monthlyhttps://sidlaurea.com/2015/02/24/knocking-on-your-shoulder/https://sidlaurea.com/wp-content/uploads/2015/02/kuva-satu-pakkala.jpgPicture by Satu Pakkala2015-02-24T15:52:51+00:00monthlyhttps://sidlaurea.com/2015/02/04/are-we-speaking-the-same-language/https://sidlaurea.com/wp-content/uploads/2015/02/speaking_the_same1.pngspeaking_the_samehttps://sidlaurea.com/wp-content/uploads/2015/02/speaking_the_same.pngspeaking_the_same2015-02-04T20:15:19+00:00monthlyhttps://sidlaurea.com/2014/12/30/value-proposition-service-design-for-forge/https://sidlaurea.com/wp-content/uploads/2014/12/value-prop.pngValue propValue Proposition Design for FORGEhttps://sidlaurea.com/wp-content/uploads/2014/12/wp_20141114_16_21_54_pro.jpgWP_20141114_16_21_54_ProService Logic Business Model Canvas for FORGE2014-12-29T22:36:03+00:00monthlyhttps://sidlaurea.com/2014/12/16/creating-a-service-design-concept-for-forge-service-lab/https://sidlaurea.com/wp-content/uploads/2014/12/our-forge-process.jpgOur FORGE processOur team's development process throughout the assignment.https://sidlaurea.com/wp-content/uploads/2014/12/forge-lab-picture.jpgFORGE LAb picture(c) FORGE Service Labhttps://sidlaurea.com/wp-content/uploads/2014/12/forge-bmc.jpgFORGE BMCService-Logic Business Model Canvas in the making.2014-12-16T18:40:52+00:00monthlyhttps://sidlaurea.com/2014/11/05/pivo/https://sidlaurea.com/wp-content/uploads/2014/11/20141105_090858.jpg20141105_090858Initial design draft.https://sidlaurea.com/wp-content/uploads/2014/11/20141105_090049.jpg20141105_090049Sami Niemelä (Nordkapp) and Jussi Juntunen (OP) presenting the innovation.2014-11-29T10:38:38+00:00monthlyhttps://sidlaurea.com/2014/11/20/building-mobile-wallet-pivo/https://sidlaurea.com/wp-content/uploads/2014/11/moodboard.jpgMoodboardMood boards were used to capture the visual look and feel.https://sidlaurea.com/wp-content/uploads/2014/11/design-attribute.jpgDesign attributeSimple, minimalistic and intuitive UI has been the core of designing Pivo Wallet.https://sidlaurea.com/wp-content/uploads/2014/11/design-process.jpgDesign processLean UX process was used to develop Pivo Wallet.https://sidlaurea.com/wp-content/uploads/2014/11/pivo.jpgPIVOPivo Wallet has an intuitive and simple UI.2014-11-29T10:35:42+00:00monthlyhttps://sidlaurea.com/2014/11/20/4-interesting-things-i-learned-from-service-productisation/https://sidlaurea.com/wp-content/uploads/2014/11/video-on-phone.jpgVideo-on-phonehttps://sidlaurea.com/wp-content/uploads/2014/11/showrooming.jpegShowroominghttps://sidlaurea.com/wp-content/uploads/2014/11/goal.jpgGoal2014-12-30T08:44:03+00:00monthlyhttps://sidlaurea.com/2014/11/22/travellab-a-creative-concept-for-developing-services-at-helsinki-airport/https://sidlaurea.com/wp-content/uploads/2014/11/travellab-numbers.jpgtravellab numbersTravellab outcomes as numbers (picture from the presentation).https://sidlaurea.com/wp-content/uploads/2014/11/prototypes.jpgprototypeshttps://sidlaurea.com/wp-content/uploads/2014/11/travellab.jpgtravellabDiagonal and Finavia presenting Travellab.https://sidlaurea.com/wp-content/uploads/2014/11/helsinki-airport.jpghelsinki airportHelsinki Airport (picture from Finavia).2014-11-29T10:32:13+00:00monthlyhttps://sidlaurea.com/2014/11/28/diagonal-brought-yoga-to-the-airport/https://sidlaurea.com/wp-content/uploads/2014/11/diagonal5.jpgYoga gate got very good responseYoga gate got very good responsehttps://sidlaurea.com/wp-content/uploads/2014/11/diagonal4.jpg"Idea funnel""Idea funnel"https://sidlaurea.com/wp-content/uploads/2014/11/diagonal2.jpgJuha Vasko, Kirsikka Vaajakallio and Jaakko WäänänenJuha Vasko, Kirsikka Vaajakallio and Jaakko Wäänänen2014-11-29T10:31:20+00:00monthlyhttps://sidlaurea.com/2014/11/28/develop-fast-use-lean-method/https://sidlaurea.com/wp-content/uploads/2014/11/lean-process.gifLean processhttps://sidlaurea.com/wp-content/uploads/2014/11/lean-canvas.pngLean-Canvas2014-11-29T10:29:33+00:00monthlyhttps://sidlaurea.com/2014/10/24/gaps-with-cultural-twist/https://sidlaurea.com/wp-content/uploads/2014/10/gap-model-of-service-quality.jpgGap model of service qualityhttps://sidlaurea.com/wp-content/uploads/2014/10/word-of-mouth-2.jpgword-of-mouth-2https://sidlaurea.com/wp-content/uploads/2014/10/service-provider.pngservice-providerhttps://sidlaurea.com/wp-content/uploads/2014/10/img003.gifimg003https://sidlaurea.com/wp-content/uploads/2014/10/fig1_gaps_model.jpgFig1_Gaps_Modelhttps://sidlaurea.com/wp-content/uploads/2014/10/gaps_model_pla.pnggaps_model_pla2016-10-22T23:33:06+00:00monthlyhttps://sidlaurea.com/2014/11/10/seamless-service-productisation/https://sidlaurea.com/wp-content/uploads/2014/11/anders-gustafsson.jpgAnders GustafssonProfessor Anders Gustafsson opening up the subject of service innovation.https://sidlaurea.com/wp-content/uploads/2014/11/katriina-jacc88rvi.jpgKatriina JärviKatriina Järvi presenting at the service productisation seminar.https://sidlaurea.com/wp-content/uploads/2014/11/5-steps-workshops.jpg5 steps workshops5 steps to successful productisation workshops.2014-11-12T17:39:01+00:00monthlyhttps://sidlaurea.com/2014/11/12/making-of-pivo-the-mobile-wallet/https://sidlaurea.com/wp-content/uploads/2014/11/slide11.jpgSlide1Pivo application after the design process.https://sidlaurea.com/wp-content/uploads/2014/11/slide1.jpgSlide1Pivo in the beginning of design process.https://sidlaurea.com/wp-content/uploads/2014/11/boys-presenting.jpgboys presentingSami and Jussi presenting the story of Pivo app.2014-11-12T17:38:06+00:00monthlyhttps://sidlaurea.com/2014/10/17/you-cannot-innovate-alone/https://sidlaurea.com/wp-content/uploads/2014/10/img_0025.jpgIMG_0025Picture by Leena Salohttps://sidlaurea.com/wp-content/uploads/2014/10/img_0018.jpgIMG_0018Picture by Leena Salohttps://sidlaurea.com/wp-content/uploads/2014/10/forth.jpgFORTHPicture from The Innovation Expedition by Gijs Van Wulfen2014-11-04T15:14:08+00:00monthlyhttps://sidlaurea.com/2014/10/20/design-thinking-snake-oil-of-today/https://sidlaurea.com/wp-content/uploads/2014/10/snake_oil_ad_by_emptysamurai-d4sm7bi.pngsnake_oil_ad_by_emptysamurai-d4sm7bi2014-11-04T15:13:51+00:00monthlyhttps://sidlaurea.com/2014/10/22/a-library-paradigm-shift/https://sidlaurea.com/wp-content/uploads/2014/10/aaltolibrarykuudeskerros1.jpgAaltoLibraryKuudesKerroshttps://sidlaurea.com/wp-content/uploads/2014/10/aaltolibrarykuudeskerros.jpgAaltoLibraryKuudesKerrosLeena Fredriksson and Valeria Gryada presenting.2014-11-04T15:12:16+00:00monthlyhttps://sidlaurea.com/2014/10/28/service-design-co-creation-from-library-to-learning-center/https://sidlaurea.com/wp-content/uploads/2014/10/the-end-result.jpgthe end resulthttps://sidlaurea.com/wp-content/uploads/2014/10/in-the-beginning.jpgin the beginningBefore the Service Design project.https://sidlaurea.com/wp-content/uploads/2014/10/sdb-22-10-2014-1.jpgSDB 22.10.2014 1Leena Fredriksson and Valeria Gryada presenting the project at Service Design Breakfast. 2014-11-04T15:07:10+00:00monthlyhttps://sidlaurea.com/2014/10/31/days-1-3-in-my-design-studies/https://sidlaurea.com/wp-content/uploads/2014/10/design-thinking-course.jpgdesign-thinking-coursehttps://sidlaurea.com/wp-content/uploads/2014/10/designthinking_process.jpgDesignThinking_Processhttps://sidlaurea.com/wp-content/uploads/2014/10/design-thinking1.jpgDesign thinkinghttps://sidlaurea.com/wp-content/uploads/2014/10/keep-calm-out-of-the-box.pngKeep calm out of the box2014-11-12T17:43:23+00:00monthlyhttps://sidlaurea.com/2014/10/28/service-experience-camp-berlin-2014/https://sidlaurea.com/wp-content/uploads/2014/10/networkingwallmanish.jpgNetworkingWallManishhttps://sidlaurea.com/wp-content/uploads/2014/10/networkingwallgeneric.jpgNetworkingWallGenerichttps://sidlaurea.com/wp-content/uploads/2014/10/stretching.jpgStretchinghttps://sidlaurea.com/wp-content/uploads/2014/10/finalresult.jpgFinalResulthttps://sidlaurea.com/wp-content/uploads/2014/10/votinground.jpgVotingRoundhttps://sidlaurea.com/wp-content/uploads/2014/10/dosofideatoimplementation.jpgDo'sOfIdeaToImplementationhttps://sidlaurea.com/wp-content/uploads/2014/10/dontsofideatoimplementation.jpgDon'tsOfIdeaToImplementationhttps://sidlaurea.com/wp-content/uploads/2014/10/bigjumpvsstepbystep.jpgBigJumpVsStepByStephttps://sidlaurea.com/wp-content/uploads/2014/10/starbar.jpgStarBarhttps://sidlaurea.com/wp-content/uploads/2014/10/20140914_151848.jpg20140914_1518482014-10-31T21:58:13+00:00monthlyhttps://sidlaurea.com/2014/10/26/ethnography-and-user-ethnography/https://sidlaurea.com/wp-content/uploads/2014/10/laurea_ethnography.jpgLaurea_ethnographyA small sample of guidebooks and published results.2014-11-03T11:08:36+00:00monthlyhttps://sidlaurea.com/2014/10/22/need-for-service-design-up-in-the-air/https://sidlaurea.com/wp-content/uploads/2014/10/reaktor-1.jpgReaktor 1https://sidlaurea.com/wp-content/uploads/2014/10/reaktor-2.jpgReaktor 2https://sidlaurea.com/wp-content/uploads/2014/10/finnair.jpgFinnairhttps://sidlaurea.com/wp-content/uploads/2014/10/airline-customer-service-agent.jpgAirline-Customer-Service-Agent2014-10-25T08:43:52+00:00monthlyhttps://sidlaurea.com/2014/10/22/to-me-sound-of-sid-is-like-a-sound-of-music/https://sidlaurea.com/wp-content/uploads/2014/10/workshop.jpgOur group in the workshophttps://sidlaurea.com/wp-content/uploads/2014/10/laurea-sid-profile-propeller.jpglaurea-sid-profile-propellerhttps://sidlaurea.com/wp-content/uploads/2014/10/gijs.jpgGijshttps://sidlaurea.com/wp-content/uploads/2014/10/katja.jpgKatja2014-10-25T08:20:29+00:00monthlyhttps://sidlaurea.com/2014/10/21/designers-think-big-but-also-beyond-and-glocal/https://sidlaurea.com/wp-content/uploads/2014/10/sensemaking_proceso_english.pngsensemaking_PROCESO_englishhttps://sidlaurea.com/wp-content/uploads/2014/10/forth-map-complete.jpgFORTH-MAP-COMPLETEhttps://sidlaurea.com/wp-content/uploads/2014/10/convivial.pngCONVIVIALhttps://sidlaurea.com/wp-content/uploads/2014/10/titulo21.pngTITULO2https://sidlaurea.com/wp-content/uploads/2014/10/ppp.pngPPPhttps://sidlaurea.com/wp-content/uploads/2014/10/pic-31.jpgPic-31https://sidlaurea.com/wp-content/uploads/2014/10/pic-29.jpgPic-29https://sidlaurea.com/wp-content/uploads/2014/10/pic-9.jpgPic-9https://sidlaurea.com/wp-content/uploads/2014/10/pic-4.jpgPic-4https://sidlaurea.com/wp-content/uploads/2014/10/pic-3.jpgPic-32015-09-19T13:24:29+00:00monthlyhttps://sidlaurea.com/2014/10/21/designing-is-about-doing-not-talking/https://sidlaurea.com/wp-content/uploads/2014/10/kuva7.pngKuva7https://sidlaurea.com/wp-content/uploads/2014/10/kuva6.jpgKuva6https://sidlaurea.com/wp-content/uploads/2014/10/kuva4.pngKuva4https://sidlaurea.com/wp-content/uploads/2014/10/design-thinking2.pngdesign thinking22014-11-02T09:15:54+00:00monthlyhttps://sidlaurea.com/2014/10/21/turning-to-design-thinking-for-new-ways-to-create-innovation-and-growth/https://sidlaurea.com/wp-content/uploads/2014/10/2014-09-13_laureasid6.jpg2014-09-13_LaureaSID62014-11-01T09:12:43+00:00monthlyhttps://sidlaurea.com/2014/10/21/how-do-we-get-a-great-idea/2014-11-01T21:03:33+00:00monthlyhttps://sidlaurea.com/2014/10/22/there-is-no-way-round-play/https://sidlaurea.com/wp-content/uploads/2014/10/mg_4537.jpg_MG_4537https://sidlaurea.com/wp-content/uploads/2014/10/kec6esmf2-lljtzkmzwazbx5hnkuzqnrcvp8uurjawjfyxm7br5pbco777kulogm5syjwaw1416-h652.jpgKec6eSmF2-lljTzkmZWAzBX5HNkUZqnrCvP8uuRJawjfyxm7Br5PbcO777kULOgm5SYjwA=w1416-h652https://sidlaurea.com/wp-content/uploads/2014/10/6dsl2tftry0i3vuplv57tx9evq6s0qtr0i0w-nicprqzhr1uwrdevtn5bwaj2qaibfkymaw1416-h652.jpg6dsL2tFTRY0i3VuPlV57Tx9Evq6S0qTR0i0W-NIcpRqzhR1uWrdeVtN5bWAj2QaiBFkyMA=w1416-h652https://sidlaurea.com/wp-content/uploads/2014/10/dsc012321.jpgDSC01232(1)https://sidlaurea.com/wp-content/uploads/2014/10/cynefin_as_of_1st_june_2014.pngCynefin_as_of_1st_June_20142014-10-30T06:27:51+00:00monthlyhttps://sidlaurea.com/2014/10/22/four-tips-to-prevent-innovators-block/https://sidlaurea.com/wp-content/uploads/2014/10/note4.gifnote4https://sidlaurea.com/wp-content/uploads/2014/10/note3.gifnote3https://sidlaurea.com/wp-content/uploads/2014/10/note2.gifnote2https://sidlaurea.com/wp-content/uploads/2014/10/note11.gifnote12014-11-03T07:57:18+00:00monthlyhttps://sidlaurea.com/2014/10/20/im-in-service-design-heaven/https://sidlaurea.com/wp-content/uploads/2014/10/designprocess.jpgDesignProcesshttps://sidlaurea.com/wp-content/uploads/2014/10/business-model-canvas.jpgBusiness model canvashttps://sidlaurea.com/wp-content/uploads/2014/10/book.jpgBookhttps://sidlaurea.com/wp-content/uploads/2014/10/moodboard.jpg2014-10-22T13:48:46+00:00monthlyhttps://sidlaurea.com/2014/10/20/3-lessons-in-innovation-that-changed-my-way-of-thinking/https://sidlaurea.com/wp-content/uploads/2014/10/one_new_thing_a_day.pngOne_new_thing_a_dayhttps://sidlaurea.com/wp-content/uploads/2014/10/owl.jpgOwlhttps://sidlaurea.com/wp-content/uploads/2014/10/innovation.jpgInnovationhttps://sidlaurea.com/wp-content/uploads/2014/10/i_disagree.jpgI_disagree2014-10-21T07:10:17+00:00monthlyhttps://sidlaurea.com/2014/10/16/efficient-experiences/https://sidlaurea.com/wp-content/uploads/2014/10/harviainen_fig1.jpgHarviainen_Fig1Aesthetic service visibility design in action2014-10-16T09:12:39+00:00monthlyhttps://sidlaurea.com/2014/10/12/service-design-global-conference-2014-experience/https://sidlaurea.com/wp-content/uploads/2014/10/panel-discussion.pngpanel discussionhttps://sidlaurea.com/wp-content/uploads/2014/10/img_1938.jpgWorkshophttps://sidlaurea.com/wp-content/uploads/2014/10/sdn.pngSDN2016-12-08T12:11:19+00:00monthlyhttps://sidlaurea.com/2014/10/01/openfin-challenge-how-did-we-succeed-within-22-hours/https://sidlaurea.com/wp-content/uploads/2014/10/explaining.jpghttps://sidlaurea.com/wp-content/uploads/2014/10/cheers.jpgWe're done! Cheers mates! Photo by Minna MyyryläinenWe're done! Cheers mates! Photo by Minna Myyryläinenhttps://sidlaurea.com/wp-content/uploads/2014/10/jane.jpgJane Vita discussing and coaching us. Photo by Minna MyyryläinenJane Vita discussing and coaching us. Photo by Minna Myyryläinenhttps://sidlaurea.com/wp-content/uploads/2014/09/prototype.jpgCreating a prototype for the first service development stageCreating a prototype for the first service development stagehttps://sidlaurea.com/wp-content/uploads/2014/09/ideas_on_a_wall.jpgideas_on_a_wallIdea drafts on the wallhttps://sidlaurea.com/wp-content/uploads/2014/09/success.jpgGreat people to work with! Thanks guys :)Great people to work with! Thanks guys :)https://sidlaurea.com/wp-content/uploads/2014/09/insights2.jpgDiscussing about insightsDiscussing about insightshttps://sidlaurea.com/wp-content/uploads/2014/09/what-a-mess.jpg"Who's messing here?" The office after serious play."Who's messing here?" The office after serious play.https://sidlaurea.com/wp-content/uploads/2014/09/what-a-mess2.jpgTime to clean up, say cheers and get home. See you again!Time to clean up, say cheers and get home. See you again!https://sidlaurea.com/wp-content/uploads/2014/09/api-rajapinta.jpgVisualized API to help thinkingVisualized API to help thinking2014-10-12T14:15:43+00:00monthlyhttps://sidlaurea.com/2014/10/06/the-21st-century-customer/https://sidlaurea.com/wp-content/uploads/2014/10/wordcloud2.jpgwordcloudhttps://sidlaurea.com/wp-content/uploads/2014/10/wordcloud.jpgwordcloud2014-10-23T21:35:57+00:00monthlyhttps://sidlaurea.com/2014/10/12/me-designer/https://sidlaurea.com/wp-content/uploads/2014/10/wp_000856.jpgWP_000856Our innovative creations.https://sidlaurea.com/wp-content/uploads/2014/10/4-forth-map-complete.jpg4. FORTH-MAP-COMPLETEhttps://sidlaurea.com/wp-content/uploads/2014/10/kuvankaappaus-2014-10-12-kello-12-40-44.png2014-10-20T17:15:48+00:00monthlyhttps://sidlaurea.com/2014/10/08/an-interface-against-boredom/2014-10-08T11:26:31+00:00monthlyhttps://sidlaurea.com/2014/10/05/flight-sid2014-take-off-in-the-world-of-design-thinker/https://sidlaurea.com/wp-content/uploads/2014/10/sid2014.pngFlight SID2014https://sidlaurea.com/wp-content/uploads/2014/10/dt_forth.pngDT_FORTHForth Innovation method in practice2014-11-03T08:12:31+00:00monthlyhttps://sidlaurea.com/2014/10/05/are-you-a-design-thinker/https://sidlaurea.com/wp-content/uploads/2014/10/innovation-hub3.jpgPrototyping with Legos.https://sidlaurea.com/wp-content/uploads/2014/10/innovation-hub.jpgOur team’s Brainwriting result before evaluation. https://sidlaurea.com/wp-content/uploads/2014/10/design-thinking.jpgOur team’s Visual Research. The assignment was to create a new service for better learning.https://sidlaurea.com/wp-content/uploads/2014/10/design-thinking2.jpgHere is our Service Innovation and Design 2014 students group photo.2014-10-18T17:26:50+00:00monthlyhttps://sidlaurea.com/2014/10/05/natural-born-designers/https://sidlaurea.com/wp-content/uploads/2014/10/sid_blog02.jpgSID_blog02https://sidlaurea.com/wp-content/uploads/2014/10/sid_blog01.pngSID_blog012014-10-27T18:34:18+00:00monthlyhttps://sidlaurea.com/2014/10/06/the-power-of-design-thinking/https://sidlaurea.com/wp-content/uploads/2014/10/mtxx_20141006_115607.jpgMTXX_20141006_115607https://sidlaurea.com/wp-content/uploads/2014/10/wp_20141006_001.jpgWP_20141006_001https://sidlaurea.com/wp-content/uploads/2014/10/visual.jpgVisualhttps://sidlaurea.com/wp-content/uploads/2014/10/lego4.jpglego4https://sidlaurea.com/wp-content/uploads/2014/10/lego3.jpglego3https://sidlaurea.com/wp-content/uploads/2014/10/lego2.jpglego2https://sidlaurea.com/wp-content/uploads/2014/10/lego1.jpglego1https://sidlaurea.com/wp-content/uploads/2014/10/fastdrawing.jpgfastdrawing2014-10-31T10:08:58+00:00monthlyhttps://sidlaurea.com/2014/09/30/making-mutual-funds-a-mutual-fun/https://sidlaurea.com/wp-content/uploads/2014/09/7102_10204291903513661_7486380281822790867_n.jpgTeam after presentationTeam after presentationhttps://sidlaurea.com/wp-content/uploads/2014/09/2014-09-27-16-24-33.jpgJaakko preparing the posterJaakko preparing the posterhttps://sidlaurea.com/wp-content/uploads/2014/09/2014-09-27-20-11-19.jpgOrange conceptOrange concepthttps://sidlaurea.com/wp-content/uploads/2014/09/2014-09-27-11-52-09.jpgAnton Schubert coachingAnton Schubert coachinghttps://sidlaurea.com/wp-content/uploads/2014/09/2014-09-26-23-50-54.jpgA4 conceptingA4 conceptinghttps://sidlaurea.com/wp-content/uploads/2014/09/2014-09-26-21-02-17.jpgBrainstroming and ideationBrainstroming and ideationhttps://sidlaurea.com/wp-content/uploads/2014/09/2014-09-26-19-10-02.jpgSAMSUNGhttps://sidlaurea.com/wp-content/uploads/2014/09/2014-09-27-13-53-37.jpgPosterOpenfin hack and ideathon poster2014-10-02T09:38:41+00:00monthlyhttps://sidlaurea.com/2014/10/02/design-thinking-breeds-innovation-culture/https://sidlaurea.com/wp-content/uploads/2014/10/dt-process.pngDT Process2014-11-01T21:49:18+00:00monthlyhttps://sidlaurea.com/2014/09/30/the-customer-is-king/https://sidlaurea.com/wp-content/uploads/2014/09/pisteenpaikka.jpgMarja-Liisa TorniainenLearning by doinghttps://sidlaurea.com/wp-content/uploads/2014/09/annastiina-makitalo-kiinnoste-1.jpgAnnastiina Mäkitalo Annastiina Mäkitalo learned from Katri Ojasalo´s lesson: “Customers want to buy solutions not services and products”. https://sidlaurea.com/wp-content/uploads/2014/09/kude2.jpgOuti Pakarinen“Today my feeling just got stronger that I am on the right track. I just have to find even more ways to contact and involve customers to my business. It’s really rewarding when you get good feedback from a happy and satisfied customer”, says Pakarinen. 2014-09-30T18:42:50+00:00monthlyhttps://sidlaurea.com/2014/09/28/transfer-your-business-through-design-thinking/https://sidlaurea.com/wp-content/uploads/2014/09/forth.jpgFORTHhttps://sidlaurea.com/wp-content/uploads/2014/09/double-diamond.jpgDouble Diamondhttps://sidlaurea.com/wp-content/uploads/2014/09/design-thinking.jpgDesign Thinking2014-10-27T17:41:14+00:00monthlyhttps://sidlaurea.com/2014/09/25/we-are-the-new-design-thinkers/https://sidlaurea.com/wp-content/uploads/2014/09/learning-situation-1-3.jpgLearning situation 1-3A lego city designed by kids at Helsinki Design Week. https://sidlaurea.com/wp-content/uploads/2014/09/learning-situation-1-2.jpgLearning situation 1-2Our group practicing Design Thinking; work of art in progress. https://sidlaurea.com/wp-content/uploads/2014/09/learning-situation-1.jpgLearning situation 1Katja hanging up our beautiful group picture.https://sidlaurea.com/wp-content/uploads/2014/09/forth-map-complete.jpgFORTH-MAP-COMPLETEhttps://sidlaurea.com/wp-content/uploads/2014/09/design-process_tools_liedtka_co.pngDesign process_tools_liedtka_cohttps://sidlaurea.com/wp-content/uploads/2014/09/e6_model_final_a4-engl.jpgE6_model_final_A4-englEvolution 6 (E6) model by Katja Tschimmel2014-10-20T12:54:22+00:00monthlyhttps://sidlaurea.com/2014/09/26/design-thinking-a-left-brain-viewpoint/https://sidlaurea.com/wp-content/uploads/2014/09/libsd_v1.jpgLibSD_v1https://sidlaurea.com/wp-content/uploads/2014/09/divergentphase_v1.jpgDivergentPhase_v12014-09-26T13:21:36+00:00monthlyhttps://sidlaurea.com/2014/09/12/healthcare-innovation-and-entrepreneurship/https://sidlaurea.com/wp-content/uploads/2014/09/screen-shot-2014-09-07-at-7-34-48-am1.pnghttps://sidlaurea.com/wp-content/uploads/2014/09/screen-shot-2014-09-07-at-8-06-53-am.pngScreen Shot 2014-09-07 at 8.06.53 AMhttps://sidlaurea.com/wp-content/uploads/2014/09/screen-shot-2014-09-07-at-7-43-15-am.pngScreen Shot 2014-09-07 at 7.43.15 AMThe eight components of healthcare https://sidlaurea.com/wp-content/uploads/2014/09/screen-shot-2014-09-07-at-7-34-48-am.pngScreen Shot 2014-09-07 at 7.34.48 AMThe eight compontnets https://sidlaurea.com/wp-content/uploads/2014/09/screen-shot-2014-09-07-at-6-51-31-am.pngScreen Shot 2014-09-07 at 6.51.31 AMhttps://sidlaurea.com/wp-content/uploads/2014/09/screen-shot-2014-09-07-at-6-50-20-am.pngHuman triangle of an idea The human triangle of an idea https://sidlaurea.com/wp-content/uploads/2014/09/slide1.jpgThe idea human triangle The idea human triangle https://sidlaurea.com/wp-content/uploads/2014/09/screen-shot-2014-09-06-at-2-10-29-pm.pngThe innovation process The innovation process https://sidlaurea.com/wp-content/uploads/2014/09/screen-shot-2014-09-06-at-1-35-40-pm.pngScreen Shot 2014-09-06 at 1.35.40 PMPatient centered approach https://sidlaurea.com/wp-content/uploads/2014/09/screen-shot-2014-09-06-at-1-34-08-pm.pngPatient centered approach 2015-10-20T07:17:50+00:00monthlyhttps://sidlaurea.com/2014/09/12/design-thinking-for-business-innovation/https://sidlaurea.com/wp-content/uploads/2014/09/design-thinking.pngdesign-thinkingAdapted from http://www.allanurban.cl/https://sidlaurea.com/wp-content/uploads/2014/09/tools.pngToolshttps://sidlaurea.com/wp-content/uploads/2014/09/ideo.pngIDEOhttps://sidlaurea.com/wp-content/uploads/2014/08/book2.jpegbook2https://sidlaurea.com/wp-content/uploads/2014/08/book1.jpegbook1https://sidlaurea.com/wp-content/uploads/2014/08/the-process-main.jpgThe process main2014-09-25T09:21:53+00:00monthlyhttps://sidlaurea.com/2014/09/12/a-crash-course-on-creativity/2014-09-18T15:12:32+00:00monthlyhttps://sidlaurea.com/2014/09/12/gamification-a-quick-introduction/2014-09-18T15:11:31+00:00monthlyhttps://sidlaurea.com/2014/09/12/developing-innovative-ideas-for-new-companies-the-first-step-in-entrepreneurship/https://sidlaurea.com/wp-content/uploads/2014/09/bmcanvas-basic-model3.jpgbmcanvas-basic-model3Business model canvashttps://sidlaurea.com/wp-content/uploads/2014/09/4-action-framework.pngThe 4 actions frameworkThe 4 Actions Frameworkhttps://sidlaurea.com/wp-content/uploads/2014/09/value-innovation-1.pngValue InnovationValue Innovationhttps://sidlaurea.com/wp-content/uploads/2014/09/screen-shot-2014-09-10-at-9-54-46-am-1.pngStrategy Canvas Strategy Canvas https://sidlaurea.com/wp-content/uploads/2014/09/porters-five-forces-model.jpgporters-five-forces-modelThe Poter five forceshttps://sidlaurea.com/wp-content/uploads/2014/09/porters_five_forces_lg.gifporters_five_forces_lghttps://sidlaurea.com/wp-content/uploads/2014/09/adoption-cycle.pngCustomer adoption cycle Customer adoption cycle https://sidlaurea.com/wp-content/uploads/2014/09/cover1-1.jpgThe Opportunity Analysis CanvasThe Opportunity Analysis Canvashttps://sidlaurea.com/wp-content/uploads/2014/09/cover1.jpg The Opportunity Analysis CanvasThe Opportunity Analysis Canvas Bookhttps://sidlaurea.com/wp-content/uploads/2014/09/opportunityanalysiscanvas.jpgThe opportunity analysis canvasThe opportunity analysis canvas2014-09-18T15:10:01+00:00monthlyhttps://sidlaurea.com/2014/03/24/getting-steamrolled-by-the-jam-gsjtampereinnovationhappy/https://sidlaurea.com/wp-content/uploads/2014/03/10001071_620933927956134_1008495116_o.jpg10001071_620933927956134_1008495116_oBodystorming exercisehttps://sidlaurea.com/wp-content/uploads/2014/03/883162_620934227956104_1666043261_o.jpg883162_620934227956104_1666043261_oEmergy Chickenhttps://sidlaurea.com/wp-content/uploads/2014/03/funnel2.jpgfunnel2https://sidlaurea.com/wp-content/uploads/2014/03/1890371_10152064787808337_2073781448_o.jpg1890371_10152064787808337_2073781448_oGSJ Tampere 2014, photo by Tommi Tapio.https://sidlaurea.com/wp-content/uploads/2014/03/funnel_enablers.jpgFunnel_enablers2014-04-05T17:55:45+00:00monthlyhttps://sidlaurea.com/2014/04/04/behind-the-scenes-tools-in-innovation-designers-sandbox-part-55/https://sidlaurea.com/wp-content/uploads/2014/03/detail_2455_12198.jpgdetail_2455_12198Albert was a wise man. Source: http://www.wallwritten.com/catalog/uplifting-and-inspirational/imagination-will-take-you-everywhere-staggered-version-2455.htmlhttps://sidlaurea.com/wp-content/uploads/2014/03/img_1972_cropped.jpgIMG_1972_croppedTest playing the tile game. Photo credit: Erika Pursiainen, Innovation Unit, UNICEF NYHQhttps://sidlaurea.com/wp-content/uploads/2014/03/img_3868.jpgIMG_3868Global Design for UNICEF Challenge encourages students to design solutions that fit the problem context. 5 Why’s is one of the Design Thinking tools included in the competition curriculum. Photo credit: Erika Pursiainen, Innovation Unit, UNICEF NYHQhttps://sidlaurea.com/wp-content/uploads/2014/03/design-is-a-behaviour.jpgdesign-is-a-behaviourAnyone can be a designer with the right mindset. Source: http://vhirsch.com/blog/2010/06/14/people-centric-design-rules/2014-04-04T16:03:22+00:00monthlyhttps://sidlaurea.com/2014/04/01/behind-the-scenes-tools-in-innovation-designers-sandbox-part-45/https://sidlaurea.com/wp-content/uploads/2014/03/omnigraffle.pngOmnigraffleOmnigraffle. Credit: Minsun Mini Kim, Innovation Unit, UNICEF NYHQhttps://sidlaurea.com/wp-content/uploads/2014/03/photoshop.pngphotoshopAdobe Photoshop. Credit: Minsun Mini Kim, Innovation Unit, UNICEF NYHQhttps://sidlaurea.com/wp-content/uploads/2014/03/indesign.pngindesignAdobe InDesign. Credit: Minsun Mini Kim, Innovation Unit, UNICEF NYHQhttps://sidlaurea.com/wp-content/uploads/2014/03/illustrator.pngillustratorAdobe Illustrator. Credit: Minsun Mini Kim, Innovation Unit, UNICEF NYHQhttps://sidlaurea.com/wp-content/uploads/2014/03/img_2035.jpgIMG_20352013, New York, The US. Prototypes: Elephant Tap and Digital Drum. Photo credit: Erika Pursiainen, Innovation Unit, UNICEF NYHQhttps://sidlaurea.com/wp-content/uploads/2014/03/img_1958.jpgIMG_19582013, New York, The US. 3D printing in process at New York University. Photo credit: Erika Pursiainen, Innovation Unit, UNICEF NYHQhttps://sidlaurea.com/wp-content/uploads/2014/03/img_2710.jpgIMG_27102013, New York, The US. This is how you do it: 3Doodled Christmas trees. Photo credit: Erika Pursiainen, Innovation Unit, UNICEF NYHQhttps://sidlaurea.com/wp-content/uploads/2014/03/img_2714.jpgIMG_27142013, New York, The US. This is not how to do it. Me trying out the 3Doodler. Photo credit: Erika Pursiainen, Innovation Unit, UNICEF NYHQhttps://sidlaurea.com/wp-content/uploads/2014/03/img_2717.jpgIMG_27172013, New York, The US. Chris’ 3D-printed item he got from Singularity University. Photo credit: Erika Pursiainen, Innovation Unit, UNICEF NYHQhttps://sidlaurea.com/wp-content/uploads/2014/03/img_1962.jpgIMG_19622013, New York, The US. 3D printing at New York University. Photo credit: Erika Pursiainen, Innovation Unit, UNICEF NYHQ2014-04-04T07:05:07+00:00monthlyhttps://sidlaurea.com/2014/03/23/once-upon-a-time-in-tampere-global-service-jam/https://sidlaurea.com/wp-content/uploads/2014/03/prototyping-by-storytelling1.pngprototyping by storytellinghttps://sidlaurea.com/wp-content/uploads/2014/03/gsjtampere2014_3.pnggsjtampere2014_3https://sidlaurea.com/wp-content/uploads/2014/03/gsjtampere2014_2.pnggsjtampere2014_2https://sidlaurea.com/wp-content/uploads/2014/03/gsjtampere2014.pnggsjtampere2014https://sidlaurea.com/wp-content/uploads/2014/03/2014-03-08-21-09-48.jpgGlobal Service Jam Tampere 2014https://sidlaurea.com/wp-content/uploads/2014/03/2014-03-08-20-26-12.jpgGlobal Service Jam Tampere 20142014-03-26T06:43:23+00:00monthlyhttps://sidlaurea.com/2014/03/11/master-thesis-empowering-child-sponsorship-with-service-dominant-logic/https://sidlaurea.com/wp-content/uploads/2014/03/tanzania_erkki_salo-e1394489771816.jpgChild Sponsorship 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20142014-03-03T08:21:13+00:00monthlyhttps://sidlaurea.com/2014/02/17/adapt-lean-and-take-a-step-ahead-and-see-the-difference/https://sidlaurea.com/wp-content/uploads/2014/02/image1.pngimage1https://sidlaurea.com/wp-content/uploads/2014/02/image2.pngimage2https://sidlaurea.com/wp-content/uploads/2014/02/image-3.pngimage 32014-02-20T11:45:58+00:00monthlyhttps://sidlaurea.com/2014/01/31/culture-service-design/https://sidlaurea.com/wp-content/uploads/2014/02/ac4d_models_blue_flat.pngAustin Center for Design process model with cultureAustin Center for Design process model with culture & service gapshttps://sidlaurea.com/wp-content/uploads/2014/02/gaps_model_culture_pla.pngGaps model and cultural issueshttps://sidlaurea.com/wp-content/uploads/2014/02/gaps_model_pla.pngService gaps modelService gaps modelhttps://sidlaurea.com/wp-content/uploads/2014/02/cultural_map_world_700.jpgMap of Cultures in Lewis ModelMap of Cultures in Lewis Modelhttps://sidlaurea.com/wp-content/uploads/2014/02/lewis_triangle.pngThe Lewis cultural modelThe Lewis cultural modelhttps://sidlaurea.com/wp-content/uploads/2014/02/finvssp.pngFinland vs Spain according to HofstedeFinland vs Spain according to Hofstedehttps://sidlaurea.com/wp-content/uploads/2014/01/journey_pla1.pngMy journey in cross-cultural issues courseMy journey during the cross-cultural issues coursehttps://sidlaurea.com/wp-content/uploads/2014/01/factors_of_personal_culture_pla.pngfactors_of_personal_culture_plaFactors that shape personal culture2014-03-04T21:15:00+00:00monthlyhttps://sidlaurea.com/2014/01/30/community-managers-appreciated/https://sidlaurea.com/wp-content/uploads/2014/01/cmad.jpgcmadhttps://sidlaurea.com/wp-content/uploads/2014/01/community_manager_large.pngcommunity_manager_largehttps://sidlaurea.com/wp-content/uploads/2014/01/6c121db6879611e3b10d12bfd5de2428_6.jpg6c121db6879611e3b10d12bfd5de2428_62014-02-01T15:26:17+00:00monthlyhttps://sidlaurea.com/2014/01/31/attitude-matters-in-lean-thinking-learn-to-fail-fast-for-success/https://sidlaurea.com/wp-content/uploads/2014/01/ola_sundell.jpgola_sundellOla Sundell is explaining the essence of lean start-up methodology.https://sidlaurea.com/wp-content/uploads/2014/01/leanstartup.pngLean startup is a learning process.https://sidlaurea.com/wp-content/uploads/2014/01/sundell2_original.jpgSundell explains the essence of lean thinking.https://sidlaurea.com/wp-content/uploads/2014/01/sundell_4_korjattu.jpgsundell_4_korjattu2014-01-31T16:02:05+00:00monthlyhttps://sidlaurea.com/2014/01/31/service-design-achievement-award/https://sidlaurea.com/wp-content/uploads/2014/01/diagonal.jpgDiagonalDiagonal receiving the awardhttps://sidlaurea.com/wp-content/uploads/2014/01/nisbett.jpgNisbettAlex Nisbett https://sidlaurea.com/wp-content/uploads/2014/01/schubert.jpgSchubertAnton Schubert2014-01-31T15:55:22+00:00monthlyhttps://sidlaurea.com/2014/01/27/do-your-service-speak-different-cultures/https://sidlaurea.com/wp-content/uploads/2014/01/dates1.pngdateshttps://sidlaurea.com/wp-content/uploads/2014/01/dates.pngdateshttps://sidlaurea.com/wp-content/uploads/2014/01/call-center-comic-42.jpgCall-Center-Comic-42https://sidlaurea.com/wp-content/uploads/2014/01/152555-strip-zoom.gif152555.strip.zoomhttps://sidlaurea.com/wp-content/uploads/2014/01/matrix-postcard-7-web.jpgMatrix-postcard-7-webhttps://sidlaurea.com/wp-content/uploads/2014/01/ideas-v-1-2.jpgIdeas.v.1.2https://sidlaurea.com/wp-content/uploads/2014/01/mattrix.jpgMattrixhttps://sidlaurea.com/wp-content/uploads/2014/01/screen-shot-2014-01-26-at-9-10-00-pm.pngScreen Shot 2014-01-26 at 9.10.00 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Skype connected people across three continents during New York University’s Design for UNICEF class. Photo credit: Erika Pursiainen, UNICEF Innovation Unit, NYHQhttps://sidlaurea.com/wp-content/uploads/2014/01/1267980_10151717195016185_1987316277_o.jpg1267980_10151717195016185_1987316277_o2013, New York, The US. Little guys were keeping an eye on the office while our team worked virtually in September. Photo credit: Zhiyao Ma, UNICEF Innovation Unit, NYHQhttps://sidlaurea.com/wp-content/uploads/2014/01/img_2477.jpgIMG_24772013, Pennsylvania, The US. Working virtually in front of a fireplace at a hotel lobby in Pennsylvania. 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Photo credits: Christopher Fabian, New Yorkhttps://sidlaurea.com/wp-content/uploads/2013/10/throw-box-away.jpgThrow-box-awaySource: http://www.brendanchaplin.co.uk/maximising-potential-throw-the-box-away/ https://sidlaurea.com/wp-content/uploads/2013/10/uni118948_largecomp.jpgUGDA2011-00099UGANDA, 2011. Young Ugandans gather around to use UNICEF’s unique innovation the solar-powered Digital Drum, at Bosco Youth Centre in Gulu, Uganda. The Digital Drum was this month chosen as one of Time Magazine’s Best Inventions of 2011. © UNICEF/UGDA2011-00099/YANNICK TYLLEhttps://sidlaurea.com/wp-content/uploads/2013/10/img_1544.jpgIMG_1544See what the first letters form? ;) Photo credits: Erika Pursiainen, New Yorkhttps://sidlaurea.com/wp-content/uploads/2013/10/instead-of-thinking-outside-the-box-get-rid-of-the-box.jpgInstead of thinking outside the box, get rid of the boxThought by Deepak Chopra. 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programhttps://sidlaurea.com/wp-content/uploads/2013/12/img_4715.jpgIMG_4715https://sidlaurea.com/wp-content/uploads/2013/12/img_4717.jpgIMG_4717https://sidlaurea.com/wp-content/uploads/2013/12/img_3289.jpgIMG_32892013-12-17T13:01:02+00:00monthlyhttps://sidlaurea.com/2013/11/26/transformation-through-service-design-service-design-global-conference-2013/https://sidlaurea.com/wp-content/uploads/2013/11/10968750986_e431f0593e_o.jpgOvernight posters with favorite quotes from the Service Design Conference 2013Favorite quotes (Photo by sprmario)https://sidlaurea.com/wp-content/uploads/2013/11/10968793326_9ca397aa5f_o.jpgOpening of SDNC13Opening of SDNC13 (Photo by sprmario)2013-11-26T09:07:47+00:00monthlyhttps://sidlaurea.com/2013/11/17/service-design-as-a-tool-for-strategy-creation/https://sidlaurea.com/wp-content/uploads/2013/11/process.jpgProcessStrategy development processhttps://sidlaurea.com/wp-content/uploads/2013/11/wp_20131113_002.jpgWP_20131113_002ABB and N2 Nolla - Service design 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combinedhttps://sidlaurea.com/wp-content/uploads/2013/10/mindmapping2.pngmindmapping2Exploring the assignmenthttps://sidlaurea.com/wp-content/uploads/2013/10/innovation_in_perspective_whole2_clar.pnginnovation_in_perspective_whole2_clarhttps://sidlaurea.com/wp-content/uploads/2013/10/innovation_in_perspective2_clar.pnginnovation_in_perspective2_clarhttps://sidlaurea.com/wp-content/uploads/2013/10/forth_in_class_clar.pngforth_in_class_clar2013-10-27T16:51:04+00:00monthlyhttps://sidlaurea.com/2013/10/27/thinking-like-a-designer/https://sidlaurea.com/wp-content/uploads/2013/10/sid5.jpgSID5https://sidlaurea.com/wp-content/uploads/2013/10/sid3.jpgSID3https://sidlaurea.com/wp-content/uploads/2013/10/sid21.jpgSID2https://sidlaurea.com/wp-content/uploads/2013/10/sid11.jpgSID12013-12-09T08:05:50+00:00monthlyhttps://sidlaurea.com/2013/10/26/service-innovation-and-design-a-giant-leap/https://sidlaurea.com/wp-content/uploads/2013/10/designthinking.jpgDesignThinkinghttps://sidlaurea.com/wp-content/uploads/2013/10/image_3.pngimage_3https://sidlaurea.com/wp-content/uploads/2013/10/image_21.pngimage_2https://sidlaurea.com/wp-content/uploads/2013/10/team1.jpgteam2013-12-02T15:52:49+00:00monthlyhttps://sidlaurea.com/2013/10/26/energized-by-design-thinking/https://sidlaurea.com/wp-content/uploads/2013/10/forth.jpgforthFORTH innovation methodhttps://sidlaurea.com/wp-content/uploads/2013/10/10_24_2013-3_27_56-pm_jpg.jpg10_24_2013 3_27_56 PM_jpgDesign thinking in action2013-11-14T07:30:56+00:00monthlyhttps://sidlaurea.com/2013/10/26/innovating-mind-should-be-like-a-parachute/https://sidlaurea.com/wp-content/uploads/2013/10/sid1.jpgSID1https://sidlaurea.com/wp-content/uploads/2013/10/sid2.jpgSID22013-11-05T18:42:29+00:00monthlyhttps://sidlaurea.com/2013/10/25/dont-think-innovation-think-usefulness/2013-10-25T20:14:33+00:00monthlyhttps://sidlaurea.com/2013/10/25/how-to-be-a-good-designer/2013-12-09T08:59:14+00:00monthlyhttps://sidlaurea.com/2013/10/18/example-of-extremely-lean-service-design-and-development-in-reactor/https://sidlaurea.com/wp-content/uploads/2013/10/wp_20131016_0022.jpgWP_20131016_002Karri-Pekka Laakso from Reaktor Talks About Extremely Lean Service Design & Development at Barona 2013-10-25T08:00:53+00:00monthlyhttps://sidlaurea.com/2013/10/24/design-thinking-a-way-to-connect-the-dots-2/2013-12-02T19:15:07+00:00monthlyhttps://sidlaurea.com/2013/10/23/new-school-techniques-and-the-innovation-magic-box/2013-10-27T11:07:37+00:00monthlyhttps://sidlaurea.com/2013/09/23/what-does-social-activism-mean-in-service-design-context/https://sidlaurea.com/wp-content/uploads/2013/09/annameroni.jpgAnnaMeroni2013-10-23T15:42:35+00:00monthlyhttps://sidlaurea.com/2013/10/22/the-cooperative-council-in-lambeth-london/https://sidlaurea.com/wp-content/uploads/2013/10/derrickanderson.jpgDerrickAnderson2013-10-23T15:32:20+00:00monthlyhttps://sidlaurea.com/2013/10/21/out-of-the-box-and-then-back-in-again-the-abc-of-design-thinking/https://sidlaurea.com/wp-content/uploads/2013/10/wp_0012462.jpgWP_0012462013-12-05T13:20:45+00:00monthlyhttps://sidlaurea.com/2013/10/21/creating-solutions-with-design-thinking/https://sidlaurea.com/wp-content/uploads/2013/10/kota.jpgKotahttps://sidlaurea.com/wp-content/uploads/2013/10/mind-map.jpgMind Map2013-10-22T10:22:22+00:00monthlyhttps://sidlaurea.com/2013/10/16/make-us-simple-please/https://sidlaurea.com/wp-content/uploads/2013/10/sdb_blog_4.jpgsdb_blog_4https://sidlaurea.com/wp-content/uploads/2013/10/sdb_blog_3.jpgsdb_blog_3https://sidlaurea.com/wp-content/uploads/2013/10/sdb_blog_2.jpgsdb_blog_2https://sidlaurea.com/wp-content/uploads/2013/10/sdb_blog_1.jpgsdb_blog_12013-10-21T09:03:02+00:00monthlyhttps://sidlaurea.com/2013/10/21/the-journey-of-design-thinking-begins/https://sidlaurea.com/wp-content/uploads/2013/10/wp_20131020_003.jpgWP_20131020_003https://sidlaurea.com/wp-content/uploads/2013/10/wp_20130914_002.jpgWP_20130914_0022013-11-06T20:22:38+00:00monthlyhttps://sidlaurea.com/2013/10/17/to-facilitate-or-to-innovate/https://sidlaurea.com/wp-content/uploads/2013/10/2013-09-14-15-39-49.jpgDesktop WalkthroughMy group's service designed restaurant/cafe concept2013-10-21T06:59:44+00:00monthlyhttps://sidlaurea.com/2013/10/18/doing-things-differently-or-doing-different-things/https://sidlaurea.com/wp-content/uploads/2013/10/img_3906.jpgIMG_39062013-10-24T17:38:10+00:00monthlyhttps://sidlaurea.com/2013/10/20/work-and-play-a-possible-combination/https://sidlaurea.com/wp-content/uploads/2013/10/img_2253.jpgIMG_2253https://sidlaurea.com/wp-content/uploads/2013/10/img_2358-e1382267577428.jpgIMG_2358Source: Fakta magazine (in Finnish). October 2013. Article: Leikistä työtä? by Maaretta Tukiainen. https://sidlaurea.com/wp-content/uploads/2013/10/img_2389-e1382267519748.jpgIMG_2389https://sidlaurea.com/wp-content/uploads/2013/10/img_2386-e1382267456310.jpgIMG_23862016-09-23T14:50:03+00:00monthlyhttps://sidlaurea.com/2013/10/20/failures-are-possibilities/https://sidlaurea.com/wp-content/uploads/2013/10/journey.jpgjourneyhttps://sidlaurea.com/wp-content/uploads/2013/10/what_pencil.jpgwhat_pencilhttps://sidlaurea.com/wp-content/uploads/2013/10/best_way.jpgbest_wayhttps://sidlaurea.com/wp-content/uploads/2013/10/team.jpgteamhttps://sidlaurea.com/wp-content/uploads/2013/10/always.jpgalways2014-10-27T12:39:25+00:00monthlyhttps://sidlaurea.com/2013/10/15/the-mindtrek-2013-experience-5-take-aways-for-aspiring-service-designers/2013-10-16T12:25:30+00:00monthlyhttps://sidlaurea.com/2013/10/14/design-day-from-the-designers-to-the-designers/2013-10-15T09:38:01+00:00monthlyhttps://sidlaurea.com/2013/10/13/the-rabbit-hole-of-design-thinking/https://sidlaurea.com/wp-content/uploads/2013/10/the_rabbit_hole_of_design_thinking31.pngPresenting the service concepthttps://sidlaurea.com/wp-content/uploads/2013/10/the_rabbit_hole_of_design_thinking21.pngPhoto Safari photos in the Mood Board to create ideashttps://sidlaurea.com/wp-content/uploads/2013/10/the_rabbit_hole_of_design_thinking11.pngObserving the business case contexthttps://sidlaurea.com/wp-content/uploads/2013/10/the_rabbit_hole_of_design_thinking3.pngThe_Rabbit_Hole_of_Design_Thinking3https://sidlaurea.com/wp-content/uploads/2013/10/the_rabbit_hole_of_design_thinking2.pngThe_Rabbit_Hole_of_Design_Thinking2https://sidlaurea.com/wp-content/uploads/2013/10/the_rabbit_hole_of_design_thinking1.pngThe_Rabbit_Hole_of_Design_Thinking1https://sidlaurea.com/wp-content/uploads/2013/10/the_rabbit_hole_of_design_thinking_thumb2.pngThe_Rabbit_Hole_of_Design_Thinking_thumbhttps://sidlaurea.com/wp-content/uploads/2013/10/the_rabbit_hole_of_design_thinking_thumb1.pngThe Rabbit Hole of Design Thinking thumb2013-12-05T17:31:52+00:00monthlyhttps://sidlaurea.com/2013/10/11/besign-thinking-a-simple-framework-for-incorporating-design-thinking-into-the-traditional-business-thinking-for-innovation/2013-10-13T14:10:59+00:00monthlyhttps://sidlaurea.com/2013/10/08/the-amazing-journey-started/2013-10-10T10:40:31+00:00monthlyhttps://sidlaurea.com/2013/10/07/doing-micro-and-then-macro/https://sidlaurea.com/wp-content/uploads/2013/10/2013-10-02-08-57-25.jpgUniversity of Helsinki, make us simple, please?2013-10-08T09:29:26+00:00monthlyhttps://sidlaurea.com/2013/10/07/responsive-ux-design-by-cgi-finland/https://sidlaurea.com/wp-content/uploads/2013/10/2013-09-27-15-36-03.jpgMarkku MyllylahtiMarkku Myllylahti facilitating team work activities.2013-10-08T09:28:19+00:00monthlyhttps://sidlaurea.com/2013/09/18/starting-the-service-innovation-design-journey/https://sidlaurea.com/wp-content/uploads/2013/09/13proto3.jpgprototypehttps://sidlaurea.com/wp-content/uploads/2013/09/13proto.jpgPrototypehttps://sidlaurea.com/wp-content/uploads/2013/09/13proto2.jpgPrototypehttps://sidlaurea.com/wp-content/uploads/2013/09/13gijskatja.jpgGijs & Katjahttps://sidlaurea.com/wp-content/uploads/2013/09/13kimmohalme.jpgKimmo Halme from ESIChttps://sidlaurea.com/wp-content/uploads/2013/09/13panel.jpgPanel discussionFormer SID students in a panel discussionhttps://sidlaurea.com/wp-content/uploads/2013/09/13working.jpgTeam-building exercise2013-10-03T13:44:56+00:00monthlyhttps://sidlaurea.com/2013/10/03/first-step-backwards/https://sidlaurea.com/wp-content/uploads/2013/10/koulupaiva.jpgdesign thinkinghttps://sidlaurea.com/wp-content/uploads/2013/10/koulu7.jpgkoulu7https://sidlaurea.com/wp-content/uploads/2013/10/koulu6.jpgkoulu6https://sidlaurea.com/wp-content/uploads/2013/10/koulu5.jpgkoulu5https://sidlaurea.com/wp-content/uploads/2013/10/koulu4.jpgmindmappinghttps://sidlaurea.com/wp-content/uploads/2013/10/koulu3.jpgkoulu3https://sidlaurea.com/wp-content/uploads/2013/10/koulu2.jpgkoulu2https://sidlaurea.com/wp-content/uploads/2013/10/koulu.jpgdesign thinking2013-10-26T15:25:16+00:00monthlyhttps://sidlaurea.com/2013/09/21/measuring-services-a-book-review/https://sidlaurea.com/wp-content/uploads/2013/09/sydc3a4n.jpgsydänhttps://sidlaurea.com/wp-content/uploads/2013/09/servicedesign.pngservicedesign2013-09-23T05:44:44+00:00monthlyhttps://sidlaurea.com/2013/06/09/the-power-of-objectives-gov-jam-2013/https://sidlaurea.com/wp-content/uploads/2013/06/img_4792.jpgSONY DSChttps://sidlaurea.com/wp-content/uploads/2013/06/img_4737.jpgIMG_4737https://sidlaurea.com/wp-content/uploads/2013/06/dsc3695.jpgIBJhttps://sidlaurea.com/wp-content/uploads/2013/06/dsc3679.jpg???????????????????????????????https://sidlaurea.com/wp-content/uploads/2013/06/dsc3680.jpghttps://sidlaurea.com/wp-content/uploads/2013/06/funnels.jpghttps://sidlaurea.com/wp-content/uploads/2013/06/dragons1.jpgdragonshttps://sidlaurea.com/wp-content/uploads/2013/06/img_4866252812529.jpgIMG_4866+%25281%2529https://sidlaurea.com/wp-content/uploads/2013/06/img_4864252812529.jpgIMG_4864+%25281%2529https://sidlaurea.com/wp-content/uploads/2013/06/img_4863252812529.jpgIMG_4863+%25281%25292013-06-25T08:20:00+00:00monthlyhttps://sidlaurea.com/2013/06/03/service-design-meets-futures-thinking-4/https://sidlaurea.com/wp-content/uploads/2013/06/people-at-the-core.pngpeople at the corehttps://sidlaurea.com/wp-content/uploads/2013/06/moritz-process.pngmoritz processFutures enhanced service design process (Moritz 2005; Koskelo M. & Nousiainen A.K. 2012)https://sidlaurea.com/wp-content/uploads/2013/06/lafutura-process.pnglafutura processLaFutura 2012 process framework (Koskelo M. & Nousiainen A.K. 2012)https://sidlaurea.com/wp-content/uploads/2013/06/teaser.pngteaser2013-06-12T12:28:32+00:00monthlyhttps://sidlaurea.com/2013/06/11/drag-on-identity-experiencing-govjam-2013-at-turku/https://sidlaurea.com/wp-content/uploads/2013/06/img_4730.jpggovJam Turkuhttps://sidlaurea.com/wp-content/uploads/2013/06/img_4739.jpgIMG_4739https://sidlaurea.com/wp-content/uploads/2013/06/img_4785.jpggovJam Turkuhttps://sidlaurea.com/wp-content/uploads/2013/06/img_4788.jpgGovJam Turku2013-06-12T12:27:01+00:00monthlyhttps://sidlaurea.com/2013/05/20/foresight-is-part-of-service-innovations/https://sidlaurea.com/wp-content/uploads/2013/05/working_together.jpgworking_togetherhttps://sidlaurea.com/wp-content/uploads/2013/05/nike_group_presenting.jpgNike_group_presentinghttps://sidlaurea.com/wp-content/uploads/2013/05/the_sence_making_process_group1.jpgFigure 2: The sense making process when tracking trends. https://sidlaurea.com/wp-content/uploads/2013/05/img_4659.jpgFigure 1: Ideation using Trend cards2013-05-21T08:24:13+00:00monthlyhttps://sidlaurea.com/2013/05/20/master-thesis-designing-a-service-concept-for-the-finnish-grocery-trade/https://sidlaurea.com/wp-content/uploads/2013/05/screen-shot-2013-04-21-at-2-31-35-pm.pngService WorldService World Melanie Wendlandhttps://sidlaurea.com/wp-content/uploads/2013/05/melaniewendland_serviceposter.jpgService PosterService Poster Melanie Wendlandhttps://sidlaurea.com/wp-content/uploads/2013/05/screen-shot-2013-05-20-at-9-42-31-pm.pngThesis StructureThesis Structure Melanie Wendland2013-05-21T08:23:32+00:00monthlyhttps://sidlaurea.com/2013/05/07/field-notes-from-cape-town/2013-05-08T06:30:29+00:00monthlyhttps://sidlaurea.com/2013/04/10/5th-annual-service-innovation-design-seminar-2013/2013-05-07T12:15:18+00:00monthlyhttps://sidlaurea.com/2013/04/30/service-dominant-logic-in-business-models-a-workshop-with-professor-vargo/https://sidlaurea.com/wp-content/uploads/2013/04/kuva1.jpgWorkshop in March 2013https://sidlaurea.com/wp-content/uploads/2013/04/stephenvargo1.jpgStephenVargoProfessor Vargo commenting on our working version of a SDL-based Business Model Canvashttps://sidlaurea.com/wp-content/uploads/2013/04/kuva6.jpgWorkshop in January 2013https://sidlaurea.com/wp-content/uploads/2013/04/stephenvargo.jpgStephenVargoProfessor Vargo commenting on our working version of a SDL-based Canvas2013-05-07T12:14:26+00:00monthlyhttps://sidlaurea.com/2013/05/06/cut-the-corners-first-harness-the-power-of-futures-thinking/https://sidlaurea.com/wp-content/uploads/2013/05/tausta.jpgclustering signalshttps://sidlaurea.com/wp-content/uploads/2013/05/mediaentertainment-signal-board.jpgmediaentertainment signal board2013-05-07T12:13:36+00:00monthlyhttps://sidlaurea.com/2013/04/15/5th-service-innovation-and-design-seminar/https://sidlaurea.com/wp-content/uploads/2013/04/design-capitalia.pngdesign capitaliahttps://sidlaurea.com/wp-content/uploads/2013/04/alastair-key-benefits-fo-co-design.pngalastair-key-benefits-fo-co-designhttps://sidlaurea.com/wp-content/uploads/2013/04/alastair-design-transformation.pngalastair-design-transformationhttps://sidlaurea.com/wp-content/uploads/2013/04/alastair-set-value.pngalastair-set-valuehttps://sidlaurea.com/wp-content/uploads/2013/04/palmu-business-simulator.pngpalmu-business-simulatorhttps://sidlaurea.com/wp-content/uploads/2013/04/grow-trees-com.pnggrow-trees.com2013-04-16T07:03:20+00:00monthlyhttps://sidlaurea.com/2013/03/27/service-jam-2013-helsinki-team-work-challenge/https://sidlaurea.com/wp-content/uploads/2013/03/teamwork.jpgteamworkhttps://sidlaurea.com/wp-content/uploads/2013/03/personas.jpgpersonashttps://sidlaurea.com/wp-content/uploads/2013/03/namevoting.jpgnamevotinghttps://sidlaurea.com/wp-content/uploads/2013/03/eatright.jpgeatright2013-03-27T14:46:57+00:00monthlyhttps://sidlaurea.com/2013/03/24/design-for-value-in-service-business/https://sidlaurea.com/wp-content/uploads/2013/03/screen-shot-2013-03-19-at-9-00-47-pm.pngCoCo Workshophttps://sidlaurea.com/wp-content/uploads/2013/03/screen-shot-2013-03-19-at-8-59-52-pm.pngCoCo Workshophttps://sidlaurea.com/wp-content/uploads/2013/03/screen-shot-2013-03-19-at-9-04-37-pm.pngCoCo Workshophttps://sidlaurea.com/wp-content/uploads/2013/03/man_sid.pngSID Seminar2013-03-26T17:13:00+00:00monthlyhttps://sidlaurea.com/2013/03/25/service-design-breakfast-case-omamehilainen/https://sidlaurea.com/wp-content/uploads/2013/03/oma-mehilainen.jpgoma-mehilainen2013-03-26T17:10:28+00:00monthlyhttps://sidlaurea.com/2013/03/21/engaging-stakeholders-in-the-designing-of-a-service-a-case-study-in-the-b2b-service-context/https://sidlaurea.com/wp-content/uploads/2013/03/lt.jpgl&thttps://sidlaurea.com/wp-content/uploads/2013/03/pmod.pngPModhttps://sidlaurea.com/wp-content/uploads/2013/03/frw.pngFRWhttps://sidlaurea.com/wp-content/uploads/2013/03/stakmp.pngStaKMp2016-10-22T22:50:43+00:00monthlyhttps://sidlaurea.com/2013/03/19/experiences-from-the-5th-annual-sid-seminar/https://sidlaurea.com/wp-content/uploads/2013/03/sidsempalmu.jpgPalmuhttps://sidlaurea.com/wp-content/uploads/2013/03/sidsem13fuadluke.jpgFuadLukehttps://sidlaurea.com/wp-content/uploads/2013/03/sidsemgrowtrees.jpggrowtreeshttps://sidlaurea.com/wp-content/uploads/2013/03/workshop.jpgworkshophttps://sidlaurea.com/wp-content/uploads/2013/03/brand-together.jpgbrand togetherhttps://sidlaurea.com/wp-content/uploads/2013/03/design-is-attitude.jpgdesign is attitude2013-03-20T07:19:47+00:00monthlyhttps://sidlaurea.com/2013/03/11/helsinki-service-jam-2013-retrospectives/https://sidlaurea.com/wp-content/uploads/2013/03/601601_10200743394973293_1762746241_n.jpg601601_10200743394973293_1762746241_nhttps://sidlaurea.com/wp-content/uploads/2013/03/wp_20130303_010.jpgWP_20130303_010https://sidlaurea.com/wp-content/uploads/2013/03/wp_20130303_007.jpgWP_20130303_007https://sidlaurea.com/wp-content/uploads/2013/03/wp_20130302_035.jpgWP_20130302_035https://sidlaurea.com/wp-content/uploads/2013/03/wp_20130302_033.jpgWP_20130302_033https://sidlaurea.com/wp-content/uploads/2013/03/wp_20130302_032.jpgWP_20130302_032https://sidlaurea.com/wp-content/uploads/2013/03/wp_20130302_021.jpgWP_20130302_021https://sidlaurea.com/wp-content/uploads/2013/03/wp_20130302_017.jpgWP_20130302_017https://sidlaurea.com/wp-content/uploads/2013/03/wp_20130301_015.jpgWP_20130301_015https://sidlaurea.com/wp-content/uploads/2013/03/wp_20130302_008.jpgWP_20130302_0082013-03-11T07:10:47+00:00monthlyhttps://sidlaurea.com/2013/03/08/why-you-should-participate-of-the-next-global-service-jam/https://sidlaurea.com/wp-content/uploads/2013/03/writing.pngWriting a story.Writing a story.https://sidlaurea.com/wp-content/uploads/2013/03/03.pngReading the story.Reading the story.https://sidlaurea.com/wp-content/uploads/2013/03/02.pngAccessing story.Accessing story.https://sidlaurea.com/wp-content/uploads/2013/03/01.pngMain mobile pageMain mobile pagehttps://sidlaurea.com/wp-content/uploads/2013/03/message.pngReceiving mobile msg.Receiving mobile msg.https://sidlaurea.com/wp-content/uploads/2013/03/03_past.png03_pasthttps://sidlaurea.com/wp-content/uploads/2013/03/02_past.png02_pasthttps://sidlaurea.com/wp-content/uploads/2013/03/01_past.png01_pasthttps://sidlaurea.com/wp-content/uploads/2013/03/download-4.jpegMemorable teamMemorable teamhttps://sidlaurea.com/wp-content/uploads/2013/03/32x_nba_jam_tournament_edition_s41.pngNBA JAM GameNBA JAM Game2013-03-08T14:26:39+00:00monthlyhttps://sidlaurea.com/2013/03/01/innovation-and-development-activities-in-professional-service-firms-a-role-structure-perspective-doctoral-dissertation-by-tiina-tuominen/https://sidlaurea.com/wp-content/uploads/2013/03/role_structure_tiina_tuominen_thesis.jpgrole_structure_tiina_tuominen_thesis2013-03-01T09:18:17+00:00monthlyhttps://sidlaurea.com/2013/02/16/facilitating-an-awesome-ideation-workshop/https://sidlaurea.com/wp-content/uploads/2013/02/your-notes-flip-chart-2.jpgService Design Processhttps://sidlaurea.com/wp-content/uploads/2013/02/jakob-schneider.jpgJakob Schneiderhttps://sidlaurea.com/wp-content/uploads/2013/02/adam-stjohn.jpgAdamhttps://sidlaurea.com/wp-content/uploads/2013/02/theatrical-methods.jpgTheatrical methodshttps://sidlaurea.com/wp-content/uploads/2013/02/kuvaaja-katri_img_0728.jpgWorking with stakeholder maphttps://sidlaurea.com/wp-content/uploads/2013/02/marc.jpgMarc sharing insightshttps://sidlaurea.com/wp-content/uploads/2013/02/i-mrtjvsg.jpgSharing insights to our SID classhttps://sidlaurea.com/wp-content/uploads/2013/02/katri_drama.jpgDramatic Arc Chorushttps://sidlaurea.com/wp-content/uploads/2013/02/chicken_katri1.jpgService Design Workshophttps://sidlaurea.com/wp-content/uploads/2013/02/chicken_katri.jpgService Design Tools2013-03-01T09:15:54+00:00monthlyhttps://sidlaurea.com/2013/02/28/organizing-service-operations-in-manufacturing-doctoral-dissertation-by-taija-turunen/https://sidlaurea.com/wp-content/uploads/2013/02/turunen_evolution1.jpgTurunen_evolutionFigure: Development of service offerings in manufacturing 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Figure2_01https://sidlaurea.com/wp-content/uploads/2012/11/figure-for-book-review_011.jpgFigure for book review_01https://sidlaurea.com/wp-content/uploads/2012/11/figure-for-book-review_01.jpgFigure1: Idea Generation - Originality, User-Value, And Producibilityhttps://sidlaurea.com/wp-content/uploads/2012/11/img_8045-cropped.jpgBook Cover2012-11-25T19:57:26+00:00monthlyhttps://sidlaurea.com/2012/11/25/design-thinking-group-exercises-to-train-your-design-muscles/https://sidlaurea.com/wp-content/uploads/2012/11/blog_post_collage2.pngSamples of our personas and scenariosSamples of our personas and scenarioshttps://sidlaurea.com/wp-content/uploads/2012/11/blog_post_collage1.pngPictures from the coursehttps://sidlaurea.com/wp-content/uploads/2012/11/blog_post_pic1.pngPictures from the coursePictures from the course2012-12-05T12:23:43+00:00monthlyhttps://sidlaurea.com/2012/11/24/the-role-of-customers-and-business-support-organizations-in-innovation/https://sidlaurea.com/wp-content/uploads/2012/11/functional20phases20of20services.jpgFunctional Phases of ServicesFigure 1: Functional Phases of Services Source: Adapted from Gallouj (1999)https://sidlaurea.com/wp-content/uploads/2012/11/the-handbook-of-innovation-and-services.gifThe Handbook of Innovation and Services2012-11-24T13:45:59+00:00monthlyhttps://sidlaurea.com/2012/10/15/fishing-for-a-circus-strategy/https://sidlaurea.com/wp-content/uploads/2012/10/screen-shot-2012-10-15-at-3-25-20-pm.pngAnnaliisa Art, Circus - Co-creationhttps://sidlaurea.com/wp-content/uploads/2012/10/screen-shot-2012-10-15-at-3-24-59-pm.pngAnnaliisa Art, 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