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Service designers are hot, but who are we?

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Diversity is a richness

Service design is now sexy. Pretty much any enterprise or organisation flirts with hot words as “service thinking” or “service design”. As a skill on one’s CV it can employ a person. However, rare people really know what the discipline is really about. I came across service design by accident while puzzling how to help generalist graduates to employ better (haavi.info) and ended to be amazed by the versatility of the discipline.

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