Tag: Service Innovation and Design

  • Once upon a time, there was a design thinker…

    Once upon a time, there was a design thinker…

    The first course in our exciting journey of Service Innovation and Design learning started with a deep dive into the world of Design Thinking. Our class has an interesting mix of different professional domains and backgrounds, which, as we learned from professor Katja Tschimmel, is a great foundation for a creative team.  …who believed in the power of collaboration The two…

  • A Design Thinking Crash Test

    Erika Bäck & Sabine Maselkowski Two days of Design Thinking ‘crash test’ (read: course) behind. All we think is we need to pass, like a car tested for the safety standards. Days went by at high-speed, challenging our ways of thinking and working, let’s start… Design? Design Thinking?  To get answers we looked both past…

  • Users as Co-designers in Public Services

    Too often the approach in the development of public services has been “This system has now been built for you, welcome, please use it”. Lately it has become obvious that to make services sustainable and attractive, this has to be changed. Hence, service design is increasingly applied also in the development of public services. In…

  • Becoming a Design Thinker and Doer

    Design Thinking in action Our journey to the realm of Design Thinking started in extraordinary conditions, because our lecturer Katja Tschimmel wasn’t able to attend the course physically – nor some of the students – because of COVID-19. In spite of this, we got an inspiring and participative start for our studies. The best thing…

  • Unlocking Creativity for Design Thinking

    Unlocking Creativity for Design Thinking

    We started our journey as SID students in early September 2020 with a two-day workshop that introduced the concept and process of Design Thinking. It was hosted by Katja Tschimmel and our tutoring teacher Päivi Pöyry-Lassila. Katja is the founder of design agency Mindshake and the model Evolution 6² or E6² (2018), Päivi is a…

  • The power of design thinking

    And why you should consider using it to innovate and solve business problems. Rashpal Bhati On the first weekend of September amidst the beginnings of Finnish Autumn, the SID class of 2019 gathered at Laurea’s Leppävaara campus for their first contact session in Design Thinking. As we listened to the energetic tutor Katja Tschimmel, we…

  • Design Thinking, new superpower?

    World is changing faster than ever before. Businesses are facing more and more complex issues. Management models from the days of Industrial Revolution are not so useful in the fast-moving world of today. No businesses are safe from change as world is going digital. Think about Uber and Airbnb. We want more, when we want,…

  • Will Design Thinking disrupt Education?

    Chances are if you didn’t go to design school (or don’t have a career in design) you believe you have absolutely no clue what Design Thinking is. But when one starts analysing how they create solutions, they are likely to recognise similarities with this now superpop method. Innovation by Design Thinking follows patterns similar to…

  • Can Design Thinking Provide the Breakthroughs We Need to Reduce Global Poverty and Domestic Violence?

    Can Design Thinking Provide the Breakthroughs We Need to Reduce Global Poverty and Domestic Violence?

    Design thinking can help us eliminate extreme poverty, save millions more lives, inform and educate better, promote human rights more widely, and protect much more of the natural world… if funding agencies are willing to accept the same levels of ambiguity and uncertainty that designer must.

  • Unleash Your Inner Beast

    Be empathetic, gather courage and nurture creativity to make Breakthroughs. I would like to Thank our energetic lecturer Katja Tschimmel for sharing her knowledge and experiences on Design Thinking. Thank to Virpi Kaartti for providing great support during the Study and Thank to all my fellow students for such an amazing ongoing experience.  This blog is…